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Pluscom Mass Storage Device Problem

Discussion in 'Hardware' started by JacquelineD, Jan 8, 2011.

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  1. JacquelineD

    JacquelineD Thread Starter

    Joined:
    Jan 8, 2011
    Messages:
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    Can anybody help me please?

    I have recently bought a Pluscom 2.5 IDE TO USB HDD ENCLOSURE

    There appears to be an Hitachi hard drive inside. Sorry if I am not explaining this very well.

    When I plug in the two USB leads from the mass storage device into my Sony VAIO (Windows Vista Home Premium) the Pluscom device does not appear in My Computers. I bought a power lead and tried connecting the Pluscom device to the computer again, but still nothing. Two red lights appear at the end of the Pluscom device, but apart from that, nothing else happens.

    How can I get this device to work? It is really bugging me now as I have wasted many hours trying all sorts of solutions, but to no avail.

    Please Help!!! Blonde in Distress!!!!
     
  2. Lozzy-loz

    Lozzy-loz

    Joined:
    Feb 5, 2010
    Messages:
    627
    Hj Blonde in Distress when this sort of thing has happened to me it usually turns out the ide lead has been incorrectly plugged in the red lights indicate a fault.Its usually only necessary to plug in the thick usb lead.Check the ide lead for bent pins and try reconnecting.
     
  3. JacquelineD

    JacquelineD Thread Starter

    Joined:
    Jan 8, 2011
    Messages:
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    Thanks for your reply.

    I have checked the lead and there does not appear to be anything wrong with it.

    Any other suggestions?
     
  4. Lozzy-loz

    Lozzy-loz

    Joined:
    Feb 5, 2010
    Messages:
    627
    Sorry,there are'nt many possibilities the drive the lead or the usb socket,good luck with it
     
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