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printer not responding

Discussion in 'Networking' started by ymp, Feb 2, 2013.

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  1. ymp

    ymp Thread Starter

    Feb 2, 2013
    Have a Canon MP495 (wirelessconnection) whiich worked until I changed internet provider, It was saying printer not respondingand now it's saying printer offline. It won't work with usb connection either. Tried reinstalling it but still nothing..
  2. etaf

    etaf Moderator

    Oct 2, 2003
    First Name:
    i assume you have completely uninstalled and used the full canon software to re-install

    make and model of the router
    have you used a fixed IP address on the canon - there should be a way to see what IP address the canon is using from the actual printer
    see page 720 of the user manual http://files.canon-europe.com/files/soft39530/Manual/Canon MP495_499 EN.pdf

    what windows version is on your PC
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