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portable hard drive is not recognized

Discussion in 'Hardware' started by pscraja, Mar 27, 2015.

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  1. pscraja

    pscraja Thread Starter

    Joined:
    Mar 31, 2007
    Messages:
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    I have been using portable Toshiba ext hard drive model 593400 A for more than 4 years in my desk top operating in win xp prof sp3. When I connect the drive to my Sony vaio laptop operating on windows 7 home edition, the drive is not recognized.

    How to open my toshiba drive in my laptop with win 7 home edition? It works without any difficulty in windows XP prof sp3. But not with windows 7

    Kindly guide me. Thanks.

    pscraja
     
  2. plodr

    plodr

    Joined:
    Jun 27, 2014
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    First Name:
    Liz
    Right-click on "My Computer" and then select "Manage". Once it opens select "Disk Management". Look at the bottom of the middle pane. Find the external USB drive and assign it a letter that doesn't conflict with other devices on the laptop.
     
  3. DaveBurnett

    DaveBurnett Account Closed

    Joined:
    Nov 11, 2002
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    12,970
    How is it connected?
    Is the BIOS in the Laptop set up to recognise external drives? Are the ports enabled?
     
  4. pscraja

    pscraja Thread Starter

    Joined:
    Mar 31, 2007
    Messages:
    59
    Right-click on "My Computer" and then select "Manage". Once it opens select "Disk Management". Look at the bottom of the middle pane. Find the external USB drive and assign it a letter that doesn't conflict with other devices on the laptop.

    There is no pane visible showing the ext drive. It shows the pendrive and not the ext hard drive. Thanks.

    -------------------------------------------------

    How is it connected?
    Is the BIOS in the Laptop set up to recognise external drives? Are the ports enabled?
    ________________
    I have to take the help of a mechnic to make changes in Bios. Thanks.
     
  5. donetao

    donetao Banned

    Joined:
    Mar 17, 2015
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    Hi! What do you see in devise manager?? Are there any yellow marks?? Not showing up in Disk Management it not a good sign. How does the ext HD get power?? Have you tried different USB ports?
     

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