I am running Windows ME- I have Lavasoft Ad-Aware and spybot installed. I have a business e-mail account because I work at home. On monday I received an e-mail re: Bad E-mail! It says Clam AV: Encrypted.zip contains worm bagle.Gen-zippwd, since then my computer has been running extremely slow with alot of error messages like: exployer has caused an error in KERNEL.32DLL. and another error message when I tried to restart Internet exployer has caused an error SHELL32.DLL. Also, when try to restart my computer it just gets a blue screen and hangs so I have to shut down with the master switch. Than when I try to launch a program I receive this error message error loading C:\progra"1\wildta~1\apps\cda\cdaeng~1.DLL.( this message I have been getting since the tech guy at the office tried to clean up my computer, now you know why I came to you guys) I ran ad-aware and found 61 critical items that I tried to delete, first it quarintined them sucessfully then tried to delete from the system the window that comes up says deleted then you are supposed to click finish, well the windows stays up and you can never finish the deletion . I also tried to run spy-bot and after it finds problems it just stops responding. I am not very much of a computer wiz probably a computer fizz actually and I was just wondering if someone can first of all sort out what I am saying and then send HELP!