1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

printer port ping

Discussion in 'Earlier Versions of Windows' started by Emtronics, Apr 24, 2000.

Thread Status:
Not open for further replies.
Advertisement
  1. Emtronics

    Emtronics Thread Starter

    Joined:
    Jan 20, 2000
    Messages:
    2,984
    I have a H/P 812C printer, 3 months old.
    everytime I start up my system, as soon as I hit the power switch, the printer grabs a piece of paper and stops. Must hit the resume button and eject the paper, the printer is fine, even on a restart or even a shut down and back on...the printer is OK, only after system has been off at least overnight.
    H/P says it is a passive device (duh) and therefore something must be sending the LPT1 port a "ping". Like MS, useless info..other people on their H/P forum have complained about the same problem...no answers given.
    Any ideas? The printer performs flawlessly except for this bootup thing. What is funny, the printer will "jump" as soon as the tower is turned on and if the printer is off, will still draw the paper in like it's gonna print if it's turned on after Win98 starts. Tried different IEEE cables, and reinstalled the drivers...What is hitting that print port as soon as the machine is turned on?
    By the way: 450 AMD K-6/2, Win98SE, 128 RAM, and InoculateIT antivirus in the boot off mode. Thanks..
     
  2. Prismjohn

    Prismjohn

    Joined:
    Apr 29, 1999
    Messages:
    68
    Have a look in the BIOS settings and see if the Printer Port is set to ECP, SPP etc.
    Try changing this setting to see if it helps.

    Regards
    JD
     
  3. Emtronics

    Emtronics Thread Starter

    Joined:
    Jan 20, 2000
    Messages:
    2,984
    Hello Prismjohn, and thank you for your suggestion. I have 3 settings in my BIOS for the printer port and have tried all three. I believe it is set to EPP. No difference. At first I thought it was the printer and was ready to box it up and try another one, but other people seem to have the same problem with the same printer. Darnest thing I have ever seen and while it's just a pain in the butt, I sure would like to know what is at fault. I still believe it's the drivers from H/P for that model but H/P insists that the device is passive. I am bugging the death out of H/P tech support and if I ever find out, I'll post...any other ideas? [​IMG]
     
  4. jfpittman

    jfpittman

    Joined:
    Apr 26, 2000
    Messages:
    8
    Just a thought on what you might try. Have you tried installing a similar windows driver for that printer? Some programs only work with windows drivers and the HP drivers sometimes cause conflicts. ABRA is one such program.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/21168