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Potplayer Problems

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15K views 6 replies 3 participants last post by  plodr 
#1 ·
I recently downloaded the latest version and since then when I try to play back some videos either the screen is murky ( the audio is still there) or it stops completely and says the display driver has stopped with a 335.58 error. What can I do. My computer info is
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 8130 Mb
Graphics Card: NVIDIA GeForce GT 705, 1024 Mb
Hard Drives: C: 913 GB (434 GB Free); D: 17 GB (2 GB Free); F: 3725 GB (188 GB Free); G: 931 GB (117 GB Free); H: 298 GB (12 GB Free); I: 931 GB (18 GB Free); K: 931 GB (112 GB Free); L: 2794 GB (221 GB Free); M: 232 GB (103 GB Free); N: 1862 GB (94 GB Free); O: 1862 GB (146 GB Free); P: 1862 GB (117 GB Free); Q: 931 GB (95 GB Free); R: 931 GB (102 GB Free); S: 1862 GB (117 GB Free); T: 1863 GB (96 GB Free); U: 2794 GB (123 GB Free); V: 931 GB (127 GB Free); W: 465 GB (68 GB Free);
Motherboard: Hewlett-Packard, 2B2C
Antivirus: Norton Internet Security, Enabled and Updated
 
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#2 ·
Does the display driver error only show up on this program? I would use the free version of Revo Uninstaller and uninstall it and scan for traces and delete them. Then download it again and reinstall it. It sounds like a corrupt download.
 
#4 ·
I just got this when I tried to play a file

Alert
Unhandled exception [0xC0000005@0xoooo7FED6AF1FA] at nvd3dumx.dll
Additional exception information has been stored locally and this application will be terminated.

Where do find Revo Uninstaller?
 
#7 ·
I tend to be very cautious. I'd probably uninstall, reboot and then install the PotPlayer again.

If you get the same error, before I'd mess with kernel mode drivers which can cause major headaches, I'd try another player to see if it works or gives you the same error.

Try VLC portable.
https://portableapps.com/apps/music_video/vlc_portable
if it doesn't work, just delete the folder where everything is stored.
 
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