possible hijacker prevents opening of internet explorer

[Wierzalis]

it's been suggested i post this here and wait for a response. the computer will not open internet explorer. i can get mail, and i can open a link [utube] from e-mail to open internet.here's the hijacker info i can't seem to do this...... will copy but wont past here

 

[Wierzalis]

i understand. i just want it solved if we can. thank you

 

[Wierzalis]

i dragged the hijack note from desktop to this location. did it work? if youy cannot see it, please tell me how to get the notepad message to you. i cannot copy/paste. thank you, wierzalis

 

[Wierzalis]

I'm trying to get my hijacking fixed after a week of attempts. latest suggestion, I've almost accomplished. but... how do I get the notepad posted from the desktop into a reply. the 'copy' is grayed out, the drag didn't work. anyone? thanks

 

[Wierzalis]

I am still stuck. Can I delete the MSN browser somehow? Should I download Google Chrome first? Anyone had experience with chrome? Hope you all had a wonderful Christmas, and had a white one if you wanted it.