Pop-Ups & Spyware

Can someone please have a look at this and see what infected my friends computer? Thanks in advance. Rich


Module information for 'Explorer.EXE'
MODULE BASE SIZE PATH
Explorer.EXE 1000000 1015808 C:\WINDOWS\Explorer.EXE 6.00.2800.1106 (xpsp1.020828-1920) Windows Explorer
ntdll.dll 77f50000 684032 C:\WINDOWS\System32\ntdll.dll 5.1.2600.1217 (xpsp2.030429-2131) NT Layer DLL
kernel32.dll 77e60000 942080 C:\WINDOWS\system32\kernel32.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows NT BASE API Client DLL
msvcrt.dll 77c10000 339968 C:\WINDOWS\system32\msvcrt.dll 7.0.2600.1106 (xpsp1.020828-1920) Windows NT CRT DLL
ADVAPI32.dll 77dd0000 577536 C:\WINDOWS\system32\ADVAPI32.dll 5.1.2600.1106 (xpsp1.020828-1920) Advanced Windows 32 Base API
RPCRT4.dll 78000000 552960 C:\WINDOWS\system32\RPCRT4.dll 5.1.2600.1361 (xpsp2.040109-1800) Remote Procedure Call Runtime
GDI32.dll 7e090000 266240 C:\WINDOWS\system32\GDI32.dll 5.1.2600.1346 (xpsp2.040109-1800) GDI Client DLL
USER32.dll 77d40000 573440 C:\WINDOWS\system32\USER32.dll 5.1.2600.1255 (xpsp2.030804-1745) Windows XP USER API Client DLL
SHLWAPI.dll 70a70000 409600 C:\WINDOWS\system32\SHLWAPI.dll 6.00.2800.1106 (xpsp1.020828-1920) Shell Light-weight Utility Library
SHELL32.dll 773d0000 8331264 C:\WINDOWS\system32\SHELL32.dll 6.00.2800.1233 (xpsp2.030604-1804) Windows Shell Common Dll
ole32.dll 771b0000 1196032 C:\WINDOWS\system32\ole32.dll 5.1.2600.1362 (xpsp2.040109-1800) Microsoft OLE for Windows
OLEAUT32.dll 77120000 569344 C:\WINDOWS\system32\OLEAUT32.dll 3.50.5016.0 Microsoft OLE 3.50 for Windows NT(TM) and Windows 95(TM) Operating Systems
BROWSEUI.dll 75f80000 1032192 C:\WINDOWS\System32\BROWSEUI.dll 6.00.2800.1106 (xpsp1.020828-1920) Shell Browser UI Library
SHDOCVW.dll 769c0000 1351680 C:\WINDOWS\System32\SHDOCVW.dll 6.00.2800.1106 (xpsp1.020828-1920) Shell Doc Object and Control Library
UxTheme.dll 5ad70000 212992 C:\WINDOWS\System32\UxTheme.dll 6.00.2800.1106 (xpsp1.020828-1920) Microsoft UxTheme Library
comctl32.dll 71950000 933888 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805\comctl32.dll 6.0 (xpsp1.020828-1920) User Experience Controls Library
comctl32.dll 77340000 569344 C:\WINDOWS\system32\comctl32.dll 5.82 (xpsp1.020828-1920) Common Controls Library
appHelp.dll 75f40000 126976 C:\WINDOWS\system32\appHelp.dll 5.1.2600.1106 (xpsp1.020828-1920) Application Compatibility Client Library
CLBCATQ.DLL 7c890000 528384 C:\WINDOWS\System32\CLBCATQ.DLL 2001.12.4414.53
COMRes.dll 77050000 806912 C:\WINDOWS\System32\COMRes.dll 2001.12.4414.42
VERSION.dll 77c00000 28672 C:\WINDOWS\system32\VERSION.dll 5.1.2600.0 (xpclient.010817-1148) Version Checking and File Installation Libraries
cscui.dll 76620000 319488 C:\WINDOWS\System32\cscui.dll 5.1.2600.1106 (xpsp1.020828-1920) Client Side Caching UI
CSCDLL.dll 76600000 110592 C:\WINDOWS\System32\CSCDLL.dll 5.1.2600.0 (xpclient.010817-1148) Offline Network Agent
themeui.dll 559e0000 462848 C:\WINDOWS\System32\themeui.dll 6.00.2800.1106 (xpsp1.020828-1920) Windows Theme API
Secur32.dll 76f90000 65536 C:\WINDOWS\System32\Secur32.dll 5.1.2600.1106 (xpsp1.020828-1920) Security Support Provider Interface
MSIMG32.dll 76380000 20480 C:\WINDOWS\System32\MSIMG32.dll 5.1.2600.1106 (xpsp1.020828-1920) GDIEXT Client DLL
netapi32.dll 71c20000 319488 C:\WINDOWS\System32\netapi32.dll 5.1.2600.1343 (xpsp2.040109-1800) Net Win32 API DLL
urlmon.dll 760f0000 499712 C:\WINDOWS\system32\urlmon.dll 6.00.2800.1106 (xpsp1.020828-1920) OLE32 Extensions for Win32
USERENV.dll 75a70000 675840 C:\WINDOWS\system32\USERENV.dll 5.1.2600.1106 (xpsp1.020828-1920) Userenv
actxprxy.dll 71d40000 110592 C:\WINDOWS\System32\actxprxy.dll 6.00.2600.0000 (XPClient.010817-1148) ActiveX Interface Marshaling Library
SAMLIB.dll 71bf0000 69632 C:\WINDOWS\System32\SAMLIB.dll 5.1.2600.1106 (xpsp1.020828-1920) SAM Library DLL
LINKINFO.dll 76980000 28672 C:\WINDOWS\System32\LINKINFO.dll 5.1.2600.0 (xpclient.010817-1148) Windows Volume Tracking
ntshrui.dll 76990000 147456 C:\WINDOWS\System32\ntshrui.dll 5.1.2600.1106 (xpsp1.020828-1920) Shell extensions for sharing
ATL.DLL 76b20000 86016 C:\WINDOWS\System32\ATL.DLL 3.00.9435 ATL Module for Windows NT (Unicode)
WININET.dll 76200000 622592 C:\WINDOWS\system32\WININET.dll 6.00.2800.1106 (xpsp1.020828-1920) Internet Extensions for Win32
CRYPT32.dll 762c0000 557056 C:\WINDOWS\system32\CRYPT32.dll 5.131.2600.1123 (xpsp2.020921-0842) Crypto API32
MSASN1.dll 762a0000 65536 C:\WINDOWS\system32\MSASN1.dll 5.1.2600.1362 (xpsp2.040109-1800) ASN.1 Runtime APIs
SETUPAPI.dll 76670000 946176 C:\WINDOWS\System32\SETUPAPI.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows Setup API
WINSTA.dll 76360000 61440 C:\WINDOWS\System32\WINSTA.dll 5.1.2600.1106 (xpsp1.020828-1920) Winstation Library
webcheck.dll 74b30000 266240 C:\WINDOWS\System32\webcheck.dll 6.00.2800.1106 (xpsp1.020828-1920) Web Site Monitor
NETSHELL.dll 75cf0000 1642496 C:\WINDOWS\system32\NETSHELL.dll 5.1.2600.1106 (xpsp1.020828-1920) Network Connections Shell
credui.dll 76c00000 184320 C:\WINDOWS\system32\credui.dll 5.1.2600.1106 (xpsp1.020828-1920) Credential Manager User Interface
WS2_32.dll 71ab0000 86016 C:\WINDOWS\system32\WS2_32.dll 5.1.2600.0 (xpclient.010817-1148) Windows Socket 2.0 32-Bit DLL
WS2HELP.dll 71aa0000 32768 C:\WINDOWS\system32\WS2HELP.dll 5.1.2600.0 (xpclient.010817-1148) Windows Socket 2.0 Helper for Windows NT
iphlpapi.dll 76d60000 94208 C:\WINDOWS\system32\iphlpapi.dll 5.1.2600.2 (xpsp1.020828-1920) IP Helper API
stobject.dll 74b00000 131072 C:\WINDOWS\System32\stobject.dll 5.1.2600.1106 (xpsp1.020828-1920) Systray shell service object
BatMeter.dll 74af0000 36864 C:\WINDOWS\System32\BatMeter.dll 6.00.2600.0000 (xpclient.010817-1148) Battery Meter Helper DLL
POWRPROF.dll 74ad0000 28672 C:\WINDOWS\System32\POWRPROF.dll 6.00.2600.0000 (xpclient.010817-1148) Power Profile Helper DLL
WTSAPI32.dll 76f50000 32768 C:\WINDOWS\System32\WTSAPI32.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows Terminal Server SDK APIs
WINMM.dll 76b40000 180224 C:\WINDOWS\System32\WINMM.dll 5.1.2600.1106 (xpsp1.020828-1920) MCI API DLL
msi.dll 12a0000 2101248 C:\WINDOWS\System32\msi.dll 2.0.2600.1106 Windows Installer
wdmaud.drv 72d20000 36864 C:\WINDOWS\System32\wdmaud.drv 5.1.2600.0 (XPClient.010817-1148) WDM Audio driver mapper
msacm32.drv 72d10000 32768 C:\WINDOWS\System32\msacm32.drv 5.1.2600.0 (xpclient.010817-1148) Microsoft Sound Mapper
MSACM32.dll 77be0000 81920 C:\WINDOWS\System32\MSACM32.dll 5.1.2600.0 (xpclient.010817-1148) Microsoft ACM Audio Filter
midimap.dll 77bd0000 28672 C:\WINDOWS\System32\midimap.dll 5.1.2600.0 (xpclient.010817-1148) Microsoft MIDI Mapper
printui.dll 74b80000 532480 C:\WINDOWS\System32\printui.dll 5.1.2600.1106 (xpsp1.020828-1920) Print UI DLL
WINSPOOL.DRV 73000000 143360 C:\WINDOWS\System32\WINSPOOL.DRV 5.1.2600.1106 (xpsp1.020828-1920) Windows Spooler Driver
ACTIVEDS.dll 76e40000 192512 C:\WINDOWS\System32\ACTIVEDS.dll 5.1.2600.0 (xpclient.010817-1148) ADs Router Layer DLL
adsldpc.dll 76e10000 151552 C:\WINDOWS\System32\adsldpc.dll 5.1.2600.1106 (xpsp1.020828-1920) ADs LDAP Provider C DLL
WLDAP32.dll 76f60000 180224 C:\WINDOWS\system32\WLDAP32.dll 5.1.2600.1106 (xpsp1.020828-1920) Win32 LDAP API DLL
CFGMGR32.dll 74ae0000 28672 C:\WINDOWS\System32\CFGMGR32.dll 5.1.2600.0 (xpclient.010817-1148) Configuration Manager Forwarder DLL
MPR.dll 71b20000 69632 C:\WINDOWS\system32\MPR.dll 5.1.2600.0 (xpclient.010817-1148) Multiple Provider Router DLL
fxsst.dll 68df0000 573440 C:\WINDOWS\System32\fxsst.dll 5.2.1776.1023 Fax Service
FXSAPI.dll 69010000 458752 C:\WINDOWS\System32\FXSAPI.dll 5.2.1776.1023 Microsoft Fax API Support DLL
NTMARTA.DLL 76ce0000 126976 C:\WINDOWS\System32\NTMARTA.DLL 5.1.2600.1106 (xpsp1.020828-1920) Windows NT MARTA provider
drprov.dll 75f60000 24576 C:\WINDOWS\System32\drprov.dll 5.1.2600.0 (xpclient.010817-1148) Microsoft Terminal Server Network Provider
ntlanman.dll 71c10000 53248 C:\WINDOWS\System32\ntlanman.dll 5.1.2600.1106 (xpsp1.020828-1920) Microsoft® Lan Manager
NETUI0.dll 71cd0000 90112 C:\WINDOWS\System32\NETUI0.dll 5.1.2600.0 (xpclient.010817-1148) NT LM UI Common Code - GUI Classes
NETUI1.dll 71c90000 245760 C:\WINDOWS\System32\NETUI1.dll 5.1.2600.0 (xpclient.010817-1148) NT LM UI Common Code - Networking classes
NETRAP.dll 71c80000 24576 C:\WINDOWS\System32\NETRAP.dll 5.1.2600.0 (xpclient.010817-1148) Net Remote Admin Protocol DLL
davclnt.dll 75f70000 36864 C:\WINDOWS\System32\davclnt.dll 5.1.2600.0 (xpclient.010817-1148) Web DAV Client DLL
usbui.dll 5af60000 81920 C:\WINDOWS\System32\usbui.dll 5.1.2600.0 (xpclient.010817-1148) USB UI Dll
browselc.dll 72430000 73728 C:\WINDOWS\System32\browselc.dll 6.00.2800.1106 (xpsp1.020828-1920) Shell Browser UI Library
SXS.DLL 75e90000 684032 C:\WINDOWS\System32\SXS.DLL 5.1.2600.1106 (xpsp1.020828-1920) Fusion 2.5
DUSER.dll 6c1b0000 278528 C:\WINDOWS\System32\DUSER.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows DirectUser Engine
MSGINA.dll 75970000 991232 C:\WINDOWS\System32\MSGINA.dll 5.1.2600.1343 (xpsp2.040109-1800) Windows NT Logon GINA DLL
ODBC32.dll 1f7b0000 200704 C:\WINDOWS\System32\ODBC32.dll 3.520.9030.0 Microsoft Data Access - ODBC Driver Manager
comdlg32.dll 763b0000 282624 C:\WINDOWS\system32\comdlg32.dll 6.00.2800.1106 (xpsp1.020828-1920) Common Dialogs DLL
odbcint.dll 1f850000 90112 C:\WINDOWS\System32\odbcint.dll 3.520.7713.0 Microsoft Data Access - ODBC Resources
shdoclc.dll 71800000 557056 C:\WINDOWS\System32\shdoclc.dll 6.00.2715.400 Shell Doc Object and Control Library
wintrust.dll 76c30000 176128 C:\WINDOWS\System32\wintrust.dll 5.131.2600.0 (xpclient.010817-1148) Microsoft Trust Verification APIs
IMAGEHLP.dll 76c90000 139264 C:\WINDOWS\system32\IMAGEHLP.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows NT Image Helper
rsaenh.dll ffd0000 143360 C:\WINDOWS\System32\rsaenh.dll 5.1.2600.1029 (xpsp1.020426-1800) Microsoft Base Cryptographic Provider
cryptnet.dll 73d50000 65536 C:\WINDOWS\System32\cryptnet.dll 5.131.2600.0 (xpclient.010817-1148) Crypto Network Related API
wsock32.dll 71ad0000 32768 C:\WINDOWS\System32\wsock32.dll 5.1.2600.0 (xpclient.010817-1148) Windows Socket 32-Bit DLL
igfxpph.dll 10000000 204800 C:\WINDOWS\System32\igfxpph.dll 3,0,0,1132 igfxpph Module
hccutils.DLL fb0000 118784 C:\WINDOWS\System32\hccutils.DLL 3,0,0,1132 hccutils Module
igfxdev.dll 1100000 135168 C:\WINDOWS\System32\igfxdev.dll 3,0,0,1132 igfxdev Module
igfxres.dll 1e70000 581632 C:\WINDOWS\System32\igfxres.dll 3,0,0,1132 xxxxres Module
igfxsrvc.dll 1d40000 282624 C:\WINDOWS\System32\igfxsrvc.dll 3,0,0,1132 igfxsrvc Module
zipfldr.dll 73380000 335872 C:\WINDOWS\System32\zipfldr.dll 6.00.2800.1126 (xpsp2.020921-0842) Compressed (zipped) Folders
NavShExt.dll 15c0000 114688 C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll 9.00.67 Norton AntiVirusNAVShellExt Module
ccTrust.dll 17e0000 102400 C:\WINDOWS\System32\ccTrust.dll 1.00.22 Common Client ccTrust
MSVCP60.dll 55900000 397312 C:\WINDOWS\System32\MSVCP60.dll 6.00.8972.0 Microsoft (R) C++ Runtime Library
AcroIEHelper.ocx 1800000 32768 C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx 1, 0, 0, 1 AcroIEHelper Module
asfsipc.dll 70eb0000 28672 C:\WINDOWS\System32\asfsipc.dll 1.1.00.3917 ASFSipc Object
MSISIP.DLL 605f0000 53248 C:\WINDOWS\System32\MSISIP.DLL 2.0.2600.0 MSI Signature SIP Provider
wshext.dll 74ea0000 65536 C:\WINDOWS\System32\wshext.dll 5.6.0.6626 Microsoft (r) Shell Extension for Windows Script Host
ScrTrust.dll 2340000 53248 C:\Program Files\Common Files\Symantec Shared\Script Blocking\ScrTrust.dll 1, 1, 0, 126 ScriptBlocking Trust Verifier

 

I take it your using KillBox and have been advised as to what to do?

This is the .dll your looking for:
C:\WINDOWS\System32\DUSER.dll

 

$teve,

No I am not using Kill Box. What is it?

Is it something that stops adware?

Please give me the url to get it.

Thanks,

Rich

 

The .dll i listed above is NOT the one......my mistake.....it was a long day

No.KillBox is a tool for "killing" the really stubborn files,we also use it in some very hard to remove infections like the one you may have.
You will need to post your HijackThis log and let us see exactly what the object is.

Do this:
go to http://www.lurkhere.com/~nicefiles/ , and download 'Hijack This!'.....
Unzip it to its own folder, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log somewhere, and please copy & paste its contents to the forum.

It will possibly show other issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.
Someone here will be happy to help you analyze the results.

If you have anything disabled by MSConfig or any other startup manager, please re-enable it before scanning to post.