Popup error messages and new icons appearing on desktop - HTJ log attached

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savo

Thread Starter
Joined
Mar 27, 2008
Messages
4
Hello,

I am hoping you may be able to help. I have a PC that has got a number of new icons appearing on the desktop ("Spyware&MalwareProtector", "Privacy Protector", and "Error Cleaner"). The desktop has also changed to a red background with a hazard symbol with the words 'your pc is in danger' on it.

I have read a few other posts on this topic but the ones I read stated not to delete certain files as those fixes were tailored only for that particular PC. I have therefore run Hijack This on the PC and attach a copy of the log file below. I would be very grateful if anybody could help me work out what needs to be done to remove the malware etc.

Regards,

Savo

---

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:37:29, on 27/03/2008
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Canon\DIAS\CnxDIAS.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\CA\eTrust\InoculateIT\InoRpc.exe
C:\Program Files\CA\eTrust\InoculateIT\InoRT.exe
C:\Program Files\CA\eTrust\InoculateIT\InoTask.exe
C:\WINNT\LogWatNT.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\vsAOD.Exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\rc\winvnc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\atiptaxx.exe
C:\Program Files\CA\eTrust\InoculateIT\realmon.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
C:\WINNT\System32\internat.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Internet Explorer\Connection Wizard\ICWCONN1.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=6010&mid=MjI6Ojg5&lid=2
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
F2 - REG:system.ini: UserInit=C:\WINNT\system32\userinit.exe,C:\WINNT\System32\ntos.exe,
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: RDL Rolex - {4A7A1FA6-EA33-48B7-AC8C-8E036244F665} - C:\WINNT\drnpfdxrfs.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: etlrlws - {A40201E7-01E9-4243-B425-DFCA3DECF177} - C:\WINNT\TEMP\ac8zt2\etlrlws.dll (file missing)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Realtime Monitor] "C:\Program Files\CA\eTrust\InoculateIT\realmon.exe"
O4 - HKLM\..\Run: [WinVNC] "C:\WINNT\system32\rc\winvnc.exe" -servicehelper
O4 - HKLM\..\Run: [PN] "C:\Program Files\Citrix\ICA Client\pn.exe"
O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKUS\.DEFAULT\..\Run: [internat.exe] internat.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Picture Package Menu.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
O4 - Global Startup: Picture Package VCD Maker.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://www.google.com
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralFWBInitialSetup1.0.0.15.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1171285353183
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = gwi.co.uk
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = gwi.co.uk
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = gwi.co.uk
O21 - SSODL: bokpkov - {21946511-501D-495A-BDFE-B5C0F54C04FE} - C:\WINNT\bokpkov.dll
O21 - SSODL: altvxvm - {5A673E9D-46D1-4487-A7A4-718CDAE88677} - C:\WINNT\altvxvm.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: Canon Driver Information Assist Service - CANON INC. - C:\Program Files\Canon\DIAS\CnxDIAS.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: eTrust InoculateIT RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\InoculateIT\InoRpc.exe
O23 - Service: eTrust InoculateIT Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\InoculateIT\InoRT.exe
O23 - Service: eTrust InoculateIT Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\InoculateIT\InoTask.exe
O23 - Service: Event Log Watch (LogWatch) - Unknown owner - C:\WINNT\LogWatNT.exe
O23 - Service: Visionsoft Audit On Demand Service (vsAOD) - Visionsoft Limited - C:\WINNT\vsAOD.Exe
O23 - Service: VNC (WinVNC) - AT&T Research Labs Cambridge - C:\WINNT\system32\rc\winvnc.exe

--
End of file - 5764 bytes
 

savo

Thread Starter
Joined
Mar 27, 2008
Messages
4
Hi,

I was just wondering if anyone has any ideas on what needs to be done to fix the above problem please? I'm a bit stumped and need to try to get the PC back up and running again asap.

Thanks,

Savo
 

savo

Thread Starter
Joined
Mar 27, 2008
Messages
4
Sorry to keep asking but I'm really struggling with trying to understand what to do with this Hijackthis log and would be really grateful if somebody could shed some light on the subject.

Thanks guys,

Ian
 
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