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Poor download speed but 2MB connection!

Discussion in 'Web & Email' started by Man, Mar 12, 2005.

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  1. Man

    Man Thread Starter

    Joined:
    Sep 16, 2000
    Messages:
    238
    WinXP Home SP2
    Recently upgraded ADSL connection from 1Mb to 2MB.
    Problem:
    Although the tray icon says I am connected at 2.2MB ADSL, my download speeds are no better than when I had a 1Mb connection.
    All speed tests including Bts own show a download speed of only 126KB/sec.
    BT is unable to explain but believe its got something to do with my system rather than their service, which seems logical considering the tray icon shows 2MB connection.
    No antivirus running, only zone alarm.
    What could be wrong?
     
  2. dugq

    dugq

    Joined:
    Jul 16, 2004
    Messages:
    2,653
    The fact that the tray icon says 2.2MB doesnt mean its not he BT service.

    But in case it is the system, first off, disable any third party firewall you are using and use the xp firewall instead (not permanently, just for testing)

    Also go here

    http://www.majorgeeks.com/download3155.html

    download hijack this, create a folder for it, unzip to the folder, run it from there and post a log
     
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