Popup Message From Webpage

[Agranny]

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 1, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4600+, x64 Family 15 Model 75 Stepping 2
Processor Count: 2
RAM: 1917 Mb
Graphics Card: NVIDIA GeForce 6150 LE, 128 Mb
Hard Drives: C: Total - 298834 MB, Free - 226503 MB; D: Total - 6408 MB, Free - 905 MB;
Motherboard: ASUSTek Computer INC., NODUSM3
Antivirus: Trend Micro Titanium, Updated: Yes, On-Demand Scanner: Enabled
I keep getting pop up message Message from web page - it is driving me nuts. I'm not very computer litterate and I don't know how to remove. It pops up 10 20 times a minutes and freezes up everything! Help.

 

[flavallee]

Why hasn't Windows Vista been upgraded to SP2?

--------------------------------------------------------

Go here and click the green "Download latest version" link to download and save HiJackThis 2.0.4.

After it's been downloaded and saved, close all open windows first, then double-click the saved file to install it.

Allow it to install in its default location - C:\Program Files.

After it's been installed, start it and then click "Do a system scan and save a log file".

When the scan is finished in less than 30 seconds, a log file will appear.

Save that log file.

Return here to your thread, then copy-and-paste the entire log file here.

--------------------------------------------------------

Start HiJackThis, but don't run a scan.

Click on the "Open The Misc Tools Section" button.

Click on the "Open Uninstall Manager" button.

Click on the "Save List" button.

Save the "uninstall_list.txt" file somewhere.

It'll then open in Notepad.

Return here to your thread, then copy-and-paste the entire file here.

--------------------------------------------------------

 

[Agranny]

Update for Microsoft Office 2007 (KB2508958)
Adobe Flash Player 11 ActiveX
Adobe Flash Player Plugin
Adobe Reader 8.1.3
Adobe Shockwave Player 11
Adobe® Photoshop® Album Starter Edition 3.2
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcadeWeb
Bing Bar
Bonjour
Brother MFL-Pro Suite
Carbonite Online Backup Setup
Citrix Presentation Server Client
Citrix Presentation Server Web Client for Win32
Coupon Printer for Windows
Coupon Printer for Windows
DivX
DriverSmith
Family Feud™ (remove only)
Free Ride Games Player
Free_Ride_Games_2 Toolbar
Gadwin PrintScreen
Garmin Communicator Plugin
Garmin USB Drivers
Garmin WebUpdater
Google Update Helper
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Advisor
HP Customer Experience Enhancements
HP Customer Feedback
HP Easy Setup - Core
HP Easy Setup - Frontend
HP Update
iTunes
J2SE Runtime Environment 5.0 Update 11
Java(TM) 6 Update 2
Java(TM) 6 Update 21
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
MetaFrame Presentation Server Web Client for Win32
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft UI Engine
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 5.0
My Web Search
My.Freeze.com NetAssistant
NVIDIA Drivers
OcxSetup
OGA Notifier 2.0.0048.0
OpenOffice.org Installer 1.0
PaperPort
Professor Answers
Professor Teaches Excel 2007
Professor Teaches Excel 2007 Advanced
Professor Teaches Word 2007
Professor Teaches Word Advanced 2007
Python 2.4.3
Questionmark Secure Browser
QuickTime
Rapport
Rapport
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.1
Rhapsody Player Engine
Roxio Creator Audio
Roxio Creator Basic v9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator EasyArchive
Roxio Creator Tools
Roxio Express Labeler 3
Safari
Scrabble (remove only)
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553074)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft Office Excel 2007 (KB2553073)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Shop for HP Supplies
Shop to Win 2
ShopAtHome SelectRebates
Soft Data Fax Modem with SmartCP
Trend Micro Titanium
Trend Micro™ Titanium™
Uniblue DriverScanner
Uniblue DriverScanner
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
Windows Live ID Sign-in Assistant
Yahoo! Software Update

 

[Agranny]

What is SP2?

 

[flavallee]

What is SP2?

Windows Vista has had 2 service pack upgrades since it was first released.

