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Please help

Discussion in 'Virus & Other Malware Removal' started by pmbecky, Nov 1, 2011.

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  1. pmbecky

    pmbecky Thread Starter

    Joined:
    Aug 15, 2007
    Messages:
    167
    My system is working VERY slow and freezes often. I think I might have malaceware. please help.
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,938
    First Name:
    Frank
    Are these still your current computer specs?

    XP Professional 2002 service pack 2
    pent 4 2.40ghz
    752mb ram


    --------------------------------------------------------

    Go here and click the green "Download latest version" link to download and save HiJackThis 2.0.4.

    After it's been downloaded and saved, close all open windows first, then double-click the saved file to install it.

    Allow it to install in its default location - C:\Program Files.

    After it's been installed, start it and then click "Do a system scan and save a log file".

    When the scan is finished in less than 30 seconds, a log file will appear.

    Save that log file.

    Return here to your thread, then copy-and-paste the entire log file here.

    --------------------------------------------------------
     
  3. pmbecky

    pmbecky Thread Starter

    Joined:
    Aug 15, 2007
    Messages:
    167
    windows xp professional
    ver 2002
    service pack 3
    penttuim dual core e6500 @ 2.93 ghz
    . 1.99 gb ram







    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 9:03:58 PM, on 11/1/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
    C:\Program Files\LogMeIn\x86\RaMaint.exe
    C:\Program Files\LogMeIn\x86\LogMeIn.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\Program Files\APC\APC PowerChute Personal Edition\dataserv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe
    C:\program files\real\realone player\update\realsched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
    C:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE
    C:\Program Files\Microsoft Office\Office12\EXCEL.EXE
    C:\Program Files\LogMeIn\x86\LogMeIn.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\system32\SearchProtocolHost.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS10
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:9095
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_1/home.html"); (C:\Documents and Settings\ADMINISTRATOR\Application Data\Mozilla\Profiles\default\c6kmcbbk.slt\prefs.js)
    N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\ADMINISTRATOR\Application Data\Mozilla\Profiles\default\c6kmcbbk.slt\prefs.js)
    O2 - BHO: QpBHO Class - {1658D3A1-9E13-4196-A82A-D70D70880F36} - C:\Program Files\Hewlett-Packard\SmartPrint\QuickPrintBHO.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll
    O2 - BHO: (no name) - {60D3AAEB-AA39-4AE0-B2F9-E4AF0613A2A3} - C:\PROGRA~1\Cosmi\SPYWAR~1\pop\ABG_PL~1.DLL
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\18.6.0.29\IPS\IPSBHO.DLL
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O2 - BHO: (no name) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - (no file)
    O2 - BHO: (no name) - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - (no file)
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
    O4 - HKLM\..\Run: [Display] C:\Program Files\APC\APC PowerChute Personal Edition\DataCollectionLauncher.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realone player\update\realsched.exe" -osboot
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Aim] "C:\Program Files\AIM\aim.exe" /d locale=en-US
    O4 - HKCU\..\Run: [Adobe Acrobat Synchronizer] "C:\Program Files\Adobe\Acrobat 10.0\Acrobat\AdobeCollabSync.exe"
    O4 - HKUS\S-1-5-18\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [IE7-10] rundll32 advpack.dll,LaunchINFSectionEx NR_IE7en.inf,AfterUserStart,,4,N (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'Default user')
    O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk.disabled
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: APC UPS Status.lnk = C:\Program Files\APC\APC PowerChute Personal Edition\Display.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
    O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - https://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab
    O16 - DPF: {4D0A481A-7155-498C-84D8-9CB84DEA237E} (DVROcxEx Control) - http://74.229.27.249/DVROcxEx.cab
    O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
    O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
    O16 - DPF: {5554DCB0-700B-498D-9B58-4E40E5814405} (RSClientPrint 2008 Class) - https://iapps.southfloridaworkforce...&UICulture=1033&ReportStack=1&OpType=PrintCab
    O16 - DPF: {5727FF4C-EF4E-4d96-A96C-03AD91910448} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab_ind.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1246033511078
    O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1246033478609
    O16 - DPF: {7E9522CF-6B95-46D6-8E2F-7638F507313F} (BLS_SpeedOP.systemcheck) - http://www.fastaccess.drivers.bellsouth.net/software/DSLspeedtool/bls_speedop.cab
    O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    O16 - DPF: {84A31672-371A-4CBF-8785-DCE55CDC7370} (DownLoad Control) - http://70.155.229.43:81/ocxfile/DownLoad.ocx
    O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab
    O16 - DPF: {88DD90B6-C770-4CFF-B7A4-3AFD16BB8824} (Crystal Reports Print Control 12.0) - http://adminappsdoh35.doh.state.fl....ortviewers12/ActiveXControls/PrintControl.cab
    O16 - DPF: {A031D222-B496-11D2-9CC8-00105A10AAF6} - http://hoylegames.sierra.com/cab/WONWebLauncherControl.cab
    O16 - DPF: {A762E064-A885-40E4-AC10-671BB62DC2B2} (OFMailHTMLCtl Class) - http://www.eomniform.com/OF5/nsplugins/OFMailX.cab
    O16 - DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
    O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
    O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://ceinter.doh.state.fl.us/viewer/activeXViewer/activexviewer.cab
    O16 - DPF: {CAA057EE-809B-48E4-BE9C-367C32486C0D} (Crystal Print Control 10.0) - http://apps2.doh.state.fl.us/crystalreportviewers10/ActiveXControls/PrintControl.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/popcaploader_v10.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} - http://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
    O16 - DPF: {E9A7F56F-C40F-4928-8C6F-7A72F2A25222} (AxRUploadControl Object) - http://www.imagestation.com/common/classes/SonyISUpload.cab?v=1,0,0,34
    O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
    O16 - DPF: {FF1CD9A3-00CD-45C1-8182-4EEC229A182D} (Plaxo Auto-Import Utility) - https://www.plaxo.com/activex/plx_upldr-2k-xp.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{35BA09E3-8C64-4B31-BEAA-31041F04FC11}: NameServer = 205.152.144.23,205.152.132.23
    O17 - HKLM\System\CS1\Services\Tcpip\..\{35BA09E3-8C64-4B31-BEAA-31041F04FC11}: NameServer = 205.152.144.23,205.152.132.23
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: APC Data Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\dataserv.exe
    O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LMIGuardianSvc - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
    O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
    O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
    O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 18880 bytes
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,938
    First Name:
    Frank
    Your computer has a fast processor and plenty of RAM, so that's not one of the causes of the slowness.

