Printer causes USB problems

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cmcnally

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Jan 23, 2002
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I'm using a PC with Windows XP Professional and an HP PSC 500 printer. The printer connects through a standard parallel port, but for some reason, whenever you print it disconnects the USB cable modem, which is a Toshiba PCX 2200. It use to do this with no explanation and was solved by powering down the modem and then starting it up again. More recently it gives a message in the Notifcation Area that the USB ports have experienced a Power Surge and tells me to disconnect them and then press a "Reset" button at the bottom of the notifcation window. This reconnects the modem, but what's going on here, and how can I keep it from happening every time I print?
 
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Aug 2, 2004
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I'm taking a shot in the dark here...is your parallel cable exceptionally long? Are the connections secure?

What devices are connected to the USB in all, and are any USB powered?
 

cmcnally

Thread Starter
Joined
Jan 23, 2002
Messages
300
Thanks for the reply Winbob. I've just found out that the owner of the machine (my mother) has decided to replace it, at least temporarily, with something better. The new PC doesn't seem to have this problem, but if she switches back to the old one, I'll probably re-post in the future.
 

JohnWill

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Oct 19, 2002
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106,524
I'd also suggest that you connect that modem with the Ethernet connection. USB has this kind of issue on some systems, and Ethernet was designed 100% for networking. You'll find that the disconnection issue with the printer, even on the old system, is history.
 
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