1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Possible Remote Access to my computer?

Discussion in 'Windows 8' started by Lioness86, Apr 2, 2015.

Thread Status:
Not open for further replies.
  1. Lioness86

    Lioness86 Thread Starter

    Joined:
    Apr 2, 2015
    Messages:
    1
    I was looking over my sys analyzer log and it looks like the remote access is running. Is someone accessing my computer somehow through my remote access? My computer also always so slow, is idling high and shuts down often because it gets hot. I can never figure out what causes this. If someone could look at the log and give me some advice, I would really appreciate it! I have pasted my computer's info below and also attached a copy of the log to this post. Thank you so much!


    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 8.1, 64 bit
    Processor: AMD A8-4500M APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1
    Processor Count: 4
    RAM: 3554 Mb
    Graphics Card: AMD Radeon HD 7640G, 512 Mb
    Hard Drives: C: Total - 450311 MB, Free - 319587 MB; D: Total - 25488 MB, Free - 3023 MB;
    Motherboard: Hewlett-Packard, 184B
    Antivirus: Webroot SecureAnywhere, Updated and Enabled
     

    Attached Files:

  2. CleaverX

    CleaverX

    Joined:
    Sep 27, 2012
    Messages:
    1,323
    Please provide the exact service that you are referring to. If you are referring to the remote desktop service will in order to connect to your computer the remote client would kick you out and generally you would receive a prompt, so that is not the case. If you fear a third party remote solution, look in Programs and Features and see if any are installed there.
    If your computer shuts down because it overheats, make sure the exhaust fan is running, and none of the vents are being blocked. In the end you might need to reseat the cpu with a better grade of thermal paste. Since this is a laptop, unless you know what you are doing, I recommend taking it to a shop.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1145912

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice