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Plug-ins

Discussion in 'Web & Email' started by PANAMOE, Mar 30, 2002.

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  1. PANAMOE

    PANAMOE Thread Starter

    Joined:
    Jun 5, 1999
    Messages:
    73
    When trying to download a tax form from the web, I get an error :
    "plug-in did not initialize properly"
    Any advice?
     
  2. Yankee Rose

    Yankee Rose

    Joined:
    Jul 14, 1999
    Messages:
    1,861
    What file type is the form? .pdf?
     
  3. PANAMOE

    PANAMOE Thread Starter

    Joined:
    Jun 5, 1999
    Messages:
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    These are PDF files!
    Thanks...Moe
     
  4. Yankee Rose

    Yankee Rose

    Joined:
    Jul 14, 1999
    Messages:
    1,861
    Hi -

    .pdf is an Adobe Acrobat format. Do you have the Acrobat reader software? If not - here is a link for free download:

    http://www.adobe.com/products/acrobat/readstep.html

    After downloading/installing, you should be able to view your tax form with no problem. Acrobat will automatically open it.

    Good luck! :)
     
  5. PANAMOE

    PANAMOE Thread Starter

    Joined:
    Jun 5, 1999
    Messages:
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    Yep, I've got Acrobat Reader and still get errors with all these files. Help!
     
  6. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    The first step would be uninstalling and re-installing the program.

    Have you tried that already?

    It is advisable to reboot before re-installing.

    Good luck,
     
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