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In Progress Possible Virus/Malware problem, please Help

Discussion in 'Virus & Other Malware Removal' started by AtheriusStormgale, Jan 27, 2019.

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  1. AtheriusStormgale

    AtheriusStormgale Thread Starter

    Joined:
    Jan 27, 2019
    Messages:
    1
    I was downloading software and games on my computer (I know stupid idea) But everything was going smoothly, until after the instillation, at that point, Opera and a few other programs automatically downloaded onto my computer, this happened about an hour ago. can someone please help Me?
     
  2. iMacg3

    iMacg3 Malware Specialist

    Joined:
    Nov 3, 2018
    Messages:
    558
    Welcome to the Tech Support Guy malware removal forum.
    I'm iMacg3 and will be helping you.

    Please keep the following information in mind before we begin:
    • Do not run any fixes or tools on your system unless I request that you do so.
    • Please read all instructions carefully, and complete them in the order listed.
    • If your computer seems to start working normally, please don't abandon the topic. Just because your computer doesn't seem to have a problem doesn't mean that it isn't infected.
    • If you have pirated or illegal software on your computer, uninstall it now before proceeding.
    • If you have questions about anything, please ask.


    --------------------


    Download Farbar Recovery Scan Tool and save it to your Desktop.

    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system, download both of them and try to run them. Only one of them will run on your system, that will be the right version.
    • Right-click FRST/FRST64 and select Run as administrator. (Windows XP users double-click on the file).
    • If you receive a SmartScreen pop-up, click More Info, then Run Anyway.
    • When the tool opens, click Yes to the disclaimer.
    • Press the Scan button.
    • When finished, two log files will pop up - FRST.txt and Addition.txt.
    • Copy and paste the contents of FRST.txt and Addition.txt into your next reply.

    Note - FRST.txt and Addition.txt are saved to the same location as FRST/FRST64.
     
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