1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

PLZ HELP - can't remove prosearch.com & searchbar -

Discussion in 'Virus & Other Malware Removal' started by steff3, Apr 18, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. steff3

    steff3 Thread Starter

    Joined:
    Apr 18, 2004
    Messages:
    4
    Hi,
    Can anyone help me please. Have tried other forums with no response. Am very frustrated with this. Yesterday after my son was on a P2P site :( my home page auto started at prosearch.com. Even after changing in Internet options this prosearch thing would automatically re-appear. Also present was a new search bar below my normal Windows bar. I have ran Spybot, Adaware, and regcrawler and have been able to remove some of it but a good portion remains. The search bar is still there, also depending on how I access a particular web site (quick launch as opposed to going thru My Favorites) the prosearch may re-appear.
    Here is the log from Hijackthis:

    Logfile of HijackThis v1.97.7
    Scan saved at 12:59:23 AM, on 4/18/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
    C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
    C:\WINDOWS\system32\gearsec.exe
    C:\WINDOWS\system32\gearsec.exe
    E:\Program Files\ahead\InCD\InCDsrv.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Common Files\Microsoft Shared\Media Manager\airsvcu.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    E:\SUPERVOC\PROGRAM\PICPMON.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WFXSVC.EXE
    C:\Program Files\Norton SystemWorks\WinFax\WFXMOD32.EXE
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe
    C:\WINDOWS\System32\pctspk.exe
    C:\progra~1\scansoft\paperp~1\pptd40nt.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\WINDOWS\SM1BG.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\PROGRA~1\AUTOUP~1\AUTOUP~1.EXE
    C:\Program Files\Common Files\Dpi\dpi.exe
    E:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\PROGRA~1\PLANCL~1\Burn01Stupid.exe
    E:\Program Files\ahead\InCD\InCD.exe
    C:\PROGRA~1\RCrawler\RCrawler.exe
    C:\WINDOWS\System32\RUNDLL32.EXE
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZSTC07.EXE
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZPRE07.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZSTW07.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Messenger\msmsgs.exe
    I:\Stan\My Documents\My Downloads\Hijackthis\HijackThis.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
    O2 - BHO: (no name) - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - (no file)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - E:\Program Files\Panicware\Pop-Up Stopper Pro\CCHelper.dll
    O2 - BHO: (no name) - {2A922725-FD45-52AA-BFFA-AF925B5A3D1F} - C:\PROGRA~1\ITCHTH~1\thethunk.dll
    O2 - BHO: (no name) - {316B59F5-B7A8-4AF3-9ED1-8AC04D3FE92D} - C:\WINDOWS\System32\cryptdmlg.dll (file missing)
    O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing)
    O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - E:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: (no name) - {6DBF98B3-5EF6-41A9-853F-9D617DD4490F} - (no file)
    O3 - Toolbar: (no name) - {7030FFD1-C540-47FE-9248-846C364BCDBA} - (no file)
    O3 - Toolbar: (no name) - {4D952145-5458-5EFC-9B68-5E970CFB379A} - C:\PROGRA~1\ITCHTH~1\thethunk.dll
    O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe
    O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [PaperPort PTD] c:\progra~1\scansoft\paperp~1\pptd40nt.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [VOBRegCheck] C:\WINDOWS\System32\VOBREGCheck.exe -CheckReg
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
    O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [DQXFMTHO] C:\WINDOWS\DQXFMTHO.exe
    O4 - HKLM\..\Run: [KRYMTAHOV] C:\WINDOWS\KRYMTAHOV.exe
    O4 - HKLM\..\Run: [MediaFace Integration] E:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
    O4 - HKLM\..\Run: [AutoUpdater] C:\PROGRA~1\AUTOUP~1\AUTOUP~1.EXE
    O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
    O4 - HKLM\..\Run: [XELZAVCJ] C:\WINDOWS\XELZAVCJ.exe
    O4 - HKLM\..\Run: [mmtask] E:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [mapi slow] C:\PROGRA~1\PLANCL~1\Burn01Stupid.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [InCD] E:\Program Files\ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [ElbyCheckAnyDVD] "E:\Program Files\SlySoft\AnyDVD\ElbyCheck.exe" /L AnyDVD
    O4 - HKLM\..\Run: [RegKillElbyCheck] "e:\Program Files\Elaborate Bytes\DVD Region Killer\ElbyCheck.exe" /L RegKill
    O4 - HKLM\..\Run: [Registry Crawler] C:\PROGRA~1\RCrawler\RCrawler.exe -TRAYONLY
    O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
    O4 - HKCU\..\Run: [cnet] "C:\Program Files\Kontiki\bin\kontiki.exe" -s cnet -q
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
    O4 - Startup: Introducing Media Manager.lnk = C:\Program Files\Common Files\Microsoft Shared\Media Manager\SPLASHA.EXE
    O4 - Startup: PowerReg SchedulerV2.exe
    O4 - Startup: Registration-InstantCopy.lnk = E:\Program Files\InstantCD+DVD\SharedFiles\Pixie\RegTool.exe
    O4 - Startup: restart_vs.lnk = G:\Viewsonic.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: Sametime Meeting Toolkit ST25 - file://C:\WINDOWS\Java\ControlF1\STMeeting25.cab
    O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.netpaloffers.net/NetpalOffers/DMO1/aess2.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MT...://instantgreetings.aol.com/prod/install.html
    O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.refurbdepot.com/CFIDE/classes/CFJava.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {25064DE4-9CC0-11D5-BB86-0050DAC5EBD0} (printQuick Browser Add In) - http://www.pqvalet.com/plugin/axversion/1000/printQuick.cab
    O16 - DPF: {2ABE804B-4D3A-41BF-A172-304627874B45} - http://usa-scripts.downloadv3.com/binaries/DialHTML/EGDHTML_US_XP.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.atroad.com/oralmasp/download/mgaxctrl.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37885.6397453704
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://autos.msn.com/components/ocx/autopricer/autopricer.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?312
     
