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portable hard drive dropped

Discussion in 'Hardware' started by kodiakcathy, Jan 18, 2011.

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  1. kodiakcathy

    kodiakcathy Thread Starter

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    External hard drive was accidentally dropped and unsafely unplugged by accident. Computer now states the device is working properly but it is not listed under device manager or in "my computer". I run Windows xp pro on a desk top dell.
     
  2. Elvandil

    Elvandil

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    It is most likely dead. Drives don't survive much of a fall. You will need to use your backup files.

    You could try removing it from the case and connecting it internally to access it, but chances are slim that anything short of professional recovery ($100's to $1000's) will work.
     
  3. inuyasha320

    inuyasha320

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    remove it and connect it to your computer.

    A hard drive can survive a fall if it falls flat or on it's side, but if it falls in an angle and the impact to the fall causes a sudden change in angle while the platters are still spinning then the head will hit the platter if the drive lacked built in free fall protection.
     
  4. kodiakcathy

    kodiakcathy Thread Starter

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    Thank you for an answer but I do not know how to connect it to my computer other than the usb connection.
     
  5. Hughv

    Hughv

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