printer not printing

[richsamtor1]

i have a epson stylus color 800 printer i am receiving a message [initialistion failed could not open the spool file and [ printer idle ] iam running windows 98. i would appreciate some help with this problem i uninslalled the printer and reinstalled it from a cd and still get the same message thanks again, waiting for help

 

[elaich]

Open Settings>Control Panel>Printers. You should see your printer there, as well as Add Printer. If your's isn't there, use the Add Printer dialog to reinstall the driver. I have an Epson 600 and had a little trouble also. I think I downloaded a driver from driverguide.com which finally worked. Good luck.

 

[telecom69]

Me too I had problems a while back installing an Epson 580,but went here to get help http://www.computerhope.com/help/pepson.htm it does mention the 800 in there ......

 

[richsamtor1]

i want to thank ELAICH AND telecon69 for their help but iam still getting the same message i removed everthing pretaining to epson printer and reinstalled from the cd and i still get the same message. still looking for help thanks again

 

[telecom69]

Have a look at this site http://www.uktsupport.co.uk/epson/Inkjet/sc800.htm