Possible Solution to ME freezes

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

bilnrobn

Bill
Thread Starter
Joined
Jan 16, 2003
Messages
795
For the benefit of all those ME users who experience lockups of the system requiring turning off the power to your computer and rebooting, please read this. I was experiencing this problem regularly and over a period I noticed it happened both when and after I had Outlook Express running, and sometimes when I rebooted following a lock up. This never happened if I was booting up following a normal shutdown. I further narrowed the problem to when there was unread mail in one of the boxes, (eg, mail that was shown in bold lettering). As an experiment I tried going to Edit and clicking 'Mark all read' whenever I received mail. THE PROBLEM STOPPED HAPPENING! This was several months ago. Today my wife was writing an email when I was about to go out. I told her to mark any incoming mail read when she sent off her mail. When I got back we had a cup of coffee and she returned to the computer to find it locked up. We turned off at the CPU and rebooted. The computer locked up again as it was booting. The next attempt it booted successfully and I went immediately to OE. I FOUND THREE UNREAD EMAILS IN THE INBOX! I am now quite convinced that in my case that is what causes the lock up problem, in my computer at least. Anyone experiencing this annoying problem try the above. It may work for you too!
 

EAFiedler

Retired Moderator
Joined
Apr 25, 2000
Messages
14,172
Hi bilnrobn

Check this setting in Outlook Express:
Tools > Options > Maintenance tab,
if there, remove the checkmark for Compact messages in the background
this is a default setting that can cause corruption in your .dbx files.

If you have more than one Identity, check each Identity to ensure this process has been disabled.

_____________________________________________________________

Keep your Inbox empty, move messages you want to keep to another folder of your own creation within Outlook Express.
The following folders are dynamic and are subject to recreation (message loss) if Outlook Express encounters an error:
Inbox
Outbox
Sent Items
Deleted Items
Drafts

_____________________________________________________________

Outlook Express is probably due for some maintenance.
Close all programs.
Open Outlook Express
File > Work Offline
Click on the Local Folders folder
File > Folder > Compact All Folders
Walk away from the computer until this process is complete.
Never start this process if the possibility of a power outage is imminent such as a thunderstorm in progress.

Should the compaction process ever be interrupted, restart it before accessing any folders and allow it to finish.

Let us know if you notice a difference.
 

bilnrobn

Bill
Thread Starter
Joined
Jan 16, 2003
Messages
795
Thanks EAF! My 'compact messages in the background' was checked.
I will now do the 'Compact all folders'. Thanks for the info.
 

bilnrobn

Bill
Thread Starter
Joined
Jan 16, 2003
Messages
795
How often should the folders be compacted? I assume I should do that periodically? (No one has ever mentioned it to me before.)
 

EAFiedler

Retired Moderator
Joined
Apr 25, 2000
Messages
14,172
Once a month will do, unless you delete masses of emails frequently.

Or if Outlook Express starts loading slowly.
 

bilnrobn

Bill
Thread Starter
Joined
Jan 16, 2003
Messages
795
Thanks EAF I really appreciate your help. I have completed all your suggestions. Fingers crossed!
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Members online

Top