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Printer communication problem

Discussion in 'Hardware' started by Bump, Dec 10, 2001.

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  1. Bump

    Bump Thread Starter

    Joined:
    Dec 1, 2001
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    Running WinXP with an HP OfficeJet 720 Series All-In One. I keep getting "communication error" "communication failed" and such messages yet the printer continues to work. It does freeze up for a few moments and is painfully slow. Each time I use it, it wants to reconfigure the system settings, which takes forever. Is this normal?
     
  2. ~Candy~

    ~Candy~ Retired Administrator

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    Hi Bump, welcome to TSG....

    Have you tried looking for updated drivers on the HP website?
     
  3. Bump

    Bump Thread Starter

    Joined:
    Dec 1, 2001
    Messages:
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    Yep, I downloaded everything I could get my hands on (just kidding). I downloaded the updated driver for XP but to no avail. I've uninstalled and reinstalled till the cows came home but... It seems like I'm just missing a small piece of the puzzle. Kinda makes one wonder what it's all about? Even as I'm typing this the printer is frozen up. Darn :(
     
  4. Bump

    Bump Thread Starter

    Joined:
    Dec 1, 2001
    Messages:
    15
    Yep, I downloaded everything I could get my hands on (just kidding). I downloaded the updated driver for XP but to no avail. I've uninstalled and reinstalled till the cows came home but... It seems like I'm just missing a small piece of the puzzle. Kinda makes one wonder what it's all about? Even as I'm typing this the printer is frozen up. Darn :(
     
  5. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Without me going to the HP site (hehe, one of my favorite places) is this a USB or parallel all-in-one?

    Do you have any conflicting devices in the device manager (does XP still have that)? Sorry, not into XP yet.....
     
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