    What appears to be the primary cause of the slowness is its massively-bloated startup load.

    ---------------------------------------------------------

    Before we trim down the startup load, let's see what needs to be uninstalled, updated, replaced, or added in that computer.

    Start HiJackThis, but don't run a scan.

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click on the "Save List" button.

    Save the "uninstall_list.txt" file somewhere.

    It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the entire file here.

    --------------------------------------------------------

    Let's make sure it doesn't have a massive buildup of temp files.

    Click Start - Run, then type in

    %temp%

    then click OK.

    Click Start - Run, then type in

    c:\windows\temp

    then click OK.

    Once those 2 temp folders appear and you can view their contents, select and delete EVERYTHING that's inside them.

    If a few files resist being deleted, that's normal behavior. Leave them alone and delete EVERYTHING else.

    After you're done, restart the computer.

    --------------------------------------------------------
     
  5. pmbecky

    pmbecky Thread Starter

    Joined:
    Aug 15, 2007
    Messages:
    167
    µTorrent
    32 Bit HP CIO Components Installer
    3M Printscape(TM) Software V2
    Adobe Acrobat 5.0
    Adobe Acrobat X Pro - English, Français, Deutsch
    Adobe AIR
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Media Player
    Adobe PageMaker 7.0
    Adobe Photoshop 7.0
    Adobe Reader X (10.0.1)
    AIM 7
    AIMTunes
    APC PowerChute Personal Edition 3.0
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    Avery Wizard 3.1
    Bonjour
    Calendar Creator 10
    Compatibility Pack for the 2007 Office system
    Contextual Tool Adzgalore
    CXP Plug-In
    Digital Photo Navigator 1.5
    Disney Print Studio Deluxe NCR Printer 2nd Ed
    DivX Codec
    DivX Content Uploader
    DivX Converter
    DivX Player
    DivX Plus DirectShow Filters
    DivX Web Player
    EASEUS Partition Master 4.1.1 Home Edition
    Enfocus PitStop Professional
    FoxyTunes for Firefox
    Hallmark Card Studio Photo Card Edition
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    HP Customer Participation Program 8.0
    HP Imaging Device Functions 8.0
    HP OCR Software 8.0
    HP Officejet Pro 8500 A910 Basic Device Software
    HP Officejet Pro 8500 A910 Help
    HP Officejet Pro 8500 A910 Product Improvement Study
    HP Officejet Pro All-In-One Series
    HP Photosmart Essential
    HP Smart Print 1.0.5.0
    HP Solution Center 8.0
    HP Update
    HPSSupply
    I.R.I.S. OCR
    ImageMixer VCD/DVD2 for OLYMPUS
    Intel(R) Graphics Media Accelerator Driver
    iPhone Configuration Utility
    iTunes
    J2SE Runtime Environment 5.0 Update 5
    Jasc Animation Shop 3
    Jasc Paint Shop Pro 9
    Java 2 Runtime Environment, SE v1.4.1_02
    Java Web Start
    Java(TM) 6 Update 24
    LeapFrog Mind Station
    LeapFrog® LeapPrint
    Lemonade Tycoon 2
    LimeWire 4.18.8
    Link to Lessons
    LogMeIn
    LogMeIn
    Macromedia Shockwave Player
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2572067)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Reader
    Microsoft Silverlight
    Microsoft VC9 runtime libraries
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Web Publishing Wizard 1.52
    Microsoft Works 6-9 Converter
    Mozilla Firefox (2.0.0.17)
    MP3 Player Utilities 1.51
    MPM
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6 Service Pack 2 (KB973686)
    MyPublisher
    Netscape (7.1)
    Norton Internet Security
    NTI CD-Maker 6 Standard
    OLYMPUS Master
    OptiPix Pro
    overland
    Panasonic DVC USB Driver
    PartyPoker
    PowerCinema NE for Everio
    PowerDirector Express
    PowerProducer
    PrintersBench Enterprise 1.16
    Professional Accounting
    Professional Accounting
    Professional Accounting 12.0
    QQ Games
    QuarkXPress 5.0
    Quicken 2008
    QuickTime
    QuickTime Alternative 1.76
    Readiris Pro 12
    RealNetworks - Microsoft Visual C++ 2008 Runtime
    RealPlayer
    Realtek AC'97 Audio
    REALTEK GbE & FE Ethernet PCI-E NIC Driver
    Realtek High Definition Audio Driver
    RealUpgrade 1.1
    RemotePlayback
    Safari
    Security Update for 2007 Microsoft Office System (KB2288621)
    Security Update for 2007 Microsoft Office System (KB2288931)
    Security Update for 2007 Microsoft Office System (KB2345043)
    Security Update for 2007 Microsoft Office System (KB2553074)
    Security Update for 2007 Microsoft Office System (KB2553089)
    Security Update for 2007 Microsoft Office System (KB2553090)
    Security Update for 2007 Microsoft Office System (KB2584063)
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB976321)
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Microsoft Office Access 2007 (KB979440)
    Security Update for Microsoft Office Access 2007 (KB979440)
    Security Update for Microsoft Office Excel 2007 (KB2553073)
    Security Update for Microsoft Office Groove 2007 (KB2552997)
    Security Update for Microsoft Office InfoPath 2007 (KB2510061)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
    Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
    Security Update for Microsoft Office Publisher 2007 (KB2284697)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB2344993)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Windows Internet Explorer 7 (KB938127-v2)
    Security Update for Windows Internet Explorer 7 (KB976325)
    Security Update for Windows Internet Explorer 7 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2559049)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2555917)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    Shockwave
    Spybot - Search & Destroy
    SpyWare Killer Pro
    SSPPYY
    StealthSurf 2.1.3.1 Update
    SUPERAntiSpyware Free Edition
    System Requirements Lab
    The Print Shop
    The Print Shop 21
    Time Zone Data Update Tool for Microsoft Office Outlook
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office 2007 System (KB2539530)
    Update for Microsoft Office OneNote 2007 (KB980729)
    Update for Microsoft Office Outlook 2007 (KB2583910)
    Update for Outlook 2007 Junk Email Filter (KB2596560)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB978506)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2607712)
    Update for Windows XP (KB2616676)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Update for Windows XP (KB978207)
    VC80CRTRedist - 8.0.50727.4053
    Viewpoint Media Player
    Visual Pinball
    Warcraft II BNE
    Winamp (remove only)
    WinAVIVideoConverter
    Windows Installer Clean Up
    Windows Internet Explorer 8
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows PowerShell(TM) 1.0
    Windows XP Service Pack 3
    WinRAR archiver
    ZLAND Accounting
    ZLAND Accounting
     
