Please need help with my OS!!

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Decibel

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Joined
May 20, 2010
Messages
77
Hello every cybergeezer outthere,
im in trouble and need your talents, cuz i cannot access my OS, but only in safe mode. I was trying to watch a video twice and the blue screen of doom got me....Now when i turn on my pc i can only see the wallpaper all the icons, toolbar and star tmenu on the desktop are gone!!I tried antyspyware, antimalaware, combofix, CHCKDSK/F but invane...I think my explorer has gome missing from the registry, not sure, i so need your help, i do not know how to fix it...Please can you help me? Thank you.

My PC specs:
Window XP professional
500gb sumsung hdd
Sapphire HD 4550
Asus mobo PK5Q
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,454
it works in safe mode
in which case do a system restore
start>programs>accessories>system tools>system recovery - choose a date before the problem started
 
Joined
Sep 15, 2004
Messages
3,791

Or in Normal Mode, Control/Shift/Escape to Task manager>Processes tab>File menu>New Task and type in explorer.exe then hit Enter.
 

Decibel

Thread Starter
Joined
May 20, 2010
Messages
77
i tried system restore. No change. I cannot access my normal mode cuz my screen is empty i see only my wallpaper..Is there is anything i can try in command propmt safe mode? Cheers guys appreciate your time and help..
 
Joined
Jul 6, 2010
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As saga lout suggested:

Boot normally and when you get the empty Wallpaper screen, press ctrl+shift+esc (or ctrl+alt+del) keys all together and you should get the Task manager. Then click File > New Task > and type explorer.exe in the field offered. Click OK and see if your Desktop returns. Post back your results.
 

Decibel

Thread Starter
Joined
May 20, 2010
Messages
77
hi surfer i cannot do that cuz my screen is frozen. I was thinking to buy a new HDD and use it to do a back up and then to re-install window. i do not want to loose my data..I was thinking to use Acronis true image for the back up. If i plug in a new HDD can i see it in safe mode? Cheers mate for your help.
 
Joined
Sep 15, 2004
Messages
3,791
Try opening in Safe Mode with Command Prompt and run Checkdisk to find and fix any disk errors. It's sometimes a lengthy five stage process but it's worth a shot. At the prompt, type chkdsk /r (including the space) then hit Enter.
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,454
what actually happens - I know you said " nothing happens" at want point and
what happens after you type
chkdsk /r
does it actually carry out the chkdsk ?
 
Joined
Jan 22, 2011
Messages
101
What I would recommend is that you log into safemode with networking as an Administrator download malwarebytes and do a full system scan while doing that try to download bluescreen viewer and get the error message of the blue screen. If you can attach these information it will be very useful
 

Decibel

Thread Starter
Joined
May 20, 2010
Messages
77
Thanks you so much guys.Do you remember when i said i was depressed? Well i could not take it, so i bought a new HDD and install XP on there. Now i can see my old HDD as an extra drive..I will past and copy all your notes so if something happen, i have already few ideas how to proceed. All of you are such a treasure, all your ideas and solution are so helpful, not can do without you.:)(y) Thanks also for your links, for back up i got Acronis True Image, is a miracle worker, don't know if is the same as easeus...God Bless all the CYBERGEEZARS in the world(y):)
 
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