Printer gone out of control!

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Chewbubba

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Jun 30, 2000
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164
Hey,

I installed a print server at a local business. They have two computers (one Win2K and the other Win98), a small 8 port hub, and an HP printer with the print server attached (a NetGear mini). When I left, all was good in the world.

They called me today and said that when they printed their daily stuff on Tuesday, it also printed Mondays. Then, when they printed Wednesday's stuff, it also printed Monday's AND Tuesdays.

I'm at a total loss at what's going on! Does anyone have any ideas? I need to get back with them right away.

Thanks!
 
Joined
Feb 19, 2003
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Check the print spool settings in the advanced properties. Try setting to print directly to printer in RAW format.
 

Chewbubba

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Jun 30, 2000
Messages
164
I failed to mention that she said this occurs when they reboot their computers when they come in to work in the mornings. I don't know if that has any bearing on the situation or not.

I'll give the spool settings a try too.
 

Chewbubba

Thread Starter
Joined
Jun 30, 2000
Messages
164
I'm still in printer purgatory. :(

I changed the spool settings and that seemed to work, but when they print documents that are several pages long, Win2K coughs up a blue screen.

It is definately printing all of that stuff when the computer is restarted. It's as if the print jobs aren't going away after they've been printed.

Now what? Any ideas anyone?
 
Joined
Jul 29, 2001
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How are the workstations getting their IP addresses and are they in conflict with your print servers IP address?
 

Chewbubba

Thread Starter
Joined
Jun 30, 2000
Messages
164
I assigned all the IP addresses, so as far as I know they aren't in conflict.
 

Chewbubba

Thread Starter
Joined
Jun 30, 2000
Messages
164
The print server IP is 192.168.0.222, while the other machine is 192.168.0.1

Any hints, clues, guesses, or nudges anyone? :confused:
 
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Don't you normally use .01 as your networks gateway address on your router?
 

Chewbubba

Thread Starter
Joined
Jun 30, 2000
Messages
164
I meant the Win2K machine is 192.168.0.1. The print server is 222, so I'm pretty sure an IP conflict isn't it.
I'm wondering if I shouldn't have used the NetGear wizard to install the printer on the computer.

Anyway, here's another tidbit that might lead to a possible solution:
I noticed that when I went to change the printer properties, that it (Win2K) wouldn't let me because it said it had print jobs in the queue. I told it to cancel all print jobs, and then it allowed me to make the changes. For some reason, it's not emptying the queue after printing.

Helpful? Useful? Aaack! (Can you tell I'm getting desperate? :) )
 
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