  6. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,938
    First Name:
    Frank
    uTorrent needs to be uninstalled.

    Adobe Reader 10.0.1 needs to be updated to Adobe Reader 10.1.1

    J2SE Runtime Environment 5.0 Update 5
    Java 2 Runtime Environment, SE v1.4.1_02
    Java Web Start
    all need to be uninstalled.

    Java(TM) 6 Update 24 needs to be updated to Java Runtime Environment 6 Update 29

    LimeWire 4.18.8 needs to be uninstalled.

    Malwarebytes Anti-Malware Free 1.51.2.1300 needs to be installed.

    Mozilla Firefox 2.0.0.17 needs to be uninstalled or updated to Mozilla Firefox 7.0.1, if you actually use it.

    Netscape 7.1 needs to be uninstalled, unless you actually use it.

    Safari needs to be uninstalled, unless you actually use it.

    Spybot - Search & Destroy needs to be uninstalled.

    SpyWare Killer Pro needs to be uninstalled.

    SUPERAntiSpyware Free Edition(unknown version) needs to be updated to SUPERAntiSpyware Free Edition 5.0.0.1134

    -----------------------------------------------------------
     
  7. pmbecky

    pmbecky Thread Starter

    Joined:
    Aug 15, 2007
    Messages:
    167
    did all of the above.. should I do anything else??
     
  8. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,938
    First Name:
    Frank
    Did you also complete the steps in the bottom section of post #4?

    ---------------------------------------------------------

    Close all open windows first, then start HiJackThis and click "Do a system scan and save a log file", then save the new log that appears, then submit it here.

    ---------------------------------------------------------
     
  9. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,452
    First Name:
    Derek
    Delete any existing version of ComboFix you have sitting on your desktop
    Please read and follow all these instructions very carefully
    Do not edit or remove any information or user names etc, otherwise we cannot fix the problem. If you insist on editing out anything then I will close the topic & refuse to offer any help.

    Download ComboFix from Here or Hereto your Desktop.
    As you download it rename it to username123.exe


    **Note: It is important that it is saved directly to your desktop and run from the desktop and not any other folder on your computer**
    --------------------------------------------------------------------
    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    • Very Important! Temporarily disable your anti-virus and anti-malware real-time protection and any script blocking components of them or your firewall before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results" or stop combofix running at all
    • Click on THIS LINK to see instructions on how to temporarily disable many security programs while running combofix. The list does not cover every program. If yours is not listed and you don't know how to disable it, please ask.
    • Remember to re enable the protection again after combofix has finished
    --------------------------------------------------------------------
    2. Close any open browsers and any other programs you might have running
    Double click on renamed combofix.exe & follow the prompts.​
    If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?"
    Please select yes & let it download the files it needs to do this. Once the recovery console is installed Combofix will then offer to scan for malware. Select continue or yes.
    When finished, it will produce a report for you.
    Please post the "C:\ComboFix.txt" for further review


    ****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

    Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
    Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read HERE why we disable autoruns

    Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.

    Please tell us if it has cured the problems or if there are any outstanding issues
     
  10. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,938
    First Name:
    Frank
    Follow dvk01's instructions from here on. I can jump back in later.

