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help a mom

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Joined
Sep 16, 2003
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I am running windows 2000. And we have open ports that let pop up information advertising come through. How to i turn it off and stop this?
Everytime I try to open a browser. I have to close these pop ups before I can move on.
 
Joined
Nov 10, 2002
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Have a look here. If no joy, download HijackThis. Unzip, run, "Scan", "Scan" changes to "Save log". Save the log and copy and paste the HijackThis log into your next post.

Do not fix anything in HijackThis. Most entries will be harmless.
 
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