portable hard drive is not recognized

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pscraja

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Mar 31, 2007
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I have been using portable Toshiba ext hard drive model 593400 A for more than 4 years in my desk top operating in win xp prof sp3. When I connect the drive to my Sony vaio laptop operating on windows 7 home edition, the drive is not recognized.

How to open my toshiba drive in my laptop with win 7 home edition? It works without any difficulty in windows XP prof sp3. But not with windows 7

Kindly guide me. Thanks.

pscraja
 
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Liz
Right-click on "My Computer" and then select "Manage". Once it opens select "Disk Management". Look at the bottom of the middle pane. Find the external USB drive and assign it a letter that doesn't conflict with other devices on the laptop.
 

DaveBurnett

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How is it connected?
Is the BIOS in the Laptop set up to recognise external drives? Are the ports enabled?
 

pscraja

Thread Starter
Joined
Mar 31, 2007
Messages
59
Right-click on "My Computer" and then select "Manage". Once it opens select "Disk Management". Look at the bottom of the middle pane. Find the external USB drive and assign it a letter that doesn't conflict with other devices on the laptop.

There is no pane visible showing the ext drive. It shows the pendrive and not the ext hard drive. Thanks.

-------------------------------------------------

How is it connected?
Is the BIOS in the Laptop set up to recognise external drives? Are the ports enabled?
________________
I have to take the help of a mechnic to make changes in Bios. Thanks.
 

donetao

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Mar 17, 2015
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Hi! What do you see in devise manager?? Are there any yellow marks?? Not showing up in Disk Management it not a good sign. How does the ext HD get power?? Have you tried different USB ports?
 

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