    --------------------------------------------------------
     
  11. pmbecky

    pmbecky Thread Starter

    Joined:
    Aug 15, 2007
    Messages:
    167
    ComboFix 11-11-03.02 - Administrator 11/03/2011 14:44:32.4.2 - x86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1150 [GMT -4:00]
    Running from: c:\documents and settings\Administrator\Desktop\username123.exe
    AV: Norton Internet Security *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
    FW: Norton Internet Security *Disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\documents and settings\Administrator\Application Data\PriceGong
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\1.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\a.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\b.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\c.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\d.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\e.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\f.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\g.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\h.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\i.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\J.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\k.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\l.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\m.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\mru.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\n.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\o.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\p.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\q.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\r.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\s.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\t.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\u.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\v.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\w.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\x.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\y.xml
    c:\documents and settings\Administrator\Application Data\PriceGong\Data\z.xml
    c:\documents and settings\Administrator\Desktop\Scanner.lnk
    c:\documents and settings\Administrator\Recent\Thumbs.db
    c:\documents and settings\Administrator\WINDOWS
    c:\program files\messenger\msmsgsin.exe
    c:\program files\msn\msncorefiles\copymar.exe
    c:\program files\msn\msncorefiles\custdial.dll
    c:\program files\msn\msncorefiles\logonmgr.dll
    C:\UNWISE.EXE
    c:\windows\Downloaded Program Files\popcaploader.inf
    c:\windows\ehome\medctrro.exe
    c:\windows\ehome\snchk.exe
    c:\windows\Fonts\FONT1A.TTF
    c:\windows\Fonts\FONT2A.TTF
    c:\windows\Fonts\FONT3A.TTF
    c:\windows\Fonts\FONT4A.TTF
    c:\windows\Fonts\FONT5A.TTF
    c:\windows\Fonts\FONT6A.TTF
    c:\windows\Fonts\FONT7A.TTF
    c:\windows\Fonts\FONT8A.TTF
    c:\windows\help\tours\htmltour\unlock_playing.htm
    c:\windows\iun6002.exe
    c:\windows\system32\apusxqje.ini
    c:\windows\system32\cont_adzgalore-remove.exe
    c:\windows\system32\cqinygbd.ini
    c:\windows\system32\d3d9caps.dat
    c:\windows\system32\ekfeohjb.ini
    c:\windows\system32\faofunmt.ini
    c:\windows\system32\icwsjgqq.ini
    c:\windows\system32\kugbjuti.ini
    c:\windows\system32\nmvahvld.ini
    c:\windows\system32\ryadahlr.ini
    c:\windows\system32\slsbsmpm.ini
    c:\windows\system32\SysInfo.dll
    c:\windows\system32\uerxdvyb.ini
    c:\windows\system32\uqmosmwg.ini
    c:\windows\system32\wcewqqfp.ini
    c:\windows\system32\yrayhjgs.ini
    c:\windows\tsoc.log
    .
    .
    ((((((((((((((((((((((((( Files Created from 2011-10-03 to 2011-11-03 )))))))))))))))))))))))))))))))
    .
    .
    2011-11-02 15:31 . 2011-11-02 15:31 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
    2011-11-02 15:30 . 2011-11-02 15:30 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
    2011-11-02 15:30 . 2011-11-02 15:30 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2011-11-02 15:30 . 2011-08-31 21:00 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-11-02 15:25 . 2011-11-02 15:25 -------- d-----w- c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
