- Apr 26, 2016
Compaq Presario cq62 won't boot. It starts the boot process but stops after the first few seconds. I hear fans start up and run and the wifi key lights up an red and the caps lock key lights up blue. No blinking just lit up and stay lit. I've tried t h e hard boot by taking away the power adapter and battery then discharging all power by holding power button for 60 seconds then plugged it in without the battery and still nothing. Please help as this laptop is my only pc and has very important personal and business files on it.