please someone help me with hijack log!

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kipani96

Thread Starter
Joined
Feb 7, 2005
Messages
1
I can't get online with my cable modem I have to use dial up. The cable modem is working fine, just keep getting can't find page errors. I didn't get any help at another site so someone PLEASE help me here!


Logfile of HijackThis v1.99.0
Scan saved at 8:19:13 AM, on 2/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\AnalogX\FastCache\fc.exe
C:\WINDOWS\system32\S3tray2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboFormWatcher.exe
C:\WINDOWS\system32\msvcmm32.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\PROGRA~1\MOVIEL~1\MOVIEL~1\MOVIEL~1.EXE
c:\progra~1\mcafee.com\vso\mcvsescn.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLDial.exe
C:\PROGRA~1\AMERIC~1.0\aoltray.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\Common Files\Aol\aoltpspd.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Owner\My Documents\hijackthis\HijackThis.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSPS~1.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...aults/sb/*http://www.yahoo.com/search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/chsi.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/su/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [FastCache] C:\Program Files\AnalogX\FastCache\fc.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [DLL Manager] dllmngr32.exe
O4 - HKLM\..\Run: [Microsoft Windows Updater] WINUPDATE.EXE
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [RoboForm] C:\Program Files\Siber Systems\AI RoboForm\RoboFormWatcher.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LoadMSvcmm] C:\WINDOWS\system32\msvcmm32.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\RunServices: [DLL Manager] dllmngr32.exe
O4 - HKLM\..\RunServices: [Microsoft Windows Updater] WINUPDATE.EXE
O4 - HKCU\..\Run: [DLL Manager] dllmngr32.exe
O4 - HKCU\..\Run: [Microsoft Windows Updater] WINUPDATE.EXE
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O8 - Extra context menu item: &2 Customize Menu - res://C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll/ComCustomIEMenu.html
O8 - Extra context menu item: &7 Fill Forms - res://C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll/ComFillForms.html
O8 - Extra context menu item: &8 Save Forms - res://C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll/ComSavePass.html
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O9 - Extra 'Tools' menuitem: &7 Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O9 - Extra button: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O9 - Extra 'Tools' menuitem: &8 Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: RF toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O9 - Extra 'Tools' menuitem: &9 Robo Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.aol.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/1441/ftp.coupons.com/v3123/cpbrkpie.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/download/bin/actxcab.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.aol.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7CDE6115-92B6-4D25-960E-6C7680020DF7}: NameServer = 127.0.0.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{E6FC2ACD-1AC0-43B8-8079-A13849CE2AF7}: NameServer = 198.81.16.134
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 127.0.0.1
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 127.0.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 127.0.0.1
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: hpdj - Unknown - C:\DOCUME~1\Owner\LOCALS~1\Temp\hpdj.exe (file missing)
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing)
 
Joined
Dec 9, 2000
Messages
45,855
Have these instructions printed or in a convenient Notepad (or Wordpad) file so you can view them in Safe Mode. Have "show hidden (or all) files" checked in Folder Options > View in case you have to search for any hidden files to delete. Also ensure you do NOT have "hide file extensions..." enabled in Folder Options > View

If HijackThis has not been downloaded or copied to a permanent folder, move it there before beginning.



Then:

1 >> Restart in Safe Mode. Instructions here if you need them:http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

2 >> In Safe Mode run HijackThis and check and "fix" the following entries:

O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)

O4 - HKLM\..\Run: [DLL Manager] dllmngr32.exe
O4 - HKLM\..\Run: [Microsoft Windows Updater] WINUPDATE.EXE

O4 - HKLM\..\RunServices: [DLL Manager] dllmngr32.exe
O4 - HKLM\..\RunServices: [Microsoft Windows Updater] WINUPDATE.EXE
O4 - HKCU\..\Run: [DLL Manager] dllmngr32.exe
O4 - HKCU\..\Run: [Microsoft Windows Updater] WINUPDATE.EXE
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h

While still in Safe Mode delete the "Ares" folder in c:\Program Files

O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing)

Since I do not see the following files in "running processes" you will have to manually search for them and delete them where found. Do this in Safe Mode:

dllmngr32.exe
WINUPDATE.EXE


Additional cleanup instructions: Go to the Control Panel > Internet Options applet. Clear the Temporary Internet Cache, History and Offline Content. Go to the Programs tab and select "reset web settings", including your home page if it has been altered. You can reset that later to what you desire.

Go to Start > Run, enter %temp% and then click Edit > Select All. Right click on the selected files and folders and delete them

>> Reboot and post a new Scanlog.

Also, have you tried physicaly removing the power to the broadband modem when shutdown? Doing this for a minute will clear its cache.
 
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