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Pop-ups - Security Warning

Discussion in 'Virus & Other Malware Removal' started by jrc000, Mar 7, 2004.

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  1. jrc000

    jrc000 Thread Starter

    Joined:
    Dec 20, 2003
    Messages:
    24
    I have Windows XP - SBC Yahoo DSL. I keep receiving two
    pop-ups that come together:

    "Pop-up Micorosoft Internet Explorer'
    "Security Warning"
    Do you want to download Electric Group
    and
    "Pacman Games"

    SBC Yahoo DSL has a pop-up blocker activated and I activated
    Web Washer on my Internet Explorer. I am still unable to block
    these pop-ups. They multiply if I try and close the windows and
    I can have as many 25 befor I finally have to shut down my
    computer. It is impossible to close them.

    Any help will be appreciated.
     
  2. buckaroo

    buckaroo

    Joined:
    Mar 25, 2001
    Messages:
    3,334
  3. jrc000

    jrc000 Thread Starter

    Joined:
    Dec 20, 2003
    Messages:
    24
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    c:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\00THotkey.exe
    C:\Program Files\ltmoh\Ltmoh.exe
    C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
    C:\WINDOWS\System32\TFNF5.exe
    C:\WINDOWS\System32\TPWRTRAY.EXE
    C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\toshiba\ivp\ism\pinger.exe
    C:\PROGRA~1\COMMON~1\EACCEL~1\EANTHO~1.EXE
    C:\Program Files\2Wire\Gateway\2PortalMon.exe
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    C:\Program Files\Drag'n Drop CD\BinFiles\DragDrop.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Yahoo!\browser\ybrwicon.exe
    C:\windows\redirect6.exe
    C:\PROGRA~1\Yahoo!\browser\ycommon.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\Hotbar\bin\4.4.2.0\HbInst.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Webroot\PopUpWasher\PopUpWasher.exe
    C:\Program Files\Yahoo!\browser\ybrowser.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Hotbar\bin\4.4.2.0\HbSrv.exe
    C:\Documents and Settings\Carolyn\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.findthewebsiteyouneed.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.findthewebsiteyouneed.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.findthewebsiteyouneed.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchbar.findthewebsiteyouneed.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://searchbar.findthewebsiteyouneed.com/
    O1 - Hosts: 213.222.11.11 auto.search.msn.com
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
    O2 - BHO: (no name) - {4A3A071E-F913-4eee-AE15-AEFFA16FB6BC} - C:\WINDOWS\PopUpWasher21.dll
    O2 - BHO: (no name) - {6ACD11BD-4CA0-4283-A8D8-872B9BA289B6} - C:\PROGRA~1\ACCELE~1\StopSign\webcbrowse0.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Hotbar - {B195B3B3-8A05-11D3-97A4-0004ACA6948E} - C:\Program Files\Hotbar\bin\4.4.2.0\HbHostIE.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Hotbar - {B195B3B3-8A05-11D3-97A4-0004ACA6948E} - C:\Program Files\Hotbar\bin\4.4.2.0\HbHostIE.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
    O3 - Toolbar: DotComToolbar - {5F1ABCDB-A875-46c1-8345-B72A4567E486} - c:\toolbar_nieuw13.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
    O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
    O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 20
    O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
    O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
    O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
    O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
    O4 - HKLM\..\Run: [EanthologyApp] C:\PROGRA~1\COMMON~1\EACCEL~1\EANTHO~1.EXE /b Startup
    O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\Gateway\2PortalMon.exe
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [Drag'n Drop CD] C:\Program Files\Drag'n Drop CD\BinFiles\DragDrop.exe /StartUp
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
    O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
    O4 - HKLM\..\Run: [redirect] C:\windows\redirect6.exe
    O4 - HKLM\..\Run: [easywww] C:\windows\easywww2.exe
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
    O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    O4 - HKLM\..\Run: [Hotbar] C:\Program Files\Hotbar\bin\4.4.2.0\HbInst.exe /Upgrade
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [PopUpWasher] C:\Program Files\Webroot\PopUpWasher\PopUpWasher.exe
    O4 - Startup: PowerReg SchedulerV2.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &RSDN Search - res://c:\toolbar_nieuw13.dll/GoRSDN.dll.htm
    O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O8 - Extra context menu item: Translate Page - res://C:\Program Files\Google\googletoolbar.dll/cmtrans.html
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O9 - Extra button: Yahoo! Login (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
    O9 - Extra 'Tools' menuitem: Block This Page (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .m14: C:\Program Files\Modern Age Books\Vbook\NPVbok32.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
    O16 - DPF: {459729AC-727D-4D97-B18A-72EE224EFEC0} - http://defender.veloz.com/pub/download/popupdetector.cab
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?312
     
  4. buckaroo

    buckaroo

    Joined:
    Mar 25, 2001
    Messages:
    3,334
    Okay, let's do this.

