Please Help..second attempt

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winter592

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Joined
Feb 8, 2003
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77
My sons Dell 2350 has been misbehaving. It flashes the dell logo and then goes to the screen that shows windows xp home editon. then things go wrong. you get a black screen apolagizing for the inconvience but windows didnt load succefully. It gives you choices of safe mode, last know good start, safe mode comand promt, ect ect. IF I choose safe mode I get a blue screen saying Register_error. with this line.
***stopxoooooo51 (0x00000003,0x00000003,0x00000000,0xE140F000)
then it dumps physical memory and tells me to contact tech suport.
If I ask to start in safe mode I get a list of long lines that all start with multi(0)disk(0)rdisk(0)partion(1)windows/system32.....
can you help?
 
Joined
Aug 5, 2004
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1,137
It sounds to me like you might have a hardware problem developing. Of course, XP generally stresses the hardware more than Windows 2000 (and a LOT more than 98se/Me). I have encountered situations where hard drives simply couldn't take the extended amount of work that they had to do while installing XP. There's basically a lot of head movement, and sometimes the drive would power down. Other possibilities include RAM, maybe a cable that's loose, or perhaps other problems.

If I were you, I would probably open the case and blow out any dust in there, then unplug and plug back in all the cables and RAM and PCI cards. Then try reinstalling again. This will either fix the problem, or possibly make the problem worse and thus help you figure out what the problem is. Sounds a little dumb, maybe, but if a piece of hardware is causing the problems and is only working 95% of the time, you're better off breaking it completely than dealing with the 5% instability for a while. Just my opinion, of course, but the amount of time you might end up wasting will probably outweigh the cost of a new piece of hardware if it comes to that.

You might also try installing Win2K, just to verify that it will work. 2000 and XP are pretty similar, and in most instances if 2000 works, XP will also work. If 2000 now fails, you know that there is some other problem.

All I can say now is Good Luck!
 
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