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Pop Up Problem/HiJack log included!!!

Discussion in 'Windows XP' started by InsneMustang, Sep 17, 2003.

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  1. InsneMustang

    InsneMustang Thread Starter

    Joined:
    Sep 17, 2003
    Messages:
    6
    Hi, I'm Brandon and in a little bit of a bind. I'm not rushing anyone by saying I'm in a bind. The bind is because my sister's computer is having pop up problems and she is in a different city. I searched for pop ups problem and at least read a little bit to see about the HiJack software and I had her run it. The log is posted below. Please help me in any way, weather it be checking something or running anymore software to see what is going on. Thanks for your time and any help.

    - Brandon

    Logfile of HijackThis v1.97.2
    Scan saved at 10:29:27 PM, on 9/17/2003
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    C:\WINDOWS\System32\hphmon03.exe
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\WINDOWS\MSMGT.exe
    C:\Program Files\QUICKENW\QWDLLS.EXE
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\Greetings Workshop\GWREMIND.EXE
    C:\WINDOWS\System32\HPHipm09.exe
    C:\WINDOWS\System32\RUNDLL32.exe
    C:\Program Files\America Online 8.0\aol.exe
    C:\Program Files\America Online 8.0\waol.exe
    C:\Documents and Settings\Lauren\Desktop\hijackthis\HijackThis.exe

    O2 - BHO: (no name) - {00000273-8230-4DD4-BE4F-6889D1E74167} - C:\WINDOWS\host.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [POINTER] C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [stcloader] C:\WINDOWS\System32\stcloader.exe
    O4 - HKLM\..\Run: [MSMGT] C:\WINDOWS\MSMGT.exe
    O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE
    O4 - Startup: AdDestroyer.lnk = C:\Program Files\AdDestroyer\AdDestroyer.exe
    O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
    O4 - Global Startup: Iomega Backup Scheduler.lnk = C:\Program Files\Iomega\Iomega Backup\dtiom98.exe
    O4 - Global Startup: Iomega Startup Options.lnk = C:\Program Files\Iomega\Tools\IMGSTART.EXE
    O4 - Global Startup: QuikSync.lnk = C:\Program Files\Iomega\QuikSync\QUIKSYNC.EXE
    O4 - Global Startup: IomegaWare.lnk = C:\Program Files\Iomega\Iomegaware\COMMANDER.EXE
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {10000273-8230-4DD4-BE4F-6889D1E74167} - http://download.abetterinternet.com/download/cabs/TURB8108/turbo.cab
    O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.substance.com/save/makeover.cab
    O16 - DPF: {20000273-8230-4DD4-BE4F-6889D1E74167} - http://download.abetterinternet.com/download/cabs/TURB8108/payload2.cab
    O16 - DPF: {26E8361F-BCE7-4F75-A347-98C88B418322} - http://dst.trafficsyndicate.com/Dnl/T_50026/QDow.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {6EB5B540-1E74-4D91-A7F0-5B758D333702} (nCaseInstaller Class) - http://bis.180solutions.com/activexinstallers/291/nCaseInstaller.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37643.6489930556
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {C7B05B62-C8D7-438C-840B-4994DAAA8EEE} - http://webpdp.gator.com/v3/download/pdpplugin5094_hd3ptdmgainads.cab
    O16 - DPF: {D9EC0A76-03BF-11D4-A509-0090270F86E3} - http://www.spywarelabs.com/ads/1402030731/VBouncerOuter1402030731.exe
    O17 - HKLM\System\CCS\Services\Tcpip\..\{7101366B-FAD0-499A-A5A4-BC2497ACBF0E}: NameServer = 152.163.240.4
     
  2. Xander

    Xander

    Joined:
    Sep 17, 2003
    Messages:
    61
  3. Topkat

    Topkat

    Joined:
    Aug 10, 2003
    Messages:
    401
    Well spotted Xander, it does indeed need to be fixed.

    Run Hijack This again and put a check by these. Close all browser windows and "Fix checked"

    O2 - BHO: (no name) - {00000273-8230-4DD4-BE4F-6889D1E74167} - C:\WINDOWS\host.dll
    O4 - HKLM\..\Run: [stcloader] C:\WINDOWS\System32\stcloader.exe
    O4 - HKLM\..\Run: [MSMGT] C:\WINDOWS\MSMGT.exe

    O16 - DPF: {10000273-8230-4DD4-BE4F-6889D1E74167} - http://download.abetterinternet.com...B8108/turbo.cab
    O16 - DPF: {20000273-8230-4DD4-BE4F-6889D1E74167} - http://download.abetterinternet.com...08/payload2.cab
    O16 - DPF: {26E8361F-BCE7-4F75-A347-98C88B418322} - http://dst.trafficsyndicate.com/Dnl/T_50026/QDow.cab
    O16 - DPF: {6EB5B540-1E74-4D91-A7F0-5B758D333702} (nCaseInstaller Class) - http://bis.180solutions.com/activex...seInstaller.cab
    O16 - DPF: {C7B05B62-C8D7-438C-840B-4994DAAA8EEE} - http://webpdp.gator.com/v3/download...ptdmgainads.cab

    O17 - HKLM\System\CCS\Services\Tcpip\..\{7101366B-FAD0-499A-A5A4-BC2497ACBF0E}: NameServer = 152.163.240.4


    Also, there seems to be little point in keeping AdDestroyer as it clearly isn't doing it's job! I would include the following entry as well and uninstall the program.

    O4 - Startup: AdDestroyer.lnk = C:\Program Files\AdDestroyer\AdDestroyer.exe

    When HijackThis has fixed these, reboot in safe mode (press F8 repeatedly on start-up) and delete the following (in bold):

    C:\WINDOWS\host.dll and,

    C:\WINDOWS\System32\stcloader.exe and,

    C:\WINDOWS\MSMGT.exe



    Then, go here http://www.lavasoftusa.com/software/adaware/ and download Adaware 6

    Install the program and launch it.

    I strongly recommend that you read the help file to familiarize yourself with the program.

    Before running the scan look at the top of the main window and you will see a Gear Icon. This is where you configure the settings. Click on that and then in the next window that pops up click on the "Scanning" tab on the left side. Under "Drives and Folders" put a check by "Scan within archives" and below that under "Memory and Registry" put a check by all the options there.
    The click on the "Tweak" tab and under "Scanning engine" put a check by "Unload recognized processes during scanning" ...........then......under "Cleaning engine" put a check by "Automatically try to unregister objects prior to deletion" and "Let windows remove files in use at next reboot" then click "Proceed"

    Next in the main window look in the bottom right corner and click on "Check for updates now" and get the latest referencefiles.
    After getting the latest referencefiles you are ready to scan.

    Click "Start" and in the next window make sure "Active in depth scanning" is checked then click "Next" and the scan will begin.

    When it is finished let it fix everything it finds.

    Restart your computer.

    Then go here http://spybot.eon.net.au/index.php?...p;page=download and download Spybot.

    Install the program and launch it.

    Before scanning press "Online" and "Search for Updates" .

    Put a check mark at and install all updates.

    Click "Check for Problems" and when the scan is finished let Spybot fix/remove all it finds.

    Restart your computer.

    Be sure and take advantage of the "Immunize" feature in Spybot.

    Finally go here http://www.javacoolsoftware.com/spywareblaster.html for info on how to prevent future attacks.
    On this page you will find Javacool's SpywareBlaster. Get it and check for updates frequently.
    The Immunize feature in Spybot used in conjunction with SpywareBlaster and weekly scans with Spybot and Adaware will go a long way toward keeping you spyware free.

    IMPORTANT!: Always check for updated detections and reference files before scanning with Spybot and Adaware. And restart after scanning with one before starting a scan with the other.

    Also, I didn't notice any firewall. I would recommend Sygate or ZoneAlarm. Both do free firewalls.
     
  4. Tequila454

    Tequila454

    Joined:
    Sep 15, 2003
    Messages:
    36
    Looks like she has a lot of programs that need to be taken out.

    easy fix..

    -- Click on the Start button in the taskbar
    -- Open Control Panels
    -- Go to "Administrative Tools" (XP users may need to go to "Performance and Maintenance" first, then "Administrative Tools")
    -- Double-click on "Services"
    -- Scroll down to "Messenger"
    -- Double-click on "Messenger"
    -- Change the Startup type to "Disabled"
    -- Click "Stop" to stop the service

    But that just treats the symptoms (turns off pop-ups) not the actual problem (i.e. the junk).
     
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