1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Printer causes USB problems

Discussion in 'Hardware' started by cmcnally, Jan 15, 2006.

Thread Status:
Not open for further replies.
Advertisement
  1. cmcnally

    cmcnally Thread Starter

    Joined:
    Jan 23, 2002
    Messages:
    300
    I'm using a PC with Windows XP Professional and an HP PSC 500 printer. The printer connects through a standard parallel port, but for some reason, whenever you print it disconnects the USB cable modem, which is a Toshiba PCX 2200. It use to do this with no explanation and was solved by powering down the modem and then starting it up again. More recently it gives a message in the Notifcation Area that the USB ports have experienced a Power Surge and tells me to disconnect them and then press a "Reset" button at the bottom of the notifcation window. This reconnects the modem, but what's going on here, and how can I keep it from happening every time I print?
     
  2. winbob

    winbob

    Joined:
    Aug 2, 2004
    Messages:
    3,370
    I'm taking a shot in the dark here...is your parallel cable exceptionally long? Are the connections secure?

    What devices are connected to the USB in all, and are any USB powered?
     
  3. cmcnally

    cmcnally Thread Starter

    Joined:
    Jan 23, 2002
    Messages:
    300
    Thanks for the reply Winbob. I've just found out that the owner of the machine (my mother) has decided to replace it, at least temporarily, with something better. The new PC doesn't seem to have this problem, but if she switches back to the old one, I'll probably re-post in the future.
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    I'd also suggest that you connect that modem with the Ethernet connection. USB has this kind of issue on some systems, and Ethernet was designed 100% for networking. You'll find that the disconnection issue with the printer, even on the old system, is history.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/434410

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice