1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Possible spyware? emergency HELP!

Discussion in 'Windows XP' started by GateWaySLC, Sep 10, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. GateWaySLC

    GateWaySLC Thread Starter

    Joined:
    Sep 10, 2004
    Messages:
    2
    ok on my brothers comp win xp hp 120g 512 ram
    in task manager he has at any given time 55 or more processes running, his nortons has expired and i can not get him to update it or dl a spyware program or such and his comp is running slower than it should he has a dsl connection at 1.5mbps any suggestions? he has lsass.exe and a few svchosts files but could it be the shell? need help asap


    and he did have a cashback thing in processes i ended the process for that and a few others so????
    thanks for any help
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
  3. KHolloman

    KHolloman

    Joined:
    Jul 22, 2004
    Messages:
    896
    first off he should ALWAYS have an updated antivirus...if he doesnt want norton, uninstall it and go with AVG it's free.

    lsass and svchost are fine, but 55 processes is wayyyy too many.
     
  4. techkid

    techkid

    Joined:
    Sep 1, 2004
    Messages:
    2,339
    First Name:
    David
    He should also be running a firewall and some anti-spyware program (Ad-Aware is pretty good, but ask around).

    Teach him the importance of this, because his computer won't last for long if he doesn't (do it for him if necessary :D ).
     
  5. Dust Sailor

    Dust Sailor

    Joined:
    Mar 17, 2004
    Messages:
    2,735
    http://forums.techguy.org/t110854.html Follow this link to Rollin Rog's Security Tools . Download , setup and update Spy Bot Search and Destroy , Ad-Aware SE and Spyware Blaster. Follow the directions in the tutorial and scan the computer . Go to Panda Active Scan and do an online virus scan . Remove the outdated Norton. From the Security Tools download and install AVG , set up , update and do a virus scan . Make sure the XP firewall is activated When you have completed this , post a Hi Jack This log as requested by Cheeseball
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/272633

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice