Possible Malware Infection

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Bonded_By_Blood

Thread Starter
Joined
Dec 24, 2010
Messages
23
Hello, I think my computer might be infected with malware because I've been looking around online for people who share the same problems and possible solutions and those with similar problems say it's malware, but I'm not 100% sure.

Anyways, I've been getting an error message saying "Windows cannot find 'C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\csrss.exe'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search."

There's also a program on my computer that I never installed called "Scanner" that acts on it's own. Please help me solve this problem.

Here's a HijackThis scanlog:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:00:14 PM, on 12/24/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=all&pf=cmdt
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=all&pf=cmdt
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:60970
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
F3 - REG:win.ini: load=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\csrss.exe
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - (no file)
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [VX3000] C:\WINDOWS\vVX3000.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [PDF Complete] C:\Program Files\PDF Complete\pdfsty.exe
O4 - HKLM\..\Run: [Launch LgDeviceAgent] "C:\Program Files\Logitech\GamePanel Software\LgDevAgt.exe"
O4 - HKLM\..\Run: [Launch LGDCore] "C:\Program Files\Logitech\GamePanel Software\G-series Software\LGDCore.exe" /SHOWHIDE
O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDMon.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1285990254\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [conhost] C:\Documents and Settings\Administrator\Application Data\Microsoft\conhost.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [tSfkTNduxrPpGPr.exe] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\tSfkTNduxrPpGPr.exe
O4 - HKCU\..\Run: [6967390] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\6967390.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{60C29492-29B5-4302-9FFC-3A50379F3C75}: NameServer = 93.188.163.89,93.188.160.69
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 93.188.163.89,93.188.160.69
O17 - HKLM\System\CS1\Services\Tcpip\..\{60C29492-29B5-4302-9FFC-3A50379F3C75}: NameServer = 93.188.163.89,93.188.160.69
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 93.188.163.89,93.188.160.69
O17 - HKLM\System\CS2\Services\Tcpip\..\{60C29492-29B5-4302-9FFC-3A50379F3C75}: NameServer = 93.188.163.89,93.188.160.69
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 93.188.163.89,93.188.160.69
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe

--
End of file - 9868 bytes
 

kevinf80

Kevin
Malware Specialist
Joined
Mar 21, 2006
Messages
11,467
Hiya Bonded_By_Blood

I'm kevinf80 and I will be helping with any malware issues you may have with your system.
  • Please be aware that some of the logs I may ask for can be very complex and can take a long time to decipher. I am a volunteer here with a job and family so I ask that you be patient when waiting for replies.
  • Please DO NOT run any scans/tools/fixes on your own as this will conflict with the tools we are going to use.
  • Either print or Save to Notepad all instructions and please follow them carefully, if there's something you don't understand or that will not work please let me know and we will go through it together.
  • Malware is often buggy and can be very unstable, with that in mind it is advisable to backup any important data before we begin.
  • If you do not reply within 72 hours the thread will be closed, if you need more time let me know. Likewise if I do not respond within 48 hours feel free to PM me.
  • If you have any P2P applications installed such as BitTorrent, uTorrent, Limewire etc etc, please uninstall them before we begin.
  • If you are using Cracked or Illegal software your thread will be locked and all help will cease.

Please proceed as follows :-

Step 1

Download
TFC to your desktop, from either of the following links
Link 1
Link 2
  • Make sure any open work is saved. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

Step 2

Please download Malwarebytes Anti-Malware and save it to your desktop.
Alernative D/L mirror
Alternative D/L mirror

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

Step 3

Download
OTL from any of the following links and save to your Desktop:

Link 1
Link 2
Link 3

  • Double click on the icon to run it. Vista and Windows 7 users right click and select Run as Administrator. Make sure all other windows are closed and to let it run uninterrupted.
  • In the lower right corner, checkmark "LOP Check" and checkmark "Purity Check".
  • Under the Custom Scan box paste this in
    Code:
          netsvcs
          drivers32
          %SYSTEMDRIVE%\*.*
          %systemroot%\*. /mp /s
          CREATERESTOREPOINT
          %systemroot%\System32\config\*.sav
          HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them in your reply
Copy and paste OTL Txt and ExtrasTxt in your reply, also the log from Malwarebytes

Kevin
 

Bonded_By_Blood

Thread Starter
Joined
Dec 24, 2010
Messages
23
Hello, I downloaded and ran Malwarebytes as you instructed and it appears that the infection is now gone, but I'm unable to connect to the internet now on that computer. I'm not sure if that means there's something still there or if it's because of Malwarebytes removing the infection.
 

kevinf80

Kevin
Malware Specialist
Joined
Mar 21, 2006
Messages
11,467
Have you got the log from Malwarebytes, You did have a Malicious Proxy running, MB will have killed that, hence no connection.

Check for proxy server settings in your browser, the following are the most common used. Reset as follows:

Internet Explorer:
Tools Menu -> Internet Options -> Connections Tab ->Lan Settings > uncheck "use a proxy server" and check to "Automatically detect settings". ok, apply (only if applicable), ok.

Firefox:
Tools Menu -> Options... -> Advanced Tab -> Network Tab -> "Settings" under Connection. "No Proxy" should be selected, unless you have one set up yourself.

Chrome:
Select -> Tools menu -> then "Options", then go to "Change Proxy Settings", then "LAN Settings" , then take out the check mark for "Use a proxy server for your LAN" if set, unless you set this up yourself.

Safari
  • Launch Safari
  • Go to general settings menu
  • Then in Preferences/ Advanced
  • Then on line click Proxies change settings ...
  • Click Internet Options, then click the Connections tab, click Network Settings.
  • Disable option (uncheck) for the use of proxy server ...