    steff3, Apr 18, 2004
    #1
  2. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    Hi Steff:)
    Run hijackthis again and put a checkmark against these entries....double check
    in case you miss anything....
    .....then,close all browser and outlook windowsincluding this one and "fix checked"

    O2 - BHO: (no name) - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - (no file)
    O2 - BHO: (no name) - {2A922725-FD45-52AA-BFFA-AF925B5A3D1F} - C:\PROGRA~1\ITCHTH~1\thethunk.dll
    O2 - BHO: (no name) - {316B59F5-B7A8-4AF3-9ED1-8AC04D3FE92D} - C:\WINDOWS\System32\cryptdmlg.dll (file missing)
    O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing)
    O3 - Toolbar: (no name) - {6DBF98B3-5EF6-41A9-853F-9D617DD4490F} - (no file)
    O3 - Toolbar: (no name) - {7030FFD1-C540-47FE-9248-846C364BCDBA} - (no file)
    O3 - Toolbar: (no name) - {4D952145-5458-5EFC-9B68-5E970CFB379A} - C:\PROGRA~1\ITCHTH~1\thethunk.dll
    O4 - HKLM\..\Run: [DQXFMTHO] C:\WINDOWS\DQXFMTHO.exe
    O4 - HKLM\..\Run: [KRYMTAHOV] C:\WINDOWS\KRYMTAHOV.exe
    O4 - HKLM\..\Run: [AutoUpdater] C:\PROGRA~1\AUTOUP~1\AUTOUP~1.EXE
    O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
    O4 - HKLM\..\Run: [XELZAVCJ] C:\WINDOWS\XELZAVCJ.exe
    O4 - HKCU\..\Run: [cnet] "C:\Program Files\Kontiki\bin\kontiki.exe" -s cnet -q
    O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.netpaloffers.net/NetpalOffers/DMO1/aess2.cab
    O16 - DPF: {2ABE804B-4D3A-41BF-A172-304627874B45} - http://usa-scripts.downloadv3.com/b...DHTML_US_XP.cab


    Reboot into safe mode by following instructions here: http://helpdesk.its.bethel.edu/resnet/Documents/Antivirus/Safemode.html
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Locate these files:
    C:\WINDOWS\DQXFMTHO.exe
    C:\WINDOWS\KRYMTAHOV.exe
    C:\WINDOWS\XELZAVCJ.exe
    Create a new folder on your desktop and place ZIPPED copies
    of each file in it....then delete the original.

    Delete these folders:
    C:\Program Files\Common Files\Dpi [FOLDER]
    C:\PROGRAM FILES\AUTOUPDATE [FOLDER]
    C:\Program Files\Kontiki [FOLDER]

    Boot back into normal mode and send the contents of the "New Folder" to me HERE please.

    Update and scan with Adaware and Spybot re-booting between scans.

    Post back and let us know if all is well.

    ;)
     
    $teve, Apr 18, 2004
    #2
  3. steff3

    steff3 Thread Starter

    Joined:
    Apr 18, 2004
    Messages:
    4
    Thank you Steve!
    All appears to be okay, finally. One thing though, I could not find the three files you said to copy-zip, save to a new folder then delete originals. I followed the folder view options to the letter then looked through c:\windows. Even did a search through all of C, still no files. I assume this is a good thing. Anyway, thank you again..

    BTW, someone else suggested I also select the two RO - HKLM .... items in hijackthis to also fix?? Any input on that?

    Here is the last hijack scan results after following your instructions:

    Logfile of HijackThis v1.97.7
    Scan saved at 3:30:52 PM, on 4/18/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
    C:\WINDOWS\system32\gearsec.exe
    C:\WINDOWS\system32\gearsec.exe
    E:\Program Files\ahead\InCD\InCDsrv.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Common Files\Microsoft Shared\Media Manager\airsvcu.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    E:\SUPERVOC\PROGRAM\PICPMON.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WFXSVC.EXE
    C:\Program Files\Norton SystemWorks\WinFax\WFXMOD32.EXE
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\ctfmon.exe
    C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe
    C:\WINDOWS\System32\wfxsnt40.exe
    C:\WINDOWS\System32\pctspk.exe
    C:\progra~1\scansoft\paperp~1\pptd40nt.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\WINDOWS\SM1BG.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    E:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\PROGRA~1\PLANCL~1\Burn01Stupid.exe
    E:\Program Files\ahead\InCD\InCD.exe
    C:\PROGRA~1\RCrawler\RCrawler.exe
    C:\WINDOWS\System32\RUNDLL32.EXE
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\Messenger\msmsgs.exe
    I:\Stan\My Documents\My Downloads\Hijackthis\HijackThis.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - E:\Program Files\Panicware\Pop-Up Stopper Pro\CCHelper.dll
    O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - E:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe
    O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [PaperPort PTD] c:\progra~1\scansoft\paperp~1\pptd40nt.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [VOBRegCheck] C:\WINDOWS\System32\VOBREGCheck.exe -CheckReg
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
    O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [MediaFace Integration] E:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
    O4 - HKLM\..\Run: [mmtask] E:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [mapi slow] C:\PROGRA~1\PLANCL~1\Burn01Stupid.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [InCD] E:\Program Files\ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [ElbyCheckAnyDVD] "E:\Program Files\SlySoft\AnyDVD\ElbyCheck.exe" /L AnyDVD
    O4 - HKLM\..\Run: [RegKillElbyCheck] "e:\Program Files\Elaborate Bytes\DVD Region Killer\ElbyCheck.exe" /L RegKill
    O4 - HKLM\..\Run: [Registry Crawler] C:\PROGRA~1\RCrawler\RCrawler.exe -TRAYONLY
    O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - Startup: Introducing Media Manager.lnk = C:\Program Files\Common Files\Microsoft Shared\Media Manager\SPLASHA.EXE
    O4 - Startup: PowerReg SchedulerV2.exe
    O4 - Startup: Registration-InstantCopy.lnk = E:\Program Files\InstantCD+DVD\SharedFiles\Pixie\RegTool.exe
    O4 - Startup: restart_vs.lnk = G:\Viewsonic.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: Sametime Meeting Toolkit ST25 - file://C:\WINDOWS\Java\ControlF1\STMeeting25.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MT...://instantgreetings.aol.com/prod/install.html
    O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.refurbdepot.com/CFIDE/classes/CFJava.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {25064DE4-9CC0-11D5-BB86-0050DAC5EBD0} (printQuick Browser Add In) - http://www.pqvalet.com/plugin/axversion/1000/printQuick.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.atroad.com/oralmasp/download/mgaxctrl.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37885.6397453704
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://autos.msn.com/components/ocx/autopricer/autopricer.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?312
     
    steff3, Apr 18, 2004
    #3
  4. steff3

    steff3 Thread Starter

    Joined:
    Apr 18, 2004
    Messages:
    4
    Steve,

    My wife logged in under her user name and while at first all was fine, after a couple of times the prosearch.com window again took over her designated home page and as before, continues to show in internet options as home page, even if we change it, it reappears.

    I ran hijackthis and saw where prosearch was listed right at the top, selected to delete, ran adaware and spybot and all looked fine, at first. As I said after going in and out of her home page a couple of times there again was prosearc.com

    Can you help further?

    Here is hijack this log under her user:

    Logfile of HijackThis v1.97.7
    Scan saved at 6:14:12 PM, on 4/18/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
    C:\WINDOWS\system32\gearsec.exe
    C:\WINDOWS\system32\gearsec.exe
    E:\Program Files\ahead\InCD\InCDsrv.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Common Files\Microsoft Shared\Media Manager\airsvcu.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    E:\SUPERVOC\PROGRAM\PICPMON.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WFXSVC.EXE
    C:\Program Files\Norton SystemWorks\WinFax\WFXMOD32.EXE
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe
    C:\WINDOWS\System32\wfxsnt40.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\WINDOWS\System32\pctspk.exe
    C:\progra~1\scansoft\paperp~1\pptd40nt.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\WINDOWS\SM1BG.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    E:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\PROGRA~1\PLANCL~1\Burn01Stupid.exe
    E:\Program Files\ahead\InCD\InCD.exe
    C:\PROGRA~1\RCrawler\RCrawler.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\Messenger\msmsgs.exe
    E:\Susan\My Documents\My Downloads\Hijackthis\New Folder\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://prosearching.com/searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://prosearching.com/searchbar.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = prosearching.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - E:\Program Files\Panicware\Pop-Up Stopper Pro\CCHelper.dll
    O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - E:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe
    O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [PaperPort PTD] c:\progra~1\scansoft\paperp~1\pptd40nt.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [VOBRegCheck] C:\WINDOWS\System32\VOBREGCheck.exe -CheckReg
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
    O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [MediaFace Integration] E:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
    O4 - HKLM\..\Run: [mmtask] E:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [mapi slow] C:\PROGRA~1\PLANCL~1\Burn01Stupid.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [InCD] E:\Program Files\ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [ElbyCheckAnyDVD] "E:\Program Files\SlySoft\AnyDVD\ElbyCheck.exe" /L AnyDVD
    O4 - HKLM\..\Run: [RegKillElbyCheck] "e:\Program Files\Elaborate Bytes\DVD Region Killer\ElbyCheck.exe" /L RegKill
    O4 - HKLM\..\Run: [Registry Crawler] C:\PROGRA~1\RCrawler\RCrawler.exe -TRAYONLY
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: Sametime Meeting Toolkit ST25 - file://C:\WINDOWS\Java\ControlF1\STMeeting25.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MT...://instantgreetings.aol.com/prod/install.html
    O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.refurbdepot.com/CFIDE/classes/CFJava.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {25064DE4-9CC0-11D5-BB86-0050DAC5EBD0} (printQuick Browser Add In) - http://www.pqvalet.com/plugin/axversion/1000/printQuick.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.atroad.com/oralmasp/download/mgaxctrl.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37885.6397453704
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://autos.msn.com/components/ocx/autopricer/autopricer.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?312
     
    steff3, Apr 18, 2004
    #4
  5. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Run Hijack This again and put a check by these. Close all windows except HijackThis and click "Fix checked"

