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Pressing Caps Lock Turns My Laptop Off (URGENT)

Discussion in 'Windows 8' started by kristinb1396, May 1, 2016.

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  1. kristinb1396

    kristinb1396 Thread Starter

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    Hello.
    Recently, specifically 04/29/16, my computer started shutting off by itself. At first, I thought it was a problem with the internal fan. So, I bought some compressed air and used that to remove the dust from my fan. When that didn't work, I thought it was a virus. So, I ran tons of virus scans and still came up with nothing. My computer was virus-free. It wasn't until today that I realized my laptop turned off every time I pressed caps lock. I didn't discover it before because I must've pressed it by accident and not realized. Also, my caps lock button used to light up when activated, but now it doesn't light up at all. I think there might be a short in my hardware, but I'd really like someone elses' opinion before I assume the worst. Thank you!
    -Kristin
     
  2. bobs-here

    bobs-here

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    programmable hot keys, can be configured on certain keyboards to Shut down Windows 8, such as [Ctrl] + [F12].

    combinations of keys need to be to be pressed together to create the action.

    if sticky keys, has been enabled pressing one assigned key would produce a the shutdown result in a single tap.

    see if sticky keys has been inadvertently enabled.
    tap, shiftkey quickly five times to bring up the menu, follow the link to: ease of access centre.

    look for... set up sticky keys......
    look for "press keyboard shortcuts. remove the check from the box, if a check is in it.

    'ease of access' is also in the control panel. if needed to find sticky keys window.
     
  3. kristinb1396

    kristinb1396 Thread Starter

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    Sticky keys has not been on. The only thing that's checked in the sticky keys setup is:
    -lock modifier keys when pressed twice in a row
    -turn off sticky keys when two keys are pressed at once

    And I do not think that those checked options have anything to do with turning my computer off. Could there be anything else that's causing it?
     
  4. bobs-here

    bobs-here

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    its worth swapping with another keyboard to see if the same issue occurs and also to eliminate the keyboard as the culprit for the problem
     
  5. Couriant

    Couriant Trusted Advisor

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    its a laptop so the keyboard would be somewhat hard to come by cheaply and the installation of it.

    It sounds like a short, but I would suggest having a technician look into it if you are not comfortable in taking your computer apart to get the keyboard off.
     
  6. RaytheBear

    RaytheBear

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    I agree with Bob, and yes it is a Laptop as you *say, but if he could borrow a wireless or a USB keyboard from a friend, then he could test to see if the problem is with his Laptop keyboard. If he can't borrow one, then he could head out to a local computer shop or even Best Buy or Staples, etc. and ask them if he could hook up a keyboard to his laptop, I am sure one of these places could help out.

    *And you could be right, it could be a short and this is the way that is not expensive to find out.
     
  7. managed

    managed Trusted Advisor Spam Fighter

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    As a workaround you can disable the Caps Lock key with software, such as this free program :- http://www.bleepingcomputer.com/download/keytweak/

    You could also make a new Caps Lock key if you wish, maybe the right-Ctrl key ?

    The Led on the Caps Lock key may be shorted which could be causing the power off.
    Trying an external keyboard is a good idea to test that, if the external works you can then consider replacing the laptop's own keyboard.

    EDIT : not sure if that program will work if the Led is the problem or if it will work in Win 8 but should be worth a try.
     
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