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New Please help with an Adwcleaner quarantine question.

Discussion in 'Virus & Other Malware Removal' started by Closed100, Aug 8, 2018.

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  1. Closed100

    Closed100 Account Closed Thread Starter

    Aug 8, 2018
    Hi and good evening. I recently somehow picked up a PUP.CrossRider.Heuristics infection on my computer. I ran a Adwcleaner scan and it says it's been quarantined, but then when I ran Adwcleaner again right after that it still shows up in the results. Does that mean because it's been quarantined it's no longer a threat to my machine? I also ran malwarebytes but it didn't come up with anything. I greatly appreciate your help and admire your knowledge. Whoever can help me will receive a token of appreciation.

    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Pentium(R) Dual-Core CPU E5300 @ 2.60GHz, Intel64 Family 6 Model 23 Stepping 10
    Processor Count: 2
    RAM: 4085 Mb
    Graphics Card: Intel(R) G33/G31 Express Chipset Family, 256 Mb
    Hard Drives: C: 584 GB (521 GB Free); D: 11 GB (2 GB Free);
    Motherboard: MSI, Boston
    Antivirus: Norton Security, Enabled and Updated
    Last edited: Aug 9, 2018
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