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Popups, Desktop change, Novice needs help

Discussion in 'Virus & Other Malware Removal' started by scoutdrivinrebel, Oct 26, 2007.

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  1. scoutdrivinrebel

    scoutdrivinrebel Thread Starter

    Joined:
    May 24, 2006
    Messages:
    39
    I have popups, windows security alerts, you name it, I have big problems. It all started a few days ago with a Dell popup in the corner of my screen telling me I needed to download windows updates. It was late, I oked the download, went to bed, and the next day my computer was useless. I need to know the basic steps to get this fixed please. This site helped me last year, so anything you guys can do I appreciate. My computer is out of control. How do I run a Hijack this log? I usually use Windows IE, but it is useless now, so I am using Firefox (old version). It seems to help a little. PLEASE HELP!!! Thanks in adnance.
     
  2. scoutdrivinrebel

    scoutdrivinrebel Thread Starter

    Joined:
    May 24, 2006
    Messages:
    39
    Running SuperAntiSpyware now. Please Help Cookiegal or Cheeseball81
     
  3. scoutdrivinrebel

    scoutdrivinrebel Thread Starter

    Joined:
    May 24, 2006
    Messages:
    39
    So far 84 Threats detected...Cannot remember how to run Hijack this for a log to help you diagnos the problems. It seems like a common one though, because most of the posts are mirrors of my issues
     
  4. scoutdrivinrebel

    scoutdrivinrebel Thread Starter

    Joined:
    May 24, 2006
    Messages:
    39
    Logfile of Trend Micro HijackThis v2.0.0 (BETA)
    Scan saved at 10:18:55 PM, on 10/26/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.exe
    C:\WINDOWS\system32\printer.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe
    C:\Program Files\Common Files\AOL\1133541258\ee\AOLSoftware.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\MEDIC\bin\sprtcmd.exe
    C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
    C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\drivers\KodakCCS.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    c:\program files\common files\mcafee\mna\mcnasvc.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\ScsiAccess.EXE
    C:\Program Files\SiteAdvisor\6172\SAService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\WINDOWS\system32\UAService7.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\dlbxcoms.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\Chris Boyle\Desktop\KillBox.exe
    C:\Documents and Settings\Chris Boyle\Desktop\HiJackThis_v2.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=6010&mid=MjI6Ojg5&lid=2
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Road Runner High Speed Online
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = https=12.242.18.8:8000
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 12.242.18.8;localhost
    F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\printer.exe
    O2 - BHO: MSVPS System - {6EB10F79-5E53-4F76-B146-409EFCDCB957} - C:\WINDOWS\movctrlfqd.dll
    O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: The nssfrch - {DF0ACE0C-4A3F-4A1F-8676-BA16DEB23C70} - C:\WINDOWS\nssfrch.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
    O4 - HKLM\..\Run: [DLBXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBXtime.dll,[email protected]
    O4 - HKLM\..\Run: [dlbxmon.exe] "C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe"
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1133541258\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MEDIC] "C:\Program Files\MEDIC\bin\sprtcmd.exe" /P MEDIC
    O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
    O4 - HKLM\..\Run: [WinAVX] C:\WINDOWS\system32\WinAvXX.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [WinAVX] C:\WINDOWS\system32\WinAvXX.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Startup: system.exe
    O4 - Global Startup: autorun.exe
    O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
    O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
    O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,19/mcgdmgr.cab
    O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712....akamai.com/6712/player/install/installer.exe
    O20 - AppInit_DLLs: C:\WINDOWS\system32\sulimo.dat
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O21 - SSODL: bxsbang - {29C4F4E2-65C5-400F-BD9A-40E556FE56BE} - C:\WINDOWS\bxsbang.dll
    O21 - SSODL: ocgrep - {0C7498CE-759F-4AFD-AC07-16F9FE00EA5C} - C:\WINDOWS\ocgrep.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    O23 - Service: dlbx_device - Dell - C:\WINDOWS\system32\dlbxcoms.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
    O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

    --
    End of file - 12416 bytes
     
  5. scoutdrivinrebel

    scoutdrivinrebel Thread Starter

    Joined:
    May 24, 2006
    Messages:
    39
    Anyone, Please?
     
  6. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,226
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