    2011-11-02 15:24 . 2011-11-02 15:24 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
    2011-11-02 15:21 . 2011-11-02 15:21 -------- d-----w- c:\program files\Common Files\Java
    2011-11-02 15:14 . 2011-11-02 15:14 73728 ----a-w- c:\windows\system32\javacpl.cpl
    2011-11-02 01:03 . 2011-11-02 01:03 388096 ----a-r- c:\documents and settings\Administrator\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
    2011-10-31 13:39 . 2011-10-31 13:39 -------- d-----w- c:\program files\Common Files\xing shared
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2011-11-02 15:14 . 2011-02-15 21:36 472808 ----a-w- c:\windows\system32\deployJava1.dll
    2011-10-31 13:39 . 2006-07-11 23:35 348160 ----a-w- c:\windows\system32\msvcr71.dll
    2011-10-31 13:38 . 2011-05-20 12:48 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2011-10-06 20:15 . 2007-06-21 14:28 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
    2011-10-06 20:15 . 2006-10-18 13:30 52096 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\LMIproc.dll
    2011-10-06 20:15 . 2006-10-18 13:30 30592 ----a-w- c:\windows\system32\LMIport.dll
    2011-10-06 20:15 . 2006-10-18 13:30 87424 ----a-w- c:\windows\system32\LMIinit.dll
    2011-09-26 15:41 . 2008-07-29 23:59 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
    2011-09-26 15:41 . 2004-08-04 12:00 220160 ----a-w- c:\windows\system32\oleacc.dll
    2011-09-26 15:41 . 2004-08-04 12:00 20480 ----a-w- c:\windows\system32\oleaccrc.dll
    2011-09-09 09:12 . 2004-08-04 12:00 599040 ----a-w- c:\windows\system32\crypt32.dll
    2011-09-06 13:20 . 2004-08-04 12:00 1858944 ----a-w- c:\windows\system32\win32k.sys
    2011-08-25 18:54 . 2011-08-25 18:54 6918144 ----a-w- c:\documents and settings\Administrator\PCPE_3.0.msi
    2011-08-22 23:47 . 2004-08-04 12:00 919552 ----a-w- c:\windows\system32\wininet.dll
    2011-08-22 23:47 . 2004-08-04 12:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2011-08-22 23:47 . 2004-08-04 12:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
    2011-08-22 11:52 . 2004-08-04 12:00 385024 ----a-w- c:\windows\system32\html.iec
    2011-08-17 13:49 . 2004-08-04 12:00 138496 ----a-w- c:\windows\system32\drivers\afd.sys
    2010-01-22 16:49 . 2010-01-28 18:30 8520 -c--a-w- c:\program files\mozilla firefox\plugins\ractrlkeyhook.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Aim"="c:\program files\AIM\aim.exe" [2010-04-19 3972440]
    "Adobe Acrobat Synchronizer"="c:\program files\Adobe\Acrobat 10.0\Acrobat\AdobeCollabSync.exe" [2010-10-25 1216416]
    "SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2011-10-17 4615552]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2006-12-11 49152]
    "GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
    "RTHDCPL"="RTHDCPL.EXE" [2008-10-28 17331200]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2008-09-16 150040]
    "LogMeIn GUI"="c:\program files\LogMeIn\x86\LogMeInSystray.exe" [2007-04-17 63048]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-09-16 150040]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-09-16 178712]
    "EverioService"="c:\program files\CyberLink\PCM4Everio\EverioService.exe" [2006-11-23 151552]
    "QuickTime Task"="c:\program files\QuickTime Alternative\qttask.exe" [2010-11-29 421888]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-12-13 421160]
    "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
    "Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe" [2010-10-25 36760]
    "Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe" [2010-10-25 821144]
    "TkBellExe"="c:\program files\real\realone player\update\realsched.exe" [2011-10-31 273528]
    "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
    .
    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
    "ShowDeskFix"="shell32" [X]
    "IE7-10"="advpack.dll" [2009-03-08 128512]
    "tscuninstall"="c:\windows\system32\tscupgrd.exe" [2004-08-03 44544]
    .
    c:\documents and settings\Administrator\Start Menu\Programs\Startup\
    OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
    .