Let me know if that helped, also post the log from Malwarebytes...

Kevin...
 

Bonded_By_Blood

Thread Starter
Joined
Dec 24, 2010
Messages
23
Okay, I did as you said and my internet still isn't working. I can't post the log just yet because the computer with the log is the one that can't connect to the internet.
 

kevinf80

Kevin
Malware Specialist
Joined
Mar 21, 2006
Messages
11,467
OK, try the following:

Select > Start > Run > type netsh winsock reset into the open box and then select OK, wait 1 minute, literally and then reboot.

Any change?
 

kevinf80

Kevin
Malware Specialist
Joined
Mar 21, 2006
Messages
11,467
Can you copy the log from Malwarbytes to a CD or USB stick and post it from the PC you are replying from now? also a fresh HJT log if pssible
 

Bonded_By_Blood

Thread Starter
Joined
Dec 24, 2010
Messages
23
Okay, I was able to get the logs that way. Here's the log for Malwarebytes after my first scan:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5363

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/25/2010 3:23:25 AM
mbam-log-2010-12-25 (03-23-25).txt

Scan type: Quick scan
Objects scanned: 136435
Time elapsed: 3 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 3
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\load (Trojan.Agent) -> Value: load -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\6967390 (Trojan.SCTool.Gen) -> Value: 6967390 -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Hijack.Shell) -> Value: Shell -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Bad: (93.188.163.89,93.188.160.69) Good: () -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{60C29492-29B5-4302-9FFC-3A50379F3C75}\NameServer (Trojan.DNSChanger) -> Bad: (93.188.163.89,93.188.160.69) Good: () -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\administrator\application data\microsoft\stor.cfg (Malware.Trace) -> Quarantined and deleted successfully.

Here's the new hijackthis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:27:03 PM, on 12/25/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\WINDOWS\vVX3000.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Logitech\GamePanel Software\LgDevAgt.exe
C:\Program Files\Logitech\GamePanel Software\G-series Software\LGDCore.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDMon.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\AOL\1285990254\ee\AOLSoftware.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\AOL Desktop 9.6\waol.exe
C:\Program Files\Logitech\GamePanel Software\Applets\LCDCountdown.exe
C:\Program Files\Logitech\GamePanel Software\Applets\LCDMedia.exe
C:\Program Files\Logitech\GamePanel Software\Applets\LCDClock.exe
C:\Program Files\Logitech\GamePanel Software\Applets\LCDPop3.exe
C:\Program Files\Logitech\GamePanel Software\Applets\LCDRSS.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AOL Desktop 9.6\shellmon.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=all&pf=cmdt
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=all&pf=cmdt
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: (no name) - {9030D464-4C02-4ABF-8ECC-5164760863C6} - (no file)
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - (no file)
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [VX3000] C:\WINDOWS\vVX3000.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [PDF Complete] C:\Program Files\PDF Complete\pdfsty.exe
O4 - HKLM\..\Run: [Launch LgDeviceAgent] "C:\Program Files\Logitech\GamePanel Software\LgDevAgt.exe"
O4 - HKLM\..\Run: [Launch LGDCore] "C:\Program Files\Logitech\GamePanel Software\G-series Software\LGDCore.exe" /SHOWHIDE
O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDMon.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1285990254\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [conhost] C:\Documents and Settings\Administrator\Application Data\Microsoft\conhost.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [tSfkTNduxrPpGPr.exe] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\tSfkTNduxrPpGPr.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL Desktop 9.6\AOL.EXE" -b
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe

--
End of file - 10957 bytes
 

kevinf80

Kevin
Malware Specialist
Joined
Mar 21, 2006
Messages
11,467
Select > start > run > in the open box type cmd > Select > OK or tap enter. In the new window at the command prompt type the following command and tap enter after each:

ipconfig /flushdns

ipconfig /release

ipconfig /renew

Type exit to to escape, Re-boot, see if that helps.
 

Bonded_By_Blood

Thread Starter
Joined
Dec 24, 2010
Messages
23
After I typed in ipconfig /renew I got a message saying that it is not recognized as an internal or external command, operable program or batch program. Do I still continue?
 

kevinf80

Kevin
Malware Specialist
Joined
Mar 21, 2006
Messages
11,467
That message means you typed the command incorrect, did you put a space between ipconfig and /renew
 

kevinf80

Kevin
Malware Specialist
Joined
Mar 21, 2006
Messages
11,467
Hiya Bonded_By_Blood,

Looking at the HJT this log there is still malware present, also you are running Spybots TeaTimer, please disable it as it will interfere with any tools we run. As follows please :-

1) Open Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
5) Restart your computer.

Next,

Please re-open HiJackThis and scan only.**Check the boxes next to all the entries listed below.

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: (no name) - {9030D464-4C02-4ABF-8ECC-5164760863C6} - (no file)
O2 - BHO: (no name) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - (no file)
O4 - HKCU\..\Run: [tSfkTNduxrPpGPr.exe] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\tSfkTNduxrPpGPr.exe


Now close all windows other than HiJackThis, then click Fix Checked.**Close HiJackThis.**Reboot

Next,

  • Re-open Malwarebytes and carry out a quick scan
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

Whatever happens re-boot your PC, see if you can connect now? Post MB log if you can

Kevin
 

Bonded_By_Blood

Thread Starter
Joined
Dec 24, 2010
Messages
23
Okay, I did as you said and still nothing. Also, Malwarebytes didn't find any problems. I still can't get online though.
 
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