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please someone help me with hijack log!

Discussion in 'Virus & Other Malware Removal' started by kipani96, Feb 7, 2005.

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  1. kipani96

    kipani96 Thread Starter

    Joined:
    Feb 7, 2005
    Messages:
    1
    I can't get online with my cable modem I have to use dial up. The cable modem is working fine, just keep getting can't find page errors. I didn't get any help at another site so someone PLEASE help me here!


    Logfile of HijackThis v1.99.0
    Scan saved at 8:19:13 AM, on 2/7/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\windows\system\hpsysdrv.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\AnalogX\FastCache\fc.exe
    C:\WINDOWS\system32\S3tray2.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
    C:\Program Files\Siber Systems\AI RoboForm\RoboFormWatcher.exe
    C:\WINDOWS\system32\msvcmm32.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
    C:\PROGRA~1\MOVIEL~1\MOVIEL~1\MOVIEL~1.EXE
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLDial.exe
    C:\PROGRA~1\AMERIC~1.0\aoltray.exe
    C:\Program Files\America Online 9.0\waol.exe
    C:\Program Files\America Online 9.0\shellmon.exe
    C:\Program Files\Common Files\Aol\aoltpspd.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Documents and Settings\Owner\My Documents\hijackthis\HijackThis.exe
    C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSPS~1.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...aults/sb/*http://www.yahoo.com/search/ie.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/chsi.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus8.hpwis.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/su/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html
    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [FastCache] C:\Program Files\AnalogX\FastCache\fc.exe
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [DLL Manager] dllmngr32.exe
    O4 - HKLM\..\Run: [Microsoft Windows Updater] WINUPDATE.EXE
    O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
    O4 - HKLM\..\Run: [RoboForm] C:\Program Files\Siber Systems\AI RoboForm\RoboFormWatcher.exe
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [LoadMSvcmm] C:\WINDOWS\system32\msvcmm32.exe
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
    O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
    O4 - HKLM\..\RunServices: [DLL Manager] dllmngr32.exe
    O4 - HKLM\..\RunServices: [Microsoft Windows Updater] WINUPDATE.EXE
    O4 - HKCU\..\Run: [DLL Manager] dllmngr32.exe
    O4 - HKCU\..\Run: [Microsoft Windows Updater] WINUPDATE.EXE
    O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
    O8 - Extra context menu item: &2 Customize Menu - res://C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll/ComCustomIEMenu.html
    O8 - Extra context menu item: &7 Fill Forms - res://C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll/ComFillForms.html
    O8 - Extra context menu item: &8 Save Forms - res://C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll/ComSavePass.html
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra 'Tools' menuitem: &7 Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra button: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra 'Tools' menuitem: &8 Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O9 - Extra button: RF toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra 'Tools' menuitem: &9 Robo Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.aol.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/1441/ftp.coupons.com/v3123/cpbrkpie.cab
    O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/download/bin/actxcab.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.aol.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{7CDE6115-92B6-4D25-960E-6C7680020DF7}: NameServer = 127.0.0.1
    O17 - HKLM\System\CCS\Services\Tcpip\..\{E6FC2ACD-1AC0-43B8-8079-A13849CE2AF7}: NameServer = 198.81.16.134
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 127.0.0.1
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 127.0.0.1
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 127.0.0.1
    O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
    O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    O23 - Service: hpdj - Unknown - C:\DOCUME~1\Owner\LOCALS~1\Temp\hpdj.exe (file missing)
    O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee SecurityCenter Update Manager - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing)
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    [​IMG] Have these instructions printed or in a convenient Notepad (or Wordpad) file so you can view them in Safe Mode. Have "show hidden (or all) files" checked in Folder Options > View in case you have to search for any hidden files to delete. Also ensure you do NOT have "hide file extensions..." enabled in Folder Options > View

    If HijackThis has not been downloaded or copied to a permanent folder, move it there before beginning.



    Then:

    1 >> Restart in Safe Mode. Instructions here if you need them:http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

    2 >> In Safe Mode run HijackThis and check and "fix" the following entries:

    O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)

    O4 - HKLM\..\Run: [DLL Manager] dllmngr32.exe
    O4 - HKLM\..\Run: [Microsoft Windows Updater] WINUPDATE.EXE

    O4 - HKLM\..\RunServices: [DLL Manager] dllmngr32.exe
    O4 - HKLM\..\RunServices: [Microsoft Windows Updater] WINUPDATE.EXE
    O4 - HKCU\..\Run: [DLL Manager] dllmngr32.exe
    O4 - HKCU\..\Run: [Microsoft Windows Updater] WINUPDATE.EXE
    O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h

    While still in Safe Mode delete the "Ares" folder in c:\Program Files

    O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing)

    Since I do not see the following files in "running processes" you will have to manually search for them and delete them where found. Do this in Safe Mode:

    dllmngr32.exe
    WINUPDATE.EXE


    Additional cleanup instructions: Go to the Control Panel > Internet Options applet. Clear the Temporary Internet Cache, History and Offline Content. Go to the Programs tab and select "reset web settings", including your home page if it has been altered. You can reset that later to what you desire.

    Go to Start > Run, enter %temp% and then click Edit > Select All. Right click on the selected files and folders and delete them

    >> Reboot and post a new Scanlog.

    Also, have you tried physicaly removing the power to the broadband modem when shutdown? Doing this for a minute will clear its cache.
     
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