    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Adobe Acrobat Speed Launcher.lnk.disabled [2006-12-15 2335]
    Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2011-5-20 113664]
    APC UPS Status.lnk - c:\program files\APC\APC PowerChute Personal Edition\Display.exe [2010-9-14 271736]
    HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-1-2 210520]
    Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]
    .
    [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
    "{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
    "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
    2011-05-04 17:54 551296 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
    2011-10-06 20:15 87424 ----a-w- c:\windows\system32\LMIinit.dll
    .
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
    BootExecute REG_MULTI_SZ autocheck autochk *sprestrtsprestrt
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
    @=""
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe"
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
    "DisableMonitoring"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
    "DisableMonitoring"=dword:00000001
    .
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\CyberLink\\PCM4Everio\\PCM4Everio.exe"=
    "c:\\Program Files\\CyberLink\\PCM4Everio\\EverioService.exe"=
    "c:\\Program Files\\Messenger\\msmsgs.exe"=
    "c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
    "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
    "c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
    "c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
    "c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
    "c:\\Program Files\\AIM\\aim.exe"=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
    "c:\\Program Files\\iTunes\\iTunes.exe"=
    .
    R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1206000.01D\symds.sys [5/2/2011 6:33 PM 340088]
    R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1206000.01D\symefa.sys [5/2/2011 6:33 PM 744568]
    R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20111027.001\BHDrvx86.sys [11/1/2011 5:28 PM 818808]
    R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [7/22/2011 12:27 PM 12880]
    R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [7/12/2011 5:55 PM 67664]
    R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1206000.01D\ironx86.sys [5/2/2011 6:33 PM 136312]
    R2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCore.exe [8/11/2011 7:38 PM 116608]
    R2 APC Data Service;APC Data Service;c:\program files\APC\APC PowerChute Personal Edition\dataserv.exe [9/14/2010 4:54 PM 21880]
    R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\LogMeIn\x86\LMIGuardianSvc.exe [9/30/2010 8:49 AM 374152]
    R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\LogMeIn\x86\rainfo.sys [6/21/2007 10:28 AM 12856]
    R2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\18.6.0.29\ccsvchst.exe [5/2/2011 6:33 PM 130008]
    R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [10/6/2008 12:05 PM 24652]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [8/28/2011 2:28 PM 105592]
    R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20111102.030\IDSXpx86.sys [11/2/2011 10:19 PM 356280]
    S2 mrtRate;mrtRate; [x]
    S3 DockingGroup;LeapFrog WDM USB Device Driver;c:\windows\system32\drivers\MS20022K.sys [9/27/2006 8:57 AM 14781]
    S3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys [1/22/2010 7:46 PM 13192]
    S3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys [1/22/2010 7:46 PM 8456]
    S3 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?]
    S3 SASENUM;SASENUM;\??\c:\program files\SUPERAntiSpyware\SASENUM.SYS --> c:\program files\SUPERAntiSpyware\SASENUM.SYS [?]
    S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [5/6/2008 4:06 PM 11520]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
    hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2011-10-31 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]
    .
    2011-11-03 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-839522115-1284227242-682003330-500.job
    - c:\program files\Real\RealUpgrade\realupgrade.exe [2011-09-27 17:40]
    .