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://prosearching.com/searchbar.html

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://prosearching.com/searchbar.html

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = prosearching.com

    O4 - HKLM\..\Run: [mapi slow] C:\PROGRA~1\PLANCL~1\Burn01Stupid.exe

    Restart to safe mode and delete:

    The C:\Program Files\PLANCL~1 folder

    I have no way of knowing the exact name of this folder, but the first six letters will be PLANCL.

    Also we need to see a Hijack This log from each user account om your machine.
     
    Flrman1, Apr 18, 2004
    #5
  6. steff3

    steff3 Thread Starter

    Joined:
    Apr 18, 2004
    Messages:
    4
    Here are the three logs from the three users on my machine:

    User 1

    Logfile of HijackThis v1.97.7
    Scan saved at 6:50:42 PM, on 4/18/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
    C:\WINDOWS\system32\gearsec.exe
    C:\WINDOWS\system32\gearsec.exe
    E:\Program Files\ahead\InCD\InCDsrv.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Common Files\Microsoft Shared\Media Manager\airsvcu.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    E:\SUPERVOC\PROGRAM\PICPMON.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WFXSVC.EXE
    C:\Program Files\Norton SystemWorks\WinFax\WFXMOD32.EXE
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe
    C:\WINDOWS\System32\wfxsnt40.exe
    C:\WINDOWS\System32\pctspk.exe
    C:\progra~1\scansoft\paperp~1\pptd40nt.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\WINDOWS\SM1BG.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    E:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\PROGRA~1\PLANCL~1\Burn01Stupid.exe
    E:\Program Files\ahead\InCD\InCD.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\PROGRA~1\RCrawler\RCrawler.exe
    C:\WINDOWS\System32\RUNDLL32.EXE
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\WINDOWS\System32\rundll32.exe
    c:\program files\internet explorer\iexplore.exe
    I:\Stan\My Documents\My Downloads\Hijackthis\HijackThis.exe
    C:\Program Files\Messenger\msmsgs.exe

    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - E:\Program Files\Panicware\Pop-Up Stopper Pro\CCHelper.dll
    O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - E:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe
    O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [PaperPort PTD] c:\progra~1\scansoft\paperp~1\pptd40nt.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [VOBRegCheck] C:\WINDOWS\System32\VOBREGCheck.exe -CheckReg
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
    O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [MediaFace Integration] E:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
    O4 - HKLM\..\Run: [mmtask] E:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [mapi slow] C:\PROGRA~1\PLANCL~1\Burn01Stupid.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [InCD] E:\Program Files\ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [ElbyCheckAnyDVD] "E:\Program Files\SlySoft\AnyDVD\ElbyCheck.exe" /L AnyDVD
    O4 - HKLM\..\Run: [RegKillElbyCheck] "e:\Program Files\Elaborate Bytes\DVD Region Killer\ElbyCheck.exe" /L RegKill
    O4 - HKLM\..\Run: [Registry Crawler] C:\PROGRA~1\RCrawler\RCrawler.exe -TRAYONLY
    O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - Startup: Introducing Media Manager.lnk = C:\Program Files\Common Files\Microsoft Shared\Media Manager\SPLASHA.EXE
    O4 - Startup: PowerReg SchedulerV2.exe
    O4 - Startup: Registration-InstantCopy.lnk = E:\Program Files\InstantCD+DVD\SharedFiles\Pixie\RegTool.exe
    O4 - Startup: restart_vs.lnk = G:\Viewsonic.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: Sametime Meeting Toolkit ST25 - file://C:\WINDOWS\Java\ControlF1\STMeeting25.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MT...://instantgreetings.aol.com/prod/install.html
    O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.refurbdepot.com/CFIDE/classes/CFJava.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {25064DE4-9CC0-11D5-BB86-0050DAC5EBD0} (printQuick Browser Add In) - http://www.pqvalet.com/plugin/axversion/1000/printQuick.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.atroad.com/oralmasp/download/mgaxctrl.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37885.6397453704
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://autos.msn.com/components/ocx/autopricer/autopricer.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?312

