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possible secutity issue

Discussion in 'General Security' started by tonb, Feb 20, 2013.

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  1. tonb

    tonb Thread Starter

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    Feb 20, 2013
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    Hi guys - had a phone call from someone in india I have been having some problems with internet connection being slow anyway I thought it was to do with that problem now not so sure They got me to connect to a web site and I clicked on a button but I felt as though they were taking control of my computer do you have any information on them?
     
  2. valis

    valis Moderator

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    I don't, no. But I never let anyone take over control of my pc.

    What issues are you having? What is the OS as well?
     
  3. lunarlander

    lunarlander

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    If they told you that they can fix the problem for you, then they would have to have remote control of your pc.
     
  4. reticentAJ

    reticentAJ

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    What was the website they had you go to? I guess it is possible that whatever you clicked on that website could have downloaded something to your computer.
     
  5. ChumCaster

    ChumCaster Banned

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    It's sad to see experienced members floundering here, but neither MS nor your ISP are ever going to initiate calls about any possible Internet connection problems you might have, or potential malware issues on your computer. It's a common type of fraud, and you should be concerned about malware, if you've either allowed a remote operator to take control of your computer, or followed a link you were instructed to use. I'd suggest running some malware scans with the tools of your choice. Both of these links describe the issue very well.

    http://www.microsoft.com/security/online-privacy/msname.aspx

    http://nakedsecurity.sophos.com/2011/06/16/study-reveals-scale-of-fake-tech-support-call-scams/
     
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