Possible intrusion / Malware / HJT log

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Trevor42

Thread Starter
Joined
Jul 4, 2005
Messages
2
Hello all,

This concerns a malware script that appears to have attached itself to a win.ini file on a PC running Windows XP(without SP2) that I was asked to investigate.

The main symptom is of a pop-up appearing immediately after logging onto the web concerning a registry cleaner from a website that varies each time but includes www.neatreg.com and www.swipespy.com.

In addition a number of dubious e-mails have been received one stating the ISP logon password has been changed and another stating the internet account is suspended and information on how to reactivate is contained within an attachment (which has not been opened). The ISP have stated that they did not send them.

An error message apeared once upon boot up as follows:
Xuron 55 [Datei C:\Windows\win.ini Kann nic]

The system is also hanging at shut down.

The PCs owner is fairly prudent in their surfing habits and have not opened any e-mail attachments although they did click on the X to close the pop up (which I have known to install malware on one occasion).

The hijack this log that follows was created after the system had been cleaned using AD-Aware SE V1.06 and Spybot: Search & Destroy in addition virus scans with McAfee and AVG were both negative (both utilities were updated prior to scanning).


Logfile of HijackThis v1.99.1
Scan saved at 18:29:46, on 05/07/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Microsoft Works\WksSb.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\pctspk.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-uk3.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-uk3.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk3.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk3.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-uk3.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-uk3.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-uk3.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk3.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\EROProj.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-gb/4,0,0,83/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-gb/1,0,0,23/mcgdmgr.cab
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe


I have not encountered this particular set of pop up symptoms before and I am slightly concerned about a possible intrusion (due to the abscence of a firewall).

Any assistance would be gratefully received - I am a fairly advanced user (I repair PCs for a living) so I don't mind going into REGEDIT if needs be.

Many thanks

Trevor
 

Cookiegal

Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
116,531
First Name
Karen
We are sorry that your thread got overlooked.

If you still require assistance, please post a new Hijack This log in this thread and I'd be happy to help.

:)
 

Trevor42

Thread Starter
Joined
Jul 4, 2005
Messages
2
Thank you for the reply.

The lady to whom the computer belongs is still having difficulty and the Hijack This log still reads as above in my initial post.

She wants me to have another attempt at repair and doesn't want to re -install the O/S.

Usually when things are resistant to my usual armoury of McAfee / AVG, Ad-Aware SE, Spybot Search & Destroy, Ultra Win Cleaner and tweak registry cleaner it is probable that I am in for a long haul.

She is using outlook express and this opens e-mail automatically unless disabled. She always reads mail from friends (I have told her not to do this in future) and I suspect that this is the most likely entry point for the intrusion although I am uncertain if this is connected with the pop-up.

If some one would be kind enough to review my log I would be grateful.

Many Thanks

Trevor
 

Cookiegal

Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
116,531
First Name
Karen
Is this a work computer? I see that regedit has been disabled, usually by the administrator but some malware can do that too.

Go here to download CCleaner.
  • Install CCleaner
  • Launch CCleaner and look in the upper right corner and click on the "Options" button.
  • Click "Advanced" and remove the check by "Only delete files in Windows temp folders older than 48 hours".
  • Click OK
  • Do not run CCleaner yet. You will run it later in safe mode.


Download the trial version of Ewido Security Suite here.
  • Install ewido.
  • During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • Launch ewido
  • It will prompt you to update click the OK button and it will go to the main screen
  • On the left side of the main screen click update
  • Click on Start and let it update.
  • DO NOT run a scan yet. You will do that later in safe mode.

Click here for info on how to boot to safe mode if you don't already know how.


Now copy these instructions to notepad and save them to your desktop. You will need them to refer to in safe mode.


Restart your computer into safe mode now. Perform the following steps in safe mode:


* Run Ewido:
  • Click on scanner
  • Click Complete System Scan and the scan will begin.
  • During the scan it will prompt you to clean files, click OK
  • When the scan is finished, look at the bottom of the screen and click the Save report button.
  • Save the report to your desktop.

Start CCleaner and click Run Cleaner


Go to Control Panel > Internet Options. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


Restart back into Windows normally now.


Do a Panda Active Scan. Be sure to save the log it creates.


Come back here and post a new HijackThis log, as well as the log from the Ewido scan.
 
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