    User 2:

    Logfile of HijackThis v1.97.7
    Scan saved at 8:26:16 PM, on 4/18/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
    C:\WINDOWS\system32\gearsec.exe
    C:\WINDOWS\system32\gearsec.exe
    E:\Program Files\ahead\InCD\InCDsrv.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Common Files\Microsoft Shared\Media Manager\airsvcu.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    E:\SUPERVOC\PROGRAM\PICPMON.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WFXSVC.EXE
    C:\Program Files\Norton SystemWorks\WinFax\WFXMOD32.EXE
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\ctfmon.exe
    C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe
    C:\WINDOWS\System32\pctspk.exe
    C:\progra~1\scansoft\paperp~1\pptd40nt.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\WINDOWS\SM1BG.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    E:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    E:\Program Files\ahead\InCD\InCD.exe
    C:\PROGRA~1\RCrawler\RCrawler.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\Messenger\msmsgs.exe
    E:\Susan\My Documents\My Downloads\Hijackthis\New Folder\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - E:\Program Files\Panicware\Pop-Up Stopper Pro\CCHelper.dll
    O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - E:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe
    O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [PaperPort PTD] c:\progra~1\scansoft\paperp~1\pptd40nt.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [VOBRegCheck] C:\WINDOWS\System32\VOBREGCheck.exe -CheckReg
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
    O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [MediaFace Integration] E:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
    O4 - HKLM\..\Run: [mmtask] E:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [InCD] E:\Program Files\ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [ElbyCheckAnyDVD] "E:\Program Files\SlySoft\AnyDVD\ElbyCheck.exe" /L AnyDVD
    O4 - HKLM\..\Run: [RegKillElbyCheck] "e:\Program Files\Elaborate Bytes\DVD Region Killer\ElbyCheck.exe" /L RegKill
    O4 - HKLM\..\Run: [Registry Crawler] C:\PROGRA~1\RCrawler\RCrawler.exe -TRAYONLY
    O4 - HKLM\..\Run: [mapi slow] C:\PROGRA~1\PLANCL~1\Burn01Stupid.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: Sametime Meeting Toolkit ST25 - file://C:\WINDOWS\Java\ControlF1\STMeeting25.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MT...://instantgreetings.aol.com/prod/install.html
    O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.refurbdepot.com/CFIDE/classes/CFJava.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {25064DE4-9CC0-11D5-BB86-0050DAC5EBD0} (printQuick Browser Add In) - http://www.pqvalet.com/plugin/axversion/1000/printQuick.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.atroad.com/oralmasp/download/mgaxctrl.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37885.6397453704
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://autos.msn.com/components/ocx/autopricer/autopricer.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?312

    User 3:

