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Please take a look att my log

Discussion in 'Virus & Other Malware Removal' started by tomwaits, Apr 9, 2004.

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  1. tomwaits

    tomwaits Thread Starter

    Joined:
    Jun 19, 2003
    Messages:
    28
    Please take a look att my hijackthis log, i know i have a virus, cus it wont let me instal my Norton anti virus, but i dont know wich one. Can you tell by looking att my log?

    StartupList report, 2004-04-09, 22:21:00
    StartupList version: 1.52
    Started from : C:\Documents and Settings\jess\Skrivbord\Prog\HijackThis.EXE
    Detected: Windows XP (WinNT 5.01.2600)
    Detected: Internet Explorer v6.00 (6.00.2600.0000)
    * Using default options
    ==================================================

    Running processes:

    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\cvcd.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\winaii.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program\Support.com\bin\tgcmd.exe
    C:\Program\Internet Explorer\iexplore.exe
    C:\Program\Internet Explorer\iexplore.exe
    C:\WINDOWS\System32\taskmgr.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Documents and Settings\jess\Skrivbord\Prog\HijackThis.exe

    --------------------------------------------------

    Listing of startup folders:

    Shell folders Common Startup:
    [C:\Documents and Settings\All Users\Start-meny\Program\Autostart]
    Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE

    --------------------------------------------------

    Checking Windows NT UserInit:

    [HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    UserInit = C:\WINDOWS\system32\userinit.exe,

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

    Configuration Loader = cvcd.exe
    Video Proes = winaii.exe
    TeliaTGCMD = "C:\Program\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf

    --------------------------------------------------


    Logfile of HijackThis v1.97.7
    Scan saved at 22:25:09, on 2004-04-09
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\cvcd.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\winaii.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program\Support.com\bin\tgcmd.exe
    C:\Program\Internet Explorer\iexplore.exe
    C:\Program\Internet Explorer\iexplore.exe
    C:\WINDOWS\System32\taskmgr.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Documents and Settings\jess\Skrivbord\Prog\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
    R3 - URLSearchHook: (no name) - {0428FFC7-1931-45b7-95CB-3CBB919777E1} - (no file)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program\SPYBOT~1\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [Configuration Loader] cvcd.exe
    O4 - HKLM\..\Run: [Video Proes] winaii.exe
    O4 - HKLM\..\Run: [TeliaTGCMD] "C:\Program\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
    O4 - HKLM\..\RunServices: [Configuration Loader] cvcd.exe
    O4 - HKLM\..\RunServices: [Video Proes] winaii.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\Program\MICROS~1\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .psd: C:\Program\Internet Explorer\PLUGINS\npqtplugin2.dll
    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/7d90ae05585062/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38069.517974537
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  2. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Run Hijack This again and put a check by these. Close all windows except HijackThis and click "Fix checked"

    R3 - URLSearchHook: (no name) - {0428FFC7-1931-45b7-95CB-3CBB919777E1} - (no file)

    O4 - HKLM\..\Run: [Configuration Loader] cvcd.exe

    O4 - HKLM\..\Run: [Video Proes] winaii.exe

    O4 - HKLM\..\RunServices: [Configuration Loader] cvcd.exe

    O4 - HKLM\..\RunServices: [Video Proes] winaii.exe

    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -


    Restart to safe mode.

    How to start your computer in safe mode

    First in safe mode click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Now find and delete:

    The C:\WINDOWS\System32\cvcd.exe
    The C:\WINDOWS\System32\winaii.exe

    Boot back to normal.


    Empty the Recycle Bin.


    Now go to Windows update and install all "Critical Updates and Service Packs"


    Turn off System Restore:

    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.
    Restart your computer.

    When you are sure you are clean turn it back on and create a restore point.


    Go here and do an online virus scan:

    http://housecall.trendmicro.com/

    Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself.
     
  3. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
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