Possible spyware? emergency HELP!

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

GateWaySLC

Thread Starter
Joined
Sep 10, 2004
Messages
2
ok on my brothers comp win xp hp 120g 512 ram
in task manager he has at any given time 55 or more processes running, his nortons has expired and i can not get him to update it or dl a spyware program or such and his comp is running slower than it should he has a dsl connection at 1.5mbps any suggestions? he has lsass.exe and a few svchosts files but could it be the shell? need help asap


and he did have a cashback thing in processes i ended the process for that and a few others so????
thanks for any help
 
Joined
Jul 22, 2004
Messages
896
first off he should ALWAYS have an updated antivirus...if he doesnt want norton, uninstall it and go with AVG it's free.

lsass and svchost are fine, but 55 processes is wayyyy too many.
 

techkid

David
Joined
Sep 1, 2004
Messages
2,339
He should also be running a firewall and some anti-spyware program (Ad-Aware is pretty good, but ask around).

Teach him the importance of this, because his computer won't last for long if he doesn't (do it for him if necessary :D ).
 
Joined
Mar 17, 2004
Messages
2,735
http://forums.techguy.org/t110854.html Follow this link to Rollin Rog's Security Tools . Download , setup and update Spy Bot Search and Destroy , Ad-Aware SE and Spyware Blaster. Follow the directions in the tutorial and scan the computer . Go to Panda Active Scan and do an online virus scan . Remove the outdated Norton. From the Security Tools download and install AVG , set up , update and do a virus scan . Make sure the XP firewall is activated When you have completed this , post a Hi Jack This log as requested by Cheeseball
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top