    Logfile of HijackThis v1.97.7
    Scan saved at 8:21:19 PM, on 4/18/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
    C:\WINDOWS\system32\gearsec.exe
    C:\WINDOWS\system32\gearsec.exe
    E:\Program Files\ahead\InCD\InCDsrv.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Common Files\Microsoft Shared\Media Manager\airsvcu.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    E:\SUPERVOC\PROGRAM\PICPMON.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WFXSVC.EXE
    C:\Program Files\Norton SystemWorks\WinFax\WFXMOD32.EXE
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe
    C:\WINDOWS\System32\wfxsnt40.exe
    C:\WINDOWS\System32\pctspk.exe
    C:\progra~1\scansoft\paperp~1\pptd40nt.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\WINDOWS\SM1BG.EXE
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    E:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    E:\Program Files\ahead\InCD\InCD.exe
    C:\PROGRA~1\RCrawler\RCrawler.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\Messenger\msmsgs.exe
    E:\Adam\My Documents\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://espn.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://msn.espn.go.com/main.html
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - E:\Program Files\Panicware\Pop-Up Stopper Pro\CCHelper.dll
    O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - E:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe
    O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [PaperPort PTD] c:\progra~1\scansoft\paperp~1\pptd40nt.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [VOBRegCheck] C:\WINDOWS\System32\VOBREGCheck.exe -CheckReg
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
    O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [MediaFace Integration] E:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
    O4 - HKLM\..\Run: [mmtask] E:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [InCD] E:\Program Files\ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [ElbyCheckAnyDVD] "E:\Program Files\SlySoft\AnyDVD\ElbyCheck.exe" /L AnyDVD
    O4 - HKLM\..\Run: [RegKillElbyCheck] "e:\Program Files\Elaborate Bytes\DVD Region Killer\ElbyCheck.exe" /L RegKill
    O4 - HKLM\..\Run: [Registry Crawler] C:\PROGRA~1\RCrawler\RCrawler.exe -TRAYONLY
    O4 - HKLM\..\Run: [mapi slow] C:\PROGRA~1\PLANCL~1\Burn01Stupid.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: Sametime Meeting Toolkit ST25 - file://C:\WINDOWS\Java\ControlF1\STMeeting25.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MT...://instantgreetings.aol.com/prod/install.html
    O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.refurbdepot.com/CFIDE/classes/CFJava.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {25064DE4-9CC0-11D5-BB86-0050DAC5EBD0} (printQuick Browser Add In) - http://www.pqvalet.com/plugin/axversion/1000/printQuick.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.atroad.com/oralmasp/download/mgaxctrl.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37885.6397453704
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://autos.msn.com/components/ocx/autopricer/autopricer.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?312

    Plz let me know if there is anything else I need to delete

    Thanks so much.
     
    steff3, Apr 18, 2004
    #6
  7. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Run Hijack This again under each account and put a check by these. Close all windows except HijackThis and click "Fix checked"

    User 1

    O4 - HKLM\..\Run: [mapi slow] C:\PROGRA~1\PLANCL~1\Burn01Stupid.exe

    O4 - Startup: PowerReg SchedulerV2.exe

    Restart your computer.


    User 2

    O4 - HKLM\..\Run: [mapi slow] C:\PROGRA~1\PLANCL~1\Burn01Stupid.exe

    Restart your omputer.


    User 3

    O4 - HKLM\..\Run: [mapi slow] C:\PROGRA~1\PLANCL~1\Burn01Stupid.exe

    Restart your computer.

    Make sure the C:\Program Files\PLANCL~1 folder has been deleted. That is what is bringing the Prosearching hijacker back.
     
    Flrman1, Apr 19, 2004
    #7

  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - HELP can't remove
  1. bj nick

    New Laptop plagued by browser hijacker....help!

    bj nick, Nov 2, 2019, in forum: Virus & Other Malware Removal
    Replies:
    0
    Views:
    194
    bj nick
    Nov 2, 2019
  2. ebaile7494

    New Help Please

    ebaile7494, Jun 4, 2019, in forum: Virus & Other Malware Removal
    Replies:
    0
    Views:
    625
    ebaile7494
    Jun 4, 2019
  3. Crystallynn88

    New Need help

    Crystallynn88, May 22, 2019, in forum: Virus & Other Malware Removal
    Replies:
    0
    Views:
    712
    Crystallynn88
    May 22, 2019
  4. Helpmesenpai

    New Who to ask for help involving a hacker issue?

    Helpmesenpai, May 19, 2019, in forum: Virus & Other Malware Removal
    Replies:
    5
    Views:
    683
    Cookiegal
    May 20, 2019
  5. kush61

    In Progress Help needed for transferring files from old pc securely

    kush61, Apr 9, 2019, in forum: Virus & Other Malware Removal
    Replies:
    1
    Views:
    882
    iMacg3
    Apr 9, 2019
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/221493

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice