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Printer Hell!

Discussion in 'Hardware' started by gjtasha, Sep 9, 2003.

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  1. gjtasha

    gjtasha Thread Starter

    Joined:
    Sep 9, 2003
    Messages:
    1
    My printer responds to the print command, but doesn't print any of the information that is viewed on the page. All I seem to get is symbols and strings of letters it doesn't say anything at all. All I want is to print my documents for school or whatever is showing on my screen, I have a hp deskjet 640c, anyone have any suggestions ????
     
  2. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,935
    First Name:
    Rob
    Sounds like the driver is corrupt. Go to Add/Remove Programs or Start -> Programs -> HP Deskjet and use the uninstaller to remove the driver/software. Then go to Start -> Settings -> Printers and remove all printers listed. Next go to HP's website and download the latest driver and install it. Hopefully this will fix your problem.

    http://h20015.www2.hp.com/en/softwa...tware&prodId=hpdeskjet620187&sw_lang=en&cc=us
     
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