francesday
Thread Starter
- Joined
- Nov 18, 2005
- Messages
- 20
Trying to help someone who has a Windows XP machine running Word 2000 and an Epson Stylus 265 printer. It takes over 5 minutes from clicking the Print option in the menu until the printer dialog comes up. This can also happen when trying to use other menu options, like changing the font.
I have completely uninstalled and re-installed the printer from scratch - more than once! No difference.
I also installed a Dell printer and that worked perfectly straight away.
If you end the Word session from Task Manager, the report that gets sent to Microsoft just says he should upgrade from an unsupported version of Word. Epson don't have any help on their site, and the driver is dated January 2007.
Any ideas, anyone?
I have completely uninstalled and re-installed the printer from scratch - more than once! No difference.
I also installed a Dell printer and that worked perfectly straight away.
If you end the Word session from Task Manager, the report that gets sent to Microsoft just says he should upgrade from an unsupported version of Word. Epson don't have any help on their site, and the driver is dated January 2007.
Any ideas, anyone?