    2011-11-03 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-839522115-1284227242-682003330-500.job
    - c:\program files\Real\RealUpgrade\realupgrade.exe [2011-09-27 17:40]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.ebay.com/
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    uInternet Connection Wizard,ShellNext = iexplore
    uInternet Settings,ProxyServer = localhost:9095
    uInternet Settings,ProxyOverride = *.local
    IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
    TCP: DhcpNameServer = 192.168.1.254
    TCP: Interfaces\{35BA09E3-8C64-4B31-BEAA-31041F04FC11}: NameServer = 205.152.144.23,205.152.132.23
    DPF: {4D0A481A-7155-498C-84D8-9CB84DEA237E} - hxxp://74.229.27.249/DVROcxEx.cab
    DPF: {5554DCB0-700B-498D-9B58-4E40E5814405} - hxxps://iapps.southfloridaworkforce.com/BackToWork/Reserved.ReportViewerWebControl.axd?ReportSession=o2jfcd45tfs1vx55wls0tqmy&ControlID=0c453fe4890244ca9733391aff2e7dca&Culture=1033&UICulture=1033&ReportStack=1&OpType=PrintCab
    DPF: {84A31672-371A-4CBF-8785-DCE55CDC7370} - hxxp://70.155.229.43:81/ocxfile/DownLoad.ocx
    DPF: {88DD90B6-C770-4CFF-B7A4-3AFD16BB8824} - hxxp://adminappsdoh35.doh.state.fl.us/aspnet_client/system_web/2_0_50727/crystalreportviewers12/ActiveXControls/PrintControl.cab
    DPF: {A762E064-A885-40E4-AC10-671BB62DC2B2} - hxxp://www.eomniform.com/OF5/nsplugins/OFMailX.cab
    DPF: {CAA057EE-809B-48E4-BE9C-367C32486C0D} - hxxp://apps2.doh.state.fl.us/crystalreportviewers10/ActiveXControls/PrintControl.cab
    .
    - - - - ORPHANS REMOVED - - - -
    .
    HKLM-Run-ccApp - c:\program files\Common Files\Symantec Shared\ccApp.exe
    AddRemove-FoxyTunesForFirefox - c:\program files\Mozilla Firefox\firefox.exe
    AddRemove-QQ Games - c:\program files\Tencent\QQ Games\Uninstall.EXE
    AddRemove-{7729A02E-D1AD-4830-8FC5-11853500D90D} - c:\program files\HP\Digital Imaging\{7729A02E-D1AD-4830-8FC5-11853500D90D}\setup\hpzscr01.exe
    .
    .
    .
    **************************************************************************
    .
    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2011-11-03 14:50
    Windows 5.1.2600 Service Pack 3 NTFS
    .
    scanning hidden processes ...
    .
    scanning hidden autostart entries ...
    .
    scanning hidden files ...
    .
    scan completed successfully
    hidden files: 0
    .
    **************************************************************************
    .
    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NIS]
    "ImagePath"="\"c:\program files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\18.6.0.29\diMaster.dll\" /prefetch:1"
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_USERS\S-1-5-21-839522115-1284227242-682003330-500\Software\Microsoft\Internet Explorer\User Preferences]
    @Denied: (2) (Administrator)
    "88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
    d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,05,bf,f1,39,b0,26,cc,48,ba,aa,61,\
    "2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
    d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,da,86,78,87,63,58,a3,4a,91,ad,9f,\
    .
    [HKEY_USERS\S-1-5-21-839522115-1284227242-682003330-500\Software\Microsoft\SystemCertificates\AddressBook*]
    @Allowed: (Read) (RestrictedCode)
    @Allowed: (Read) (RestrictedCode)
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------
    .
    - - - - - - - > 'winlogon.exe'(992)
    c:\program files\SUPERAntiSpyware\SASWINLO.DLL
    c:\windows\system32\WININET.dll
    c:\windows\system32\LMIinit.dll
    c:\windows\system32\LMIRfsClientNP.dll
    .
    Completion time: 2011-11-03 14:52:28
    ComboFix-quarantined-files.txt 2011-11-03 18:52
    ComboFix2.txt 2007-08-16 21:35
    .
    Pre-Run: 326,754,779,136 bytes free
    Post-Run: 326,723,837,952 bytes free
    .
    WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
    [boot loader]
    timeout=2
    default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
    [operating systems]
    c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
    UnsupportedDebug="do not select this" /debug
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /noexecute=optin
    .
    - - End Of File - - CB73238F62E0F6975B8FA86273EFDD6A
     
