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please help

Discussion in 'Windows XP' started by andyhop2003, Apr 23, 2004.

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  1. andyhop2003

    andyhop2003 Thread Starter

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    my friend has a comp running xp it keeps shutting down, with a error message tht include the words NT authority - system and RPC service terminated unexpectedly. sorry a bit vague it's all the details i have at the moment, but any ideas .... thanks
     
  2. snappy_31

    snappy_31

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    Dec 3, 2003
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    Just off the top of my head I would wonder if the users are set up with Authority to do what you are trying to do .. Is he the Administrator? Also when their I would take a look through the user options
    Hope this helps
    Peter
     
  3. andyhop2003

    andyhop2003 Thread Starter

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    she's the only one that uses the comp and is set up as the administrator
     
  4. andyhop2003

    andyhop2003 Thread Starter

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    anyone else got any ideas, it gives a warning it's shutting down of about 20 seconds saying to save any work, sometimes it even shuts down about a min after booting up
     
  5. cybertech

    cybertech Retired Moderator

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  6. KrzyPrk

    KrzyPrk

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    try this...


    goto Properties on My Computer
    -click on Automatic Updates tab and make sure that box is uncheck ( keep my computer up to date)
    -then click on System Restore tab and Check that box to Turn off System Restore on all drives.

    now, goto RUN and type in "services.msc"

    then double click on "Remote Procedure Call (RPC)"
    -click on the "Recovery" tab

    on the top 3 make sure you select "Take no action" for
    First failure
    Second failure
    Subsequent failures

    then OK it...

    then go back to System Restore and Automatic Updates tabs and put it back to normal.
     
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