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Possible Virus - 3 iexplorer.exe services running

Discussion in 'Virus & Other Malware Removal' started by karenluvs2collec, Feb 27, 2015.

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  1. karenluvs2collec

    karenluvs2collec Thread Starter

    Joined:
    Jul 4, 2013
    Messages:
    35
    I was looking at the resource monitor and noticed several suspicious services running. One of which is the fact that iexplorer.exe has 3 services running and csrss.exe has 2 running. I looked a few up and it seems as though I may have a virus. I have had problems with this computer since I purchased it. It could be possible that a virus was transferred from my old computer. I would appreciate any help with this.


    Thanks,
    Karen






    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 8.1, 64 bit
    Processor: AMD A4-4300M APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1
    Processor Count: 2
    RAM: 3547 Mb
    Graphics Card: AMD Radeon HD 7420G, 512 Mb
    Hard Drives: C: Total - 475960 MB, Free - 440017 MB;
    Motherboard: SAMSUNG ELECTRONICS CO., LTD., NP355E7C-A01US
    Antivirus: Windows Defender, Disabled
     
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