  12. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,452
    First Name:
    Derek
    I need to check some of the files combofix has deletd beofre we go any further please
    can you please go to C:\qoobox & right click the quarantine folder, select send to compressed(zip) folders
    that will make a zipped copy of the quarantine folder
    then
    please upload that to http://www.thespykiller.co.uk/index.php?board=1.0 so we can examine the files and submit to antivirus companies if needed

    Just press new topic, fill in the needed details
    In the subject box please put: Files for DVK01

    In the body of the post paste the contents of the code box:
    Code:
    combofix Quarantine folder from 
    http://forums.techguy.org/virus-other-malware-removal/1025004-please-help.html#post8138759
    

    & then press the browse button and then navigate to & select the files on your computer, When the file is listed in the windows press send to upload the file
     
  13. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,452
    First Name:
    Derek
    combofix has deleted a few files that it shouldn't have done
    We can restore them easily enough from its quarantine backup
    before we do though, there are just one or 2 questions to ask

    Did you set a proxy or know that you have a proxy set
     
  14. pmbecky

    pmbecky Thread Starter

    Joined:
    Aug 15, 2007
    Messages:
    167
    I don't know what that is so I guess the answer would be no.
     
  15. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,452
    First Name:
    Derek
    Download the attached CFScript.txt and save it to your desktop ( click on the link underneath this post & if you are using internet explorer when the "File download" pop up comes press SAVE and choose desktop in the list of selections in that window & press save)

    Disable any antivirus/antimalware/firewall realtime protection or script blocking in the same way you did previously before running combofix & remember to re-enable it when it has finished

    Close any open browsers
    Then drag the CFScript.txt into the ComboFix.exe as shown in the screenshot below.



    [​IMG]



    This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply .


    Note: these instructions and script were created specifically for this user. If you are not this user, do NOT follow these instructions or use this script as it could damage the workings of your system and will not fix your problem. If you have a similar problem start your own topic in the malware fixing forum
     

    Attached Files:

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