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'Plugged in, not charging'

Discussion in 'Hardware' started by ccfc1987, Aug 5, 2012.

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  1. ccfc1987

    ccfc1987 Thread Starter

    Joined:
    Jul 27, 2007
    Messages:
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    Hey guys

    I'm sure this is a common topic but I still need help on it. I have had my Dell M5040 laptop for nearly 5 months now and until the last few days its been fine charging the battery.

    However I noticed when I plug the charger in it says 'plugged in, not charging'. Usually this is resolved at the time by re-inserting the charger (note: I've been using the same charger and battery that was supplied)

    Today it hasn't been doing that. But besides that I want to be able to insert the charger knowing everytime it will charge my battery the way it should do!

    Any help would be great

    Thanks :)
     
  2. SpectresShadow

    SpectresShadow

    Joined:
    Aug 3, 2012
    Messages:
    121
    Have you checked to make sure that the outlet cable (not sure on correct name for it, runs from the wall outlet to the charger) has a firm connection to the charger? How often do you plug in the charger? Did you buy it used? Normal wear and tear on cables can cause a loose connection of the plug/wire connection point, causing your charger to only charge when placed in certain positions. I have had that happen with not just the charger but a mouse and a game controller myself.
     
  3. ccfc1987

    ccfc1987 Thread Starter

    Joined:
    Jul 27, 2007
    Messages:
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    Hey, thanks for the reply :) to answer your questions:

    1. Yeah the charger is connected fine, the green light is on so as far as it's concerned its working perfectly.
    2. Nope, brand new from the manufacturers box

    I have tried another 2 Dell chargers (family have Dells themselves) and still the problem occurs so I really haven't a clue why. Is there any driver updates I can do for it?
     
  4. SpectresShadow

    SpectresShadow

    Joined:
    Aug 3, 2012
    Messages:
    121
    Maybe? *Shrug shoulders* I do know that it kinda sounds more like a cold solder for the plug. Have had that happen with other power plugs at my old job. If you have had experience taking apart your laptop and putting back together in working order then you could try to resolder the power port.
     
  5. dustyjay

    dustyjay

    Joined:
    Jan 23, 2003
    Messages:
    12,661
    First Name:
    Jay
    If the laptop is only 5 months old, you should stll have a manufacturers waranty left on it. If that is the case I would return it for manufacturer repair or replacement. Opening the case up to check it out yourself would void any warranty that exists. Contacting Dell would be my first recommendation.
     
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