You appear to have only Service Pack 1 installed.

I'm surprised that Windows Updates hasn't alerted you to install Service Pack 2.

------------------------------------------------------

It's going to take me several minutes to go over your uninstall_list.txt log.

You have some work to do.

-----------------------------------------------------

 

[Agranny]

There are a lot of upgrades that Windows recommends but my system won't let me upload them. When I try, I get a message that it is not configured correctly and it reverts back to an earlier date. Not sure what that is about.

 

[flavallee]

You haven't completed the first part of post #2.

I need to see a HiJackThis scan log too.

-------------------------------------------------------

 

[Agranny]

I thought that was what I posted above - How do I do that?

 

[flavallee]

Do the following in the order that I've listed them.

Take your time and don't get in a hurry so you don't make any mistakes or mess up.

I'm going off-line for the night, so I'll check back with you in the morning.

---------------------------------------------------------

Download and SAVE the following programs:

Adobe Flash Player Plugin 11.1.102.55

Adobe Reader 10.1.1

Java Runtime Environment 6 Update 29

Microsoft Silverlight 4.0.60831.0

Malwarebytes Anti-Malware 1.51.2.1300

SUPERAntiSpyware 5.0.0.1136

(Click the green icon with white arrow at each site)

DON'T install any of them yet.

---------------------------------------------------------

Go to Control Panel - Programs And Features.

Uninstall the following programs:

Adobe Reader 8.1.3

Bing Bar

DriverSmith

HP Advisor

HP Customer Experience Enhancements

HP Customer Feedback

HP Update

J2SE Runtime Environment 5.0 Update 11

Java(TM) SE Runtime Environment 6 Update 1

Java(TM) 6 Update 2

Java(TM) 6 Update 3

Java(TM) 6 Update 5

Java(TM) 6 Update 7

(DON'T uninstall Java(TM) 6 Update 21)

My Web Search

My.Freeze.com NetAssistant

OpenOffice.org Installer 1.0

Shop For HP Supplies

ShopAtHome SelectRebates

Uniblue DriverScanner

Yahoo! Software Update

If you're prompted to restart the computer to complete the uninstall of any of them, do so.

---------------------------------------------------------

Install the previously saved 6 programs.

If you're prompted to restart the computer to complete the install of any of them, do so.

---------------------------------------------------------

Click Start - Run, then type in

%temp%

then click OK.

Once that temp folder appears and you can view its contents, select and delete EVERYTHING that's inside it.

If a few files resist being deleted, that's normal behavior. Leave them alone and delete EVERYTHING else.

After you're done, restart the computer.

---------------------------------------------------------

 

[flavallee]

I thought that was what I posted above - How do I do that?

Forget about the scan log for now. I've given you a LOT to do. I'm signing off for the night.

--------------------------------------------------------

 

[Agranny]

I'll do what I can tonight. I'll be at church in the morning, but will get back on line after I fix lunch for my husband. Thx.

 

[flavallee]

I'll do what I can tonight. I'll be at church in the morning, but will get back on line after I fix lunch for my husband. Thx.

That's fine. We're working at YOUR pace.

Let me know when you're all done and if you ran into any problems along the way.

---------------------------------------------------------

 

[Agranny]

I just got back from church. I will eat lunch with my husband and be back shortly. I got thru the list and I think I got everything you asked. The only thing I had trouble with was the HP Customer Feedback you wanted me to uninstall - I couldn't find that; but on the HP Customer Experience Enhancements, it said "and all related " so it might have been in that - anyway, don't see it in my programs. I went back and installed the original 6 programs that you had me save after I uninstalled the other programs and then deleted all the temporary files as you asked.

