prblem explorer

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zombienation

Thread Starter
Joined
Aug 6, 2003
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337
XP pro

With explorer NOT internet explorer

Everytime i try 2 open a folder or drive it crashes no blue screen
i load up task manager it says NOT RESPONDING so i end process

I have scanned for viruses, adware,trojans etc etc not a prob found

Can i fix this problem ? and how ?

Is there an alternative to explorer ? what is it ?

PS. REMEMBER not Internet explorer
 
Joined
Aug 17, 2003
Messages
17,584
It sounds like Windows Explorer is damaged and needs repairing.

Go:

Start - Run - type in the run box: sfc /scannow
Note the space after sfc.

That should try and repair all system files.

If that does not work, try option #2

Now, although you have stated several times that its Windows Explorer and not Internet Explorer that the problem lays with, I will suggest that you reload Internet Explorer.

Why you ask?

Windows Explorer uses many/most of the system files of Internet Explorer, and refreshing IE can usually fix Windows Explorer.

If you can reload off your system disks, then do so. Otherwise use the cover CD from a computer magazine, most seem to have IE6 on them from time to time.
 

zombienation

Thread Starter
Joined
Aug 6, 2003
Messages
337
It asks me to verify windows files via sp1 cd

I have sp1 on a cd magazine disk. i insert it it tells me wrong cd DUH

how do i verify windows files via the magazine servive pack
 

zombienation

Thread Starter
Joined
Aug 6, 2003
Messages
337
There was no restore point available

I rang Microsoft about this to advised me do the following

Check versions of IE - all correct

Unistall SP1 - Done

install latest IE from microsoft site - done

check to see if windows explorer has same problem - IT does

Reinstall SP1 - done

check to see if windows explorer has same problem - IT does

So 1 hour on the phone unistalling rebooting problem still there

plz help
 
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