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possable spyware

Discussion in 'Windows XP' started by scottb1, Jan 25, 2006.

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  1. scottb1

    scottb1 Thread Starter

    Joined:
    Jan 9, 2006
    Messages:
    6
    Hi all,

    hope you can answer my question and help me out hear.

    A couple of weeks ago my friend who is computer illiterate tells me he's having problems with his computer freezing, I go and run the usual scans for viruses as by what he tells me this is my thinking. I use avg free spybot search and destroy adaware se and i installed spyware blaster. the scans found numerous viruses and spyware and malware to many to note down and check the effect of them.

    that was a little background to the problem, his system he tells me seems to be working fine then again it starts freezing now and it will only start in safemode. i take it away and hook it up myself to my spair monitor.

    he has both onboard graphics and an ati GV-R9200NF graphics card, when i hooked up the monitor to the ati nothing happens just a grey screen, but use the onboard and it boots fine, but displays an error message, just rebooted machine to get error message and now the ati card is working and the onboard isn't ???????? would ity be better to disable the onboard. updated drivers and it appears to be working ok. Any ideas what could be causing this will post a higlack this log on forum incase i've missed spyware ??

    could someone give this the once over and please advise if all looks ok

    cheers(y)


    Logfile of HijackThis v1.99.1
    Scan saved at 13:06:56, on 25/01/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\apps\ABoard\ABoard.exe
    C:\WINDOWS\system32\gsicon.exe
    C:\WINDOWS\system32\dslagent.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\apps\ABoard\AOSD.exe
    C:\WINDOWS\system32\LXSUPMON.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T1.EXE
    C:\Program Files\BT Broadband\Help\bin\mpbtn.exe
    C:\WINDOWS\system32\wuauclt.exe
    E:\spyware\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://format.packardbell.com/cgi-bin/redirect/?country=UK&range=AD&phase=6&key=SEARCH
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://C:\APPS\IE\offline\uk.htm
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.btbroadbandstart.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\apps\Adobe\Acrobat 5.1\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [ACTIVBOARD] c:\apps\ABoard\ABoard.exe
    O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
    O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
    O4 - HKLM\..\Run: [MS Sound Config 16bit] sndcfg16.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\system32\LXSUPMON.EXE RUN
    O4 - HKLM\..\Run: [EPSON Stylus C46 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T1.EXE /P23 "EPSON Stylus C46 Series" /O6 "USB002" /M "Stylus C46"
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
    O4 - HKLM\..\Run: [CleanEasyImg] c:\apps\easydvd\cleanall.exe
    O4 - HKCU\..\Run: [MS Sound Config 16bit] sndcfg16.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [EPSON Stylus C46 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T1.EXE /P23 "EPSON Stylus C46 Series" /M "Stylus C46" /EF "HKCU"
    O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: License Management Service ESD - element5 - C:\Program Files\Common Files\element5 Shared\Service\Licence Manager ESD.exe
    O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
    O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
    O23 - Service: Virtual CD v4 Security service (SDK - Version) (VCSSecS) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Fix these with HJT – mark them, close IE, click fix checked

    O4 - HKLM\..\Run: [MS Sound Config 16bit] sndcfg16.exe

    O4 - HKLM\..\Run: [CleanEasyImg] c:\apps\easydvd\cleanall.exe

    O4 - HKCU\..\Run: [MS Sound Config 16bit] sndcfg16.exe

    DownLoad http://www.downloads.subratam.org/KillBox.zip

    Restart your computer into safe mode now. (Tapping F8 at the first black screen) Perform the following steps in safe mode:

    Double-click on Killbox.exe to run it. Now put a tick by Standard File Kill. In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to delete the file. Click Yes. Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.

    C:\WINDOWS\system32\sndcfg16.exe

    Note: It is possible that Killbox will tell you that one or more files do not exist. If that happens, just continue on with all the files. Be sure you don't miss any.

    START – RUN – type in %temp% OK - Edit – Select all – File – Delete

    Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp

    Empty the recycle bin
    Boot and post a new log from normal NOT safe mode

    Please give feedback on what worked/didn’t work and the current status of your system
     
  3. scottb1

    scottb1 Thread Starter

    Joined:
    Jan 9, 2006
    Messages:
    6
    Hi MFDnSC,

    thanks for the prompt reply, I've done as you said and yes when i asked killbox to delete C:\WINDOWS\system32\sndcfg16.exe it did say file did not exist. this was the only one i was supposed to use killbox on yes ? But here's a new log to look at

    Logfile of HijackThis v1.99.1
    Scan saved at 13:07:52, on 26/01/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\apps\ABoard\ABoard.exe
    C:\WINDOWS\system32\gsicon.exe
    C:\WINDOWS\system32\dslagent.exe
    C:\WINDOWS\system32\LXSUPMON.EXE
    C:\apps\ABoard\AOSD.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T1.EXE
    C:\Program Files\BT Broadband\Help\bin\mpbtn.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    E:\spyware\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://format.packardbell.com/cgi-bin/redirect/?country=UK&range=AD&phase=6&key=SEARCH
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://C:\APPS\IE\offline\uk.htm
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.btbroadbandstart.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\apps\Adobe\Acrobat 5.1\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [ACTIVBOARD] c:\apps\ABoard\ABoard.exe
    O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
    O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\system32\LXSUPMON.EXE RUN
    O4 - HKLM\..\Run: [EPSON Stylus C46 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T1.EXE /P23 "EPSON Stylus C46 Series" /O6 "USB002" /M "Stylus C46"
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [EPSON Stylus C46 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T1.EXE /P23 "EPSON Stylus C46 Series" /M "Stylus C46" /EF "HKCU"
    O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: License Management Service ESD - element5 - C:\Program Files\Common Files\element5 Shared\Service\Licence Manager ESD.exe
    O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
    O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
    O23 - Service: Virtual CD v4 Security service (SDK - Version) (VCSSecS) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

    thanks again for the help.(y)
     
  4. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Looks good lets do one more thing but first

    Get all of these and/or verify you have the current versions

    SpywareBlaster 3.5.1 http://majorgeeks.com/download2859.html
    SpyBot V1.4 http://www.majorgeeks.com/download2471.html
    AdAware SE 1.06 http://www.majorgeeks.com/download506.html
    MS AntiSpy - http://www.microsoft.com/downloads/...a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en (XP and W2K only)

    DownLoad them (they are free), install them, check each for their
    definition updates
    and then run AdAware, MS AntiSpy (W2k/XP) and Spybot, fixing anything
    they say.

    In SpywareBlaster - Always enable all protection after updates
    In SpyBot - After an update run immunize
    ====================
    Download the trial version of Ewido Security Suite http://www.ewido.net/en/download/ (W2K/XP Only)
    · Install ewido.
    · During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
    · Launch ewido
    · It will prompt you to update click the OK button and it will go to the main screen
    · On the left side of the main screen click update
    · Click on Start and let it update.
    · DO NOT run a scan yet. You will do that later in safe mode.

    Restart your computer into safe mode now. Perform the following steps in safe mode:
    (Start tapping F8 at the first black screen after power up)

    Run Ewido:
    · Click on scanner
    · Click Complete System Scan and the scan will begin.
    · During the scan it will prompt you to clean files, click OK
    · When the scan is finished, look at the bottom of the screen and click the Save report button.
    · Save the report to your C: Drive
    This will take some time to run!
    Boot to normal mode
    Post that log and a new HiJack log
     
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