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Power, Usbs, and cd drive dead

Discussion in 'Hardware' started by bobandirus, Jan 29, 2011.

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  1. bobandirus

    bobandirus Thread Starter

    Joined:
    Aug 31, 2007
    Messages:
    36
    First of all, I'll point this out so its very obvious: This laptop is going back to The Tech Guys on Tuesday. The reason that I'm asking is because by the time that they are predicting I'll get my laptop back, it will have been away from me for over a month, which is more than slightly irritating for Uni work.

    Now, on to the problems.

    End of last year, the fan in my DV3-4050ea started bellowing away (only about 5 months old at that point), so I booked it in for a repair with The Tech Guys, as it was still under all the warranties that came with it, as well as PC support. Should have gotten it back after 2 weeks, but they needed it for another. It came back to me on Friday, but this time the Power port, the 2 usbs, and the CD drive were not working! Everything on the right side wasn't working. The power cable does work, I tested it in my old DV3 which my mum is now using.

    Is there any way I can fix this, without huge work, as apparently to get to the heat sink and fan, they had to remove the keyboard, so I don't really want to do that. I am happy(ish) to take the back off, if it will be simple. I really don't want to break the warranty, as if they cant fix it and get it back to be by next Friday, I can get a replacement.
     
  2. FijiJohn

    FijiJohn

    Joined:
    Apr 2, 2006
    Messages:
    244
    With all that is wrong, let the Tech Guys work on it.
     
  3. Gr3iz

    Gr3iz

    Joined:
    Mar 9, 2009
    Messages:
    99,002
    First Name:
    Mark
    Sounds like you're letting shoemakers fix your laptop! <sigh> It should never have left their shop in that condition! Have them fix, or, preferably, replace, your current laptop and never set foot in their shop again. Warn your friends and family.

    Most laptops do not disassemble from the back. The bottom case is generally where everything is secured to, and most of the parts layer on top, often more than 2 layers of boards or assemblies. You are probably better off not trying to go inside, especially if you've never been inside one before.
     
  4. bobandirus

    bobandirus Thread Starter

    Joined:
    Aug 31, 2007
    Messages:
    36
    Yea thats what I thought. It was worth the try though, so thanks anyway :)

    It came from PC World! I'm so supprised. I would have thought it would have been fixed better by them. I'm going to replace it with an Envy 14, as thats the best replacement with price, unless you can think of a better bet.
     
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