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Printer / Op sys / Adobe ?

Discussion in 'Hardware' started by gassy, Jan 5, 2011.

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  1. gassy

    gassy Thread Starter

    Mar 8, 2005
    I don't know where to look for a solution to my problem. I'm using XP Pro, Adobe 9 or X (doesn't matter) and a
    Brother HL-5150DLT printer. Everything works flawlessly until it comes time to print a PDF item. This is where I'm lost, sometimes the PDF form or whatever will print without a problem, other times when I hit print the computer shuts down and reboots. It will do it while printing the same info, Today I was printing several back dated bank statements, three printed without a problem the fourth shut it down. This happens when I used Adobe Reader 9 or the latest X. It doesn't happen everytime but when it does it is a real pain. Where do I start looking for a problem ????

    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Pentium(R) D CPU 2.66GHz, x86 Family 15 Model 4 Stepping 7
    Processor Count: 2
    RAM: 766 Mb
    Graphics Card: ATI RADEON XPRESS 200 Series, 512 Mb
    Hard Drives: C: Total - 152617 MB, Free - 128819 MB; J: Total - 152625 MB, Free - 92471 MB;
    Motherboard: Intel Corporation , D101GGC , AAD35788-304 , BTGC54903296
    Antivirus: Spyware Doctor with AntiVirus, Updated: Yes, On-Demand Scanner: Enabled
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