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Presario R3240: CPU Overheating, Computer Shuts Down

Discussion in 'Hardware' started by charlesamati, Aug 4, 2006.

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  1. charlesamati

    charlesamati Thread Starter

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    As mentioned, I have a Presario R3240US Laptop. The fan output is on the bottom, and the intake is in the rear of the computer. When gaming, or running any program which puts a high percentage load on the 2.0 GHz AMD 64 CPU, the computer will shut off, without warning. In an attempt to fix this, I added 512MB more RAM, for a total of 768MB; to no avail. The computer still overheats and shuts down. Is there anything short of drastic work that can be done to resolve this?
     
  2. dustyjay

    dustyjay

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    Is this Laptop still under warranty? If so I would talk to Compaq about a warranty repair. And if you are using the laptop on a bed or other such surface this is a bad idea. Blankets and carpets tend to block the vents and cause over heating. Like I said if it is under warranty, avoid doing anything to void the warranty and let the manufacturer make it right.
     
  3. dustyjay

    dustyjay

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    On a laptop this is a little more difficult than a tower or desk top. You can however purchase cooling pads for laptops that tend to help some.
     
  4. charlesamati

    charlesamati Thread Starter

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    I run the laptop on non-porous surfaces and, to ensure that the computer has air-movement underneath, I prop the computer up at about a 10 degree angle. The computer is still under warranty, but I would prefer not to lose my work, gaming, and communication station for 3 weeks whilst Circuit City (I got the warranty through the store rather than through Compaq - more lenient on memory upgrades) attempts to solve the problem.
     
  5. dustyjay

    dustyjay

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    It could be a dirty Heatsink. You might try a can of compressed air to blow it out. I would avoid opening up the case though. Not sure how lenient Circuit City is on the warranty. But if I paid for a warranty I would be using it. Perhaps they would just swap the computer for a new one as replacement.
     
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