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Plug a cable into the n etwork adapter "local area connection"

Discussion in 'Networking' started by Brandon1203, Aug 2, 2012.

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  1. Brandon1203

    Brandon1203 Thread Starter

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    hello. i recently got a new desktop computer from my brother and i had to reformat it, so it had no drivers, so after reformat i had no connection to internet, and after a diagnostic it said ""realtek RTL8102E/8103E Family PCI-E fast Ethernet NIC (NDIS 6.0) wasnt there, so i downloaded it, now my windows vista computer has a "realtek RTL8102E/8103E Family PCI-E fast Ethernet NIC (NDIS 6.0)" and the new error i get is
    plug a cable into the network adapter "local area connection"
    but i know it's plugged in because if i use the other computer and plug the wires in the same place, i have internet!
    PLEASE HELP!
     
  2. etaf

    etaf Moderator

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    First Name:
    Wayne
    can you post a screen shot of device manager
    ------------------------------------------------------------------------
    Device Manager
    Post back the results in device manager
    You will now need to take a screen shot and copy that back to the working PC.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the screen shot and attach the screen shot in a reply on the forum here.

    how to access device manager for different windows versions
    http://www.computerhope.com/issues/ch000833.htm

    Hold the Windows key and press Pause key, should open to allow device manager to be seen

    on a laptop you may need to use Hold the Windows key and press FN key + the pause key

    if this does not work then -

    Windows 7 or Vista
    Click on the Start Orb
    In the Start Search box type
    device manager and then press enter

    -------------------

    Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
    windows 7
    start > control panel> System and Security> Device Manager


    network adaptors, click on the + > post back the devices listed there
    are there any ! ? or X


    post a screen shot of the device manager - network adapters

    To post a screen shot of the active window.
    1) hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    OR
    2) if you are using Vista/Windows 7 you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool

    To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
    Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
    ------------------------------------------------------------------------
     
  3. Brandon1203

    Brandon1203 Thread Starter

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  4. flavallee

    flavallee Trusted Advisor

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    According to your screenshot of the Device Manager, you also need to install the driver for the display adapter.

    What's the brand name and model name and model number of that computer?

    -------------------------------------------------------
     
  5. Brandon1203

    Brandon1203 Thread Starter

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    bump.. still waiting for help
     
  6. etaf

    etaf Moderator

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    see flavallee post above
    have you installed the display driver
    and provide the make and model as requested
     
  7. Lutia

    Lutia

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    I'm not sure why you would want to install a display driver to fix the physical network connection. If I was installing that, I would only want to get the network connection running, so I can download all the other drivers directly and don't have to run around with an USB Stick.

    Back to the initial post: I've had the same problem before. You can probably fix it by going to your network connection manager, deactivate that connection then reactivate it again. Unfortunately I am on a german Windows 7, so I am unable to post the exact steps for you.
     
  8. Brandon1203

    Brandon1203 Thread Starter

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    it is a Dell, Inspiron. & by model name im not really sure what you mean
     
  9. Brandon1203

    Brandon1203 Thread Starter

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    yes that's exactly what im trying to do, im only looking for what i need to get my internet started so i can download the rest of the drivers. but unfortunately im not the best with computers and i don't really know what drivers i need, i went to the dell site and downloaded the network adapter for my service tag number thing & it still doesnt work :(
     
  10. flavallee

    flavallee Trusted Advisor

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    You say it's a Dell Inspiron (brand name and model name), but you don't know the model number?

    What's the 7-character service tag number on the sticker?

    ----------------------------------------------------------

    Is it running Windows Vista 32-bit or 64-bit?

    ----------------------------------------------------------
     
  11. Brandon1203

    Brandon1203 Thread Starter

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    32 bit, 8XN06J1
     
  12. flavallee

    flavallee Trusted Advisor

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    According to service tag number 8XN06J1, your computer is a Dell Inspiron 546S desktop and came with Windows Vista 32-bit installed.

    Here is the driver for the Realtek RTL81xx PCI-E Network Connection.

    ----------------------------------------------
     
  13. flavallee

    flavallee Trusted Advisor

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    Go back to the Device Manager, then double-click Standard VGA Graphics Adapter to open its properties window.

    Click the "Details" tab, then select "Hardware Ids".

    There will be one or more strings that have VEN_####&DEV_#### as part of it.

    Advise what the numbers and letters are that follow VEN_ and DEV_

    Or submit a screenshot of it.

    Those codes will identify the display device so the correct driver can be obtained for it.

    -----------------------------------------------------
     
  14. Brandon1203

    Brandon1203 Thread Starter

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    PCI\VEN_1002&DEV_9610&SUBSYS_02E21028&REV_00
    PCI\VEN_1002&DEV_9610&SUBSYS_02E21028
    PCI\VEN_1002&DEV_9610&CC_030000
    PCI\VEN_1002&DEV_9610&CC_0300

    those are all i saw for "hardware ids"
     
  15. flavallee

    flavallee Trusted Advisor

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    Frank
    Chip Number: RS780

    Chip Description: ATI Radeon HD 3200 Graphics


    Here is the driver for it.

    --------------------------------------------------------
     
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