Printer problem - No color!

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musik01

Thread Starter
Joined
May 16, 2003
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21
All of a sudden when I print in color it is printing a portion of the intended item and then it gets hung up.

I have a HP Deskjet 812C and have tried installing a new driver and still the problem persists.

Currently in my print folder I have: HP Deskjet, HP Deskjet 812C, HP Deskjet 810C Series. It prints in color when I have it on 810C but since it hangs up I had to switch it to 812C which prints in black and white. When I have it on this printer it completes printing but only in black and white.

On occasion it will print the whole document in color but usually not. I have wasted many a papers with this annoying problem. It had been printing fine then wham it started giving me trouble.

When attempting to color print I have gotten messages about the communication being off between the computer and the printer when it hangs up. Also when it hangs up and I try to delete the print job it even hangs up there and the printer continues to show in the lower left corner. I have to reboot the compouter to get it to delete the job....

Help please!
 

KMW

Joined
Apr 1, 2004
Messages
877
Just wondering if it could be the cartidge, mine (lexmark) plays up if the ink is refilled to often. Worth checking, will your printer software let you print a test page?
 
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