printer not responding

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ymp

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Have a Canon MP495 (wirelessconnection) whiich worked until I changed internet provider, It was saying printer not respondingand now it's saying printer offline. It won't work with usb connection either. Tried reinstalling it but still nothing..
 

etaf

Wayne
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Oct 2, 2003
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It won't work with usb connection either. Tried reinstalling it but still nothing..
i assume you have completely uninstalled and used the full canon software to re-install

make and model of the router
have you used a fixed IP address on the canon - there should be a way to see what IP address the canon is using from the actual printer
see page 720 of the user manual http://files.canon-europe.com/files/soft39530/Manual/Canon MP495_499 EN.pdf

what windows version is on your PC
 
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