    First, go back to one of those links and download CWShredder. After installing, check "Fix" and let it do it's thing.

    Reboot.

    Then, go here and download and configure AdAware:

    http://forums.techguy.org/t164245/s.html

    After installing, download any updates, then scan your system. Everything AdAware finds is safe to remove.

    Reboot.

    Then, go here for an on line AV scan:

    http://housecall.trendmicro.com/housecall/start_corp.asp


    Then come back and post a fresh log and we'll see what's left, okay?

    :)
     
  5. jrc000

    jrc000 Thread Starter

    Joined:
    Dec 20, 2003
    Messages:
    24
    Thanks so much....I am really grateful. I am a novice and I have
    made a copy of your instructions for my brother to follow. I
    do not know terminology and I am terrified of making a big
    error. Again, I am so grateful for your quick response and
    instructions. This is such a wonderful website!:)
     
  6. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    I am moving this to the Security Forum.
     
  7. buckaroo

    buckaroo

    Joined:
    Mar 25, 2001
    Messages:
    3,334
    You're welcome. :)

    Even if things improve with CWShredder, AdAware and the AV scan, do post another log as there still could be something left over that we can us HJT to fix.

    :)
     
  8. jrc000

    jrc000 Thread Starter

    Joined:
    Dec 20, 2003
    Messages:
    24
    Need your opinion of Spyguard. Might be $49.95 well spent.
    I understand it protects from hijacking and also cleans up
    any prvious hijacks.

    I appreciate your help!:)
     
  9. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    First let me say that we need to see another HJT log to make sure all the crap is gone.

    Second, I see no need to spend 49.95 for Spy Guard. Not to say that it is a bad program, because I really can't say one way or the other if it is or not.


    If you will run Adaware regularly according to these settings:

    First in the main window look in the bottom right corner and click on Check for updates now and download the latest referencefiles.

    Make sure the following settings are made and on -------ON=GREEN

    From main window :Click Start then Activate in-depth scan (recommended)

    Click Use custom scanning options then click Customize and have these options selected: Under Drives and Folders put a check by Scan within archives and below that under Memory and Registry put a check by all the options there.

    Now click on the Tweak button in that same window. Under Scanning engine select Unload recognized processes during scanning and under Cleaning Engine select Let windows remove files in use at next reboot

    Click proceed to save your settings.

    Now to scan just click the Next button.

    When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

    Restart your computer.


    Then go here and download Spybot Search & Destroy.

    Install the program and launch it.

    Before scanning press Online and Search for Updates .

    Put a check mark at and install all updates.

    Click Check for Problems and when the scan is finished let Spybot fix/remove all it finds marked in RED.

    Restart your computer.


    Now for some tips to help prevent this:

    Keep up to date on all "Critical Updates and Service packs" from Windows update.

    Go to Start > All Programs > Spybot Search & Destroy > Spybot S & D (Advanced mode) to open Spybot in Advanced Mode.
    Click on the "Spybot S&D" button in the left column and under that click on "Immunize. On that page under "Permanent Internet Explorer Immunity" click the "Immunize" button then down below that under "Permanently running bad download blocker for Internet Explorer" click "Install" then right there in the dropdown menu set it to "Block all bad pages silently". Next under that you will see "Recommended miscellaneous protections". Put a check by "Lock IE start page against user changes (current user)".

    Remember to Immunize regularly as the protectons are updated too.

    Finally go here for info on how to tighten your security settings and how to help prevent future attacks.
    On this page you will find links to Javacool's SpywareBlaster, SpywareGuard and IE-SPYAD. Get them all and check for updates frequently.
    The Immunize feature in Spybot used in conjunction with SpywareBlaster , SpywareGuard, IE-SPYAD and weekly scans with Spybot and Adaware will go a long way toward keeping your PC free of these pests..

    Important!: ALWAYS check for updated detections and referencefiles before scanning with Spybot and Adaware and be sure to check for updates to SpywareBlaster and SpywareGuard on a weekly basis.


    If you will do all that and use common sense when downloading freeware from the net I'd say you'll be protected well enough for free.
     
  10. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Now let's see that new HJT log.
     
  11. buckaroo

    buckaroo

    Joined:
    Mar 25, 2001
    Messages:
    3,334
    Agree with flrman. With what's available out there, I don't see the need to spend $$$$.
     
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