 

[Agranny]

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:19:27 PM, on 11/13/2011
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.19048)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\hp\support\hpsysdrv.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Windows\System32\mobsync.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
C:\Windows\system32\taskeng.exe
C:\Users\Anne Pease\AppData\Roaming\Smilebox\SmileboxTray.exe
C:\Program Files\Free Ride Games\GPlayer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Documents\Apease\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\system32\wuauclt.exe
c:\program files\real\realplayer\RealPlay.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg.dll
O2 - BHO: FCSB000062035 Class - {20FEC4E7-F7B7-438B-8191-33D2EFC5EBEA} - C:\Program Files\Shop to Win 2\ShoppingBHO.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AW Gaming Software - {9F531FB1-7C1F-4e1a-8C0C-E8D6177130E2} - C:\PROGRAM FILES\ARCADEWEB\ARCADEWEB32.DLL
O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: (no name) - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file)
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [Trend Micro AntiVirus 2007] "C:\Program Files\Trend Micro\AntiVirus 2007\tavui.exe" -1 --delay 15
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [BrMfcWnd] "C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe" /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] "C:\Program Files\Brother\ControlCenter3\brctrcen.exe" /autorun
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [CarboniteSetupLite] "C:\Program Files\Carbonite\CarbonitePreinstaller.exe" /preinstalled /showonfirst /reshowat=1800
O4 - HKLM\..\Run: [TkBellExe] "c:\program files\real\realplayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [Trend Micro Titanium] "C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe" -set Silent "1" SplashURL ""
O4 - HKLM\..\Run: [Trend Micro Client Framework] "C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe"
O4 - HKLM\..\Run: [AW TrayIcon] RunDll32.exe "C:\Program Files\ArcadeWeb\arcadeweb32.dll", RunTrayIcon
O4 - HKLM\..\Run: [TrayIcRun] RunDll32.exe "C:\Program Files\ArcadeWeb\arcadeweb32.dll", RunTrayIcon
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKCU\..\Run: [SpywareSweeperProMFC] "C:\Program Files\Spyware Sweeper Pro\Spyware Sweeper Pro.exe"
O4 - HKCU\..\Run: [Gadwin PrintScreen 3.5] C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash
O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW,SYSTRAY
O4 - HKCU\..\Run: [SmileboxTray] "C:\Users\Anne Pease\AppData\Roaming\Smilebox\SmileboxTray.exe"
O4 - HKCU\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe" /runonstartup
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe" /runonstartup (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe" /runonstartup (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O16 - DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} (ScrabbleCubes Control) - http://www.worldwinner.com/games/v47/scrabblecubes/scrabblecubes.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20070501/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://www.worldwinner.com/games/v47/shared/FunGamesLoader.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.3.cab
O16 - DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} - http://coupons.smartsource.com/download/cscmv5X.cab
O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinner.com/games/v46/bejeweled/bejeweled.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O16 - DPF: {8569D715-FF88-44BA-8D1D-AD3E59543DDE} (ActiveReports Viewer2) - https://clients.parking.com/eds/arview2.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {8F6E7FB2-E56B-4F66-A4E1-9765D2565280} (WorldWinner ActiveX Launcher Control) - http://www.worldwinner.com/games/launcher/ie/v2.22.01.0/iewwload.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/download/bin/actxcab.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} (FamilyFeud Control) - http://www.worldwinner.com/games/v47/familyfeud/familyfeud.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/popcaploader_v10.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {EBC1356E-7D5E-44EC-831D-847882F06FE5} (Gateway Client for MetaFrame) - https://portal.parking.com/cpc%20access%20portal/cds/CGC/en/CSGProxy.cab
O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\Windows\system32\brsvc01a.exe
O23 - Service: Google Update Service (gupdate1cac3f3697c9f91) (gupdate1cac3f3697c9f91) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
--
End of file - 13215 bytes

 

[flavallee]

I just got back from church. I will eat lunch with my husband and be back shortly. I got thru the list and I think I got everything you asked. The only thing I had trouble with was the HP Customer Feedback you wanted me to uninstall - I couldn't find that; but on the HP Customer Experience Enhancements, it said "and all related " so it might have been in that - anyway, don't see it in my programs. I went back and installed the original 6 programs that you had me save after I uninstalled the other programs and then deleted all the temporary files as you asked.

Okay, good.

Let me look at your HiJackThis scan log, then I'll get back to you.

--------------------------------------------------------