karenluvs2collec
Thread Starter
- Joined
- Jul 4, 2013
- Messages
- 35
I was looking at the resource monitor and noticed several suspicious services running. One of which is the fact that iexplorer.exe has 3 services running and csrss.exe has 2 running. I looked a few up and it seems as though I may have a virus. I have had problems with this computer since I purchased it. It could be possible that a virus was transferred from my old computer. I would appreciate any help with this.
Thanks,
Karen
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: AMD A4-4300M APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1
Processor Count: 2
RAM: 3547 Mb
Graphics Card: AMD Radeon HD 7420G, 512 Mb
Hard Drives: C: Total - 475960 MB, Free - 440017 MB;
Motherboard: SAMSUNG ELECTRONICS CO., LTD., NP355E7C-A01US
Antivirus: Windows Defender, Disabled
Thanks,
Karen
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: AMD A4-4300M APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1
Processor Count: 2
RAM: 3547 Mb
Graphics Card: AMD Radeon HD 7420G, 512 Mb
Hard Drives: C: Total - 475960 MB, Free - 440017 MB;
Motherboard: SAMSUNG ELECTRONICS CO., LTD., NP355E7C-A01US
Antivirus: Windows Defender, Disabled
