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printer not showing up on computer possible malware?

Discussion in 'Virus & Other Malware Removal' started by dizzledizzle, Dec 20, 2011.

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  1. dizzledizzle

    dizzledizzle Thread Starter

    Joined:
    Dec 20, 2011
    Messages:
    1
    i ran and HJT log because my computer will not read my printer was wondering if there was anything anyone sees that could be the cause

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 10:55:54 AM, on 12/20/2011
    Platform: Windows 7 (WinNT 6.00.3504)
    MSIE: Internet Explorer v8.00 (8.00.7600.16912)
    Boot mode: Normal
    Running processes:
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\SOUNDMAN.EXE
    C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files\Lexmark 5200 Series\lxbtbmgr.exe
    C:\Program Files\Lexmark 5200 Series\ezprint.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\AVG\AVG9\avgtray.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
    C:\Program Files\OLYMPUS\ib\olycamdetect.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.bin
    C:\Program Files\Lexmark 5200 Series\lxbtbmon.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files\Common Files\Java\Java Update\jucheck.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\system32\Macromed\Flash\FlashUtil10o_ActiveX.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\taskeng.exe
    C:\Users\georgia\Desktop\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: (no name) - {094B2EB4-048C-4094-9A72-4DC949CF93Be} - C:\Users\georgia\AppData\Local\SystemPTR.dll (file missing)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
    O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\LXBTtime.dll,[email protected]
    O4 - HKLM\..\Run: [lxbtmon.exe] "C:\Program Files\Lexmark 5200 Series\lxbtmon.exe"
    O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 5200 Series\ezprint.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [Monitor] "C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe"
    O4 - HKLM\..\Run: [Olympus ib] "C:\Program Files\Olympus\ib\olycamdetect.exe" /Startup
    O4 - HKLM\..\Run: [MDS_Menu] "C:\Program Files\Olympus\ib\MUITransfer\MUIStartMenu.exe" "C:\Program Files\Olympus\ib" UpdateWithCreateOnce "Software\OLYMPUS\ib\1.0"
    O4 - HKCU\..\Run: [AppDataLow Update] rundll32 "C:\Users\georgia\AppData\Local\Adobe\AdobeUpdate\Adobeup.DLL",DllRegisterServer
    O4 - HKCU\..\Run: [MouseProfileBackup] rundll32.exe "C:\ProgramData\MouseProfileBackup.dll",DllRegisterServer
    O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\system32\Macromed\Flash\FlashUtil10o_ActiveX.exe -update activex
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O4 - Startup: OpenOffice.org 3.2.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
    O20 - AppInit_DLLs: avgrsstx.dll
    O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
    O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
    O23 - Service: lxbt_device - - C:\Windows\system32\lxbtcoms.exe
    --
    End of file - 6131 bytes

    thanks in advance
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,919
    First Name:
    Frank
    Your log shows HP and Lexmark printers in use by that computer.

    What's the description of the printer that you're having problems with?

    Did you simply connect it to the computer or have you installed the driver software for it?

    --------------------------------------------------------------

    Not to get off the subject, but that computer appears to be neglected.

    Windows 7 hasn't been upgraded to SP1, a very old version of AVG is being used, and a number of programs are outdated.

    --------------